FIAT Complaints

WE RECEIVED RECALL S26/NHTSA 16V-303 FOR OUR 2013 FIAT 500E. WHEN I CALLED TO MAKE AN APPOINTMENT WITH THE CLOSEST FIAT DEALER, THE EARLIEST APPOINTMENT WAS MORE THAN FOUR WEEKS OUT. BECAUSE THERE ARE NO FIAT DEALERS NEAR WHERE I LIVE, I NEED A LOANER VEHICLE FROM THE DEALERSHIP. I'VE BROUGHT THIS CAR FOR PREVIOUS RECALLS TO THIS SPECIFIC DEALER AND HAVE ALWAYS RECEIVED EITHER A LOANER OR A RENTAL, FREE OF CHARGE. TODAY, THE SERVICE ADVISOR TOLD ME SHE CANNOT PROMISE ME A LOANER AND THAT THEY WOULD CHARGE FOR A RENTAL. THE DEALERSHIP IS FIAT OF THOUSAND OAKS AND I LIVE IN SANTA BARBARA, CA. THIS IS A HUGE WASTE OF MY TIME, BEING THAT I HAVE TO DRIVE FOR AN HOUR, USING ALL THE VEHICLE'S CHARGE, THEN HAVING TO WAIT FOR NOT ONLY THE RECALL FIX BUT FOR THE VEHICLE TO CHARGE FOR 4 HOURS IF THEY CANNOT PROVIDE ME WITH A LOANER OR A RENTAL. I BELIEVE CAR COMPANIES SHOULD BE LIABLE FOR ALL EXPENSES WHEN IT DEALS WITH RECALLS AND THAT LOANERS AND/OR RENTALS SHOULD BE AUTOMATIC. I ALSO FEEL OTHER DEALERSHIPS THAT ARE PART OF THE SAME GROUP SHOULD ALSO BE ABLE TO SERVICE CERTAIN RECALLS IF THE RECALL IS SIMPLY TO REPROGRAM OR UPDATE THE VEHICLE'S COMPUTER.

TL* THE CONTACT OWNED A 2015 FIAT 500. WHILE THE VEHICLE WAS BEING TOWED BY A 2002 E450 RV DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE VEHICLE WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED INTO A NEARBY FIRE STATION WHERE THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS BURNED EXTENSIVELY AND DECLARED TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. LESS THAN TWO MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE FAILURE MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 09/12/16 *BF THE CONSUMER RECEIVED A RECALL REGARDING THE AIR BAGS. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 08/16/16.*JB *CN

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 60,686. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

STOPPED AT BANK TO WITHDRAW SOME CASH AND THE ALTERNATOR STARTED ON FIRE! HAD THE CAR TOWED TO MECHANIC TO REPAIR .

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FIAT RECALL I AM HAVING PROBLEMS WITH PROPULSION WHERE THE CLUTCH WILL SOMETIMES NOT FULLY RELEASE WHEN GOING FROM ONE GEAR TO THE NEXT, AND I WILL HAVE NO POWER, AND HAVE TO STEP DOWN ON THE CLUTCH AGAIN AND RE-ENGAGE THE GEAR. I AM AFRAID IT IS RELATED TO THE RECALL, AND THAT EVENTUALLY IT WILL NOT FIX IT TO STEP ON THE CLUTCH AGAIN. AND NOW I AM IN A SITUATION WHERE BECAUSE FIAT DOES NOT KNOW YET WHAT PARTS THEY ARE GOING TO REPLACE SPECIFICALLY, IF I GET THE CAR REPAIRED I WILL HAVE TO PAY OUT OF POCKET. I ALREADY HAD TO PAY $120 FOR A DIAGNOSIS BECAUSE FIAT WOULD NOT EVEN CONSIDER HELPING ME IF I DIDN'T HAVE A DIAGNOSIS. MEANWHILE, IF FIAT HQ DOESN'T KNOW THE PARTS YET, HOW IS THE LOCAL FIAT STUDIO SUPPOSED TO KNOW? THEY WILL ALMOST CERTAINLY BE FORCED TO REPLACE EXTRA PARTS, WHICH FIAT WILL LIKELY NOT REIMBURSE ME FOR. HOW CAN THEY BE ALLOWED TO HAVE A RECALL WTH NO SCHEDULED REPLACEMENT IF MY CAR IS SHOWING SYMPTOMS OF THE RECALL... WHAT'S WORSE IS THAT I NO LONGER HAVE USE OF MY CAR AND HAVE BEEN FORCED TO RENT ONE FROM A FRIEND... AND FINALLY, I WAS PLANNING ON SELLING MY CAR IN EARLY JULY SO NOW FIAT IS COSTING ME ADDITIONAL MONEY THERE AS I OBVIOUSLY CAN'T SELL A CAR WAITING FOR A RECALL. DON'T I HAVE SOME RIGHTS HERE?

I HAVE A RECALL--CLUTCH COVER DIAPHRAGM SPRING MAY FATIGUE/FRACTURE--NO FIX! I DRIVE 560 MILES PER WEEK--THIS COULD BE DANGEROUS.

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF GEAR WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ *CN

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTED TO CHANGE GEARS, THE GEAR SHIFTER FAILED TO CHANGE INTO GEAR. THE VEHICLE WOULD LOSE POWER AND THE CLUTCH PEDAL FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS COMING APART INTERNALLY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,900. VIN TOOLS CONFIRMS PART NOT AVAILABLE.