FLEETWOOD Complaints

TL*THE CONTACT OWNS A 2004 FLEETWOOD PROWLER RV. THE VEHICLE WAS EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL NUMBER RM2652. THE REFRIGERATOR WAS NOT COOLING PROPERLY. ALSO, THERE WAS A STRONG ODOR OF AMMONIA AND YELLOW RESIDUE THAT WAS LOCATED ON THE BOTTOM BOILER TUBE IN THE BACK OF THE REFRIGERATOR. THE REFRIGERATOR WAS INCLUDED IN THE RECALL DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT). THE MANUFACTURER WAS NOTIFIED AND THEY STATED THE REMEDY CONSISTED OF A PROTECTION SHIELD. THE CONTACT WAS DISPLEASED WITH THE RECALL REMEDY DUE TO THE REFRIGERATOR BEING INOPERATIVE AND IT WOULD NOT CORRECT THE PROBLEM. THE REFRIGERATOR HAD NOT BEEN REPLACED AT THE TIME OF THE COMPLAINT. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

TANDEM AXLE TRAVEL TRAILER, TIRE WEAR INDICATES AXLE MIS-ALIGNMENT. TOOK TRAVEL TRAILER TO AN ALIGNMENT SPECIALIST AND THE AXLES WERE REMOUNTED IN CORRECT ALIGNMENT. (PLEASE NOTE THAT IN ORDER TO COMPLETE THIS FORM I WAS REQUIRED TO SELECT A MANUFACTURERS MODEL THAT I DON'T HAVE. THE MANUFACTURER IS FLEETWOOD BUT THE MODEL IS A PEGASUS 210FQ. *TR

I HAVE A '99 MALARD 26M TRAVEL TRAILER (VIN # [XXX]) WITH A DOMETIC RM2652 (SERIAL # 85100049) REFRIGERATOR IN IT. THE REFRIGERATOR FAILED SO I STARTING SHOPPING FOR ONE AND CAME ACROSS A "RECALL" FOR DOMETIC RV REFRIGERATORS. I CONTACTED DOMETIC REGARDING THE RECALL AND THEY TOLD ME THAT THEY WILL NOT PAY TO REPAIR OR REPLACE THE UNIT. THE UNIT FAILED DUE TO A CRACK IN THE BOILER TUBE AND ALL OF THE AMONIA FREFRIGERANT LEAKED OUT. THIS COULD HAVE CAUSED A FIRE. DOMETIC CLAIMS THAT THEY WILL ONLY PAY FOR A MODIFICATION TO THE UNIT ONLY AFTER I PAY TO HAVE IT FIXED. THE RECALL NOTICE LISTED ON THEIR WEBSITE SAYS IN PARAGRAPH 6 "IF YOU PREVIOUSLY PAID TO REPAIR OR REPLACE A DOMETIC REFIRGERATOR THAT FAILED DUE TO THIS DEFECT, YOU CAN BE REIMBURSED FOR YOUR COSTS PURSUANT TO DOMETIC'S PRE-NOTIFICATION REIMBURSMENT PROGRAM". I HAVE TALKED TO SEVERAL PEOPLE AT DOMETIC AND THEY REFUSE TO PAY FOR REPAIR OR REPLACEMENT OF THE UNIT. THIS UNIT FAILED DUE TO THIS KNOWN DEFECT WHICH IS A POTENTIAL FIRE HAZARD AND I BELIEVE DOMETIC SHOULD AT LEAST PAY FOR MOST IF NOT ALL OF THE COSTS ASSOCIATED WITH THE REPLACEMENT OF THE UNIT. I HAVE ORDERED A NEW UNIT BECAUSE I NEED ONE BUT WOULD LIKE TO KNOW IF THEY CAN HELP PAY FOR THE REPLACEMENT. ANY HELP YOU CAN PROVIDE WOULD BE APPRECIATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 FLEETWOOD BOUNDER RV. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD INTERMITTENTLY FALL INTO THE FLOORBOARD AND WOULD EXHIBIT RESISTANCE TO BRAKING PRESSURES. THIS CAUSED AN UNUSUAL INCREASE IN STOPPING DISTANCE. THE CONTACT RECEIVED NOTIFICATION OF RECALL CAMPAIGN ID NUMBER 09V198000 (SERVICE BRAKES, AIR) AND CONTACTED THE MANUFACTURER WHERE HE WAS ADVISED THEY WERE WORKING ON OBTAINING PARTS TO MAKE THE NECESSARY REPAIRS. AN APPOINTMENT WAS SCHEDULED FOR REPAIRS OCTOBER, 2009. THE MANUFACTURER ADVISED THAT THE PARTS WERE STILL NOT AVAILABLE AS OF OCTOBER, 2009. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000.

I HAVE A 2004 FLEETWOOD DISCOVERY MOTORHOME THAT HAS SE-GI WINDOWS. THESE WINDOW SEALS ARE BROKEN AND THEY ARE FOGGING UP VERY BADLY. ALL OF THE WINDOWS ARE IMPOSSIBLE TO SEE OUT OF WHEN THE SUN IS DIRECTLY ON THEM. THE DRIVERS SIDE WINDOW IS SO BAD IT IS DIFFICULT TO SEE MY MIRROR. WHEN THE SUN IS DIRECTLY ON IT I CAN'T EVEN SEE MY MIRROR. THIS IN TURN MAKES IT VERY UNSAFE WHEN CHANGING LANES AND BACKING UP. I SENT A LETTER ON MARCH 4, 2010 THROUGH THE GOOD SAM ACTION LINE TO BOTH FLEETWOOD ENTERPRISES AND SE-GI PRODUCTS REGARDING THIS PROBLEM AND THEY HAVEN'T RESPONDED. A FELLOW GOOD SAM MEMBER REQUESTED THAT THEIR WINDOWS BE REPLACED BECAUSE OF THE EXACT SAME PROBLEM,AND THE FLEETWOOD CUSTOMER SERVICE FOLKS WORKED WITH THEM TO REPLACE THEIR WINDOWS. TO DATE, THEY HAVE IGNORED MY REQUEST FOR THE SAME TREATMENT. SINCE THIS IS SUCH A GRAVE SAFETY ISSUE SOMETHING MUST BE DONE SO I CAN SAFELY DRIVE MY MOTOR HOME. NUMEROUS RV OWNERS HAVE HAD THE VERY SAME PROBLEM WITH THESE WINDOWS, SO I WOULD THINK THAT AN INVESTIGATION AND A RECALL ARE REQUIRED. YOUR ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR

TL*THE CONTACT OWNS A 2008 FLEETWOOD BOUNDER MOTORHOME. WHILE DRIVING AT 60 MPH, THE CONTACT STATED THAT THE STEERING FRONT END WANDERED. HE HAD TO HOLD THE STEERING HARDER SO THAT IT WOULD NOT WANDER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS BEHAVING NORMALLY. THE FAILURE MILEAGE WAS APPROXIMATELY 1,400. THE CURRENT MILEAGE WAS APPROXIMATELY 2,500.

2004 FLEETWOOD BOUNDER BUILT ON A WORKHORSE CHASSIS. BOTH REAR BRAKES FAILED AND LOST BRAKE PEDAL. THIS UNIT HAS BEEN ON THE RECALL LIST FOR A WHILE BUT THE REPLACEMENT PART ARE NOT IN THE SYSTEM YET. THIS IS A 22,000 LB MOTOR HOME. *TR

FOGGING OF DUAL PANE WINDOWS IN 2006 FLEETWOOD BOUNDER DIESEL MOTORHOME MANUFACTURED BY SE GI. *TR

TL*THE CONTACT OWNS A 2003 FLEETWOOD SOUTHWIND MOTOR HOME. WHILE DRIVING 35 MPH, WHEN THE CONTACT APPLIED THE BRAKES, THE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE BEGAN PULLING TO THE RIGHT. WHEN THE FAILURE OCCURRED THERE WAS ALSO A BURNING SMELL. AFTER EXAMINING THE VEHICLE, THE CONTACT SAW BRAKE FLUID UNDERNEATH THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR BRAKE CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000.

TL*THE CONTACT OWNS A 2003 FLEETWOOD PACE ARROW EQUIPPED WITH A WORKHORSE CHASSIS. WHILE DRIVING AT 35 MPH, THE DRIVER AND PASSENGER SIDE REAR BRAKES FAILED. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE BRAKES FOR THE CHASSIS BUT THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER BUT WAS TOLD THAT THE PART WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.