FIAT Complaints
View complaints related to FIAT. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FIAT 500- NAPLES, FL
FIAT 500 STICK SHIFT RECALL I HAVE CONTACTED CHRYSLER CORPORATE TO INQUIRE ABOUT MY RECALL AND THEY ARE STATING THAT THEY HAVE NO PARTS. IF I WOULD LIKE TO PAY FOR THE REPAIR I COULD THEN I COULD "BATTLE IT OUT" WITH CHRYSLER FOR REIMBURSEMENT. I NEVER RECEIVED A RECALL LETTER. I ONLY FOUND OUT WHEN I CONTACTED THE DEALER. I WAS DRIVING MY CAR WHEN THE STICK SEIZED UP AND I COULDNT SHIFT MY CAR AND IT LEFT ME STRANDED IN THE STREET. I PUSHED MY CAR OUT OF HARMS WAY AND I ENDED UP FALLING ON THE STREET WHEN I LOST CONTROL OF THE CAR PUSHING IT. 2 POLICE OFFICERS CAME TO MY AID. I CONTACTED THE DEALER AND THEY HAD IT TOWED. THEN I WAS ADVISED THAT THERE WERE NO PARTS AVAILABLE/. I HAVE CALLED CHRYSLER CORPORATION BUT NO ONE WILL ADDRESS MY COMPLAINT. I AM WITHOUT A CAR, A RENTAL NOTHING. I WAS ADVISED 3 TIMES THAT A FIAT MANAGER FROM CORPORATE WOULD CALL ME. THEY HAVE NOT. NO ONE WANTS TO ASSIST ME.
Source: NHTSA WEB SITE -
2013 FIAT 500- SPOKANE, WA
TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE PULLED TO THE LEFT AND RIGHT. THE SHIFTER GEAR FAILED TO SHIFT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FIAT 500- PARKVILLE, MD
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 15 MPH, THE GEAR SHIFTER REMAINED IN FIRST GEAR AND THE CLUTCH PEDAL FAILED TO FUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF FIRST GEAR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 48,099.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FIAT 500- CHATTANOOGA, TN
TL* THE CONTACT OWNS A 2013 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FIAT 500- HOUSTON, TX
FAILED CLUTCH COVER DIAPHRAGM SPRING MAY RESULT IN THE INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS AND THE POTENTIAL FOR A LOSS OF MOTIVE POWERWHICH COULD CAUSE A CRASH WITHOUT WARNING. NO ACCIDENTS TO REPORT
Source: NHTSA WEB SITE -
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2012 FIAT 500- ROYAL OAK, MI
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FIAT 500- NORRISTOWN, PA
2012 FIAT 500. CONSUMER REQUESTS REIMBURSEMENT FOR CLUTCH FAILURE RECALL REPAIRS. RECALL # 16V302000. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT, FOR TWO CLUTCH REPAIRS. THE ADVISOR ACKNOWLEDGED THE PROBLEM HAD NOTHING TO DO WITH HER OPERATION OF THE VEHICLE. CHRYSLER/FIAT AGREED TO A GOOD WILL REPAIR WITH A $250 DEDUCTIBLE. WHEN THE CLUTCH FAILED, IT LEFT THE CONSUMER UNABLE TO SHIFT THE VEHICLE IN THE MIDDLE OF A FIVE LANE ROAD. THE VEHICLE HAD TO BE TOWED. THE SECOND TIME, THE CONSUMER WAS STRANDED IN THE MIDDLE OF THE STREET, UNABLE TO SHIFT. ONCE AGAIN, THE VEHICLE HAD TO BE TOWED. *JB
Source: CONSUMER LETTER -
2013 FIAT 500- BURBANK, CA
I RECEIVED A NOTICE FROM FCA US LLC REGARDING MY VEHICLE'S SAFETY RECALL (S34 / NHTSA 16V-302) ABOUT A MONTH A HALF NOW. EVERY TIME I TRY TO REACH FIAT OR THE FCA RECALL ASSISTANCE CENTER, THEY KEEP TELLING ME THAT THE PART HAS NOT BEEN RECEIVED. PER THE FCA'S NOTICE IT INDICATES THE FOLLOWING "THE INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS AND/OR LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING". IT'S BEEN OVER A MONTH THAT I GET IN MY CAR WONDERING WHAT IS GOING TO HAPPEN --WILL I CRASH, GET HURT OR EVEN DIE DUE TO THIS?!!? YET NO ONE IS HELPING AND I KEEP GETTING THE RUN-AROUND. HOW LONG DOES IT TAKE TO GET THE PART IN QUESTION? THIS IS UNACCEPTABLE AS WE TRUST THE CARS WE BUY TO BE SAFE!!
Source: NHTSA WEB SITE -
2012 FIAT 500- SPARKS, MD
TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE ATTEMPTING TO DRIVE, THE CLUTCH FRACTURED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER WANTED THE CONTACT TO PAY FOR THE REPAIR BECAUSE IT WAS FRACTURED AND UNABLE TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 FIAT 500- FRAZER, PA
TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE AND THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/22/16*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE