2013 FORD C-MAX Complaints

CAR ELECTRONICS WILL NOT SHUT OFF. RADIO REMAINS ON CONTINUOUSLY, EVEN WITH KEYS REMOVED AND DOORS LOCKED. NO CHIMES TO INDICATE IF CAR IS ON/OFF. AT OTHER TIMES, CAR NAVIGATION AND ELECTRONIC SYSTEMS WILL FAIL. FAILURES AND NON-RESPONSE CAN HAPPEN WHILE IN MOTION. RADIO NOT TURNING OFF AFTER ENGINE OFF AND PARKED.

UPON STARTING MY CAR, I WAS AWARE THAT THERE WAS NO SOUNDS--NO AUDIO, INCLUDING WARNING BEEPS, GPS VOICE, RADIO, ETC. I WENT TO FORD SERVICE AND WAS TOLD IT WOULD REQUIRE TESTING NUMEROUS MODULES. IT WAS COSTLY, SO I OPTED NOT TO HAVE IT CHECKED. THE CAR WAS UNUSED AND IN MY GARAGE FOR TWO DAYS. ON THE THIRD DAY WHEN I GOT IN THE CAR, IT WAS COMPLETELY DEAD. A TOWING SERVICE CAME, JUMP STARTED MY CAR, AND I DROVE IT TO FORD. I HAD TO LEAVE IT OVERNIGHT. THE NEXT AFTERNOON, THE FORD SERVICE MANAGER TOLD ME IT STARTED UP WITH NO PROBLEM THE FOLLOWING MORNING. SERVICE TESTED EVERYTHING. THERE WERE NO FAULTY CODES, NO RECORD OF A PROBLEM. I WAS GIVEN A DISCOUNT OFF THE FULL PRICE, ALTHOUGH NOTHING WAS RESOLVED. ON CARCOMPLAINTS.COM I FOUND THAT MANY OTHER OWNERS OF THE FORD C-MAX HYBRID HAVE HAD THE SAME PROBLEM. FORD HAS NO ANSWERS.

I STARTED THE CAR AND THE POWER STEERING WAS NOT FUNCTIONING. I COULD BARELY MOVE THE STEERING WHEEL. THE POWER STEERING MESSAGE APPEARED AND STEERING WHEEL REMAINED IMPOSSIBLE TO TURN. I TRIED TO DRIVE IT IN MY DRIVEWAY, BUT THE POWER STEERING WOULD NOT RESET ITSELF. I TURNED CAR OFF AND THEN IT RESET. IT HAPPENED SEVERAL TIMES OVER A FEW MONTHS. TOOK IT TO DEALER AND THEY INDICATED THE STEERING GEAR FAILED THEIR TEST. THE ELECTRONIC STEERING GUIDE HAD TO BE REPLACED AT THE COST OF $2200 FOR A CAR WITH 70,000 MILES. SEARCHED ONLINE COMPLAINTS AND OTHER CMAX OWNERS HAVE REPORTED A SIMILAR PROBLEM.CONTACTED THE FORD EXECUTIVE OFFICE AND THEY HELPED COVER SOME OF THE COST. THIS PROBLEM SHOULD BE RECALLED SINCE IT IMPACTS THE SAFETY OF DRIVER WHILE OPERATING THE CAR. I AM LUCKY IT DID NOT OPEN WHILE I WAS DRIVING ON THE HIGHWAY.

THE RADIO WILL NOT LET ME CHANGE STATION, VOLUME, SYNC MY PHONE FOR HANDSFREE. WHEN I OPEN THE DOOR THE RADIO NORMAL SHUTS OFF. HOWEVER IT IS JUST STAYING ON

TWO MONTHS AGO THE SYNC WOULD NOT RESPOND. I WAS UNABLE TO MAKE OR RECEIVE CALLS, CHANGE THE VOLUME NOR TURN OFF THE RADIO. I TOOK IT TO THE DEALERSHIP. THEY SAID THERE IS SOMETHING WRONG WITH THE VEHICLE. TWO DAYS LATER I DROVE MY VEHICLE TO WORK, PARKED IT AND WENT INSIDE. AFTER MY SHIFT MY VEHICLE WOULD NOT RESPOND TO THE FOB. I REMOVED THE MANUAL KEY AND ATTEMPTED TO START THE VEHICLE. THE ENGINE WOULD NOT TURN OVER. I TOOK IT TO THE DEALERSHIP. THEY DID A 120 POINT INSPECTION. THEY SAID NOTHING WAS WRONG WITH THE VEHICLE AND DID A MASTER RESET. I CONTACTED FORD CUSTOMER SERVICE AND THEY TOLD ME TO RESOLVE IT WITH MY DEALERSHIP. I INFORMED FORD THAT I HAD READ ABOUT THIS PROBLEM ONLINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS SAME ISSUE WITH OWNERS OF FORD CMAX AND FORD FOCUS. THE VEHICLES SIMPLY DIE AND THE DEALERSHIPS CANNOT DIAGNOSE THE PROBLEM. FORD CUSTOMER SERVICE TOLD ME THEY WERE NOT AWARE OF THIS PROBLEM AND AGAIN REFERRED ME TO MY DEALERSHIP. THREE WEEKS LATER THE SAME THING HAPPENED AGAIN. MY VEHICLE WAS PARKED IN FRONT OF MY APARTMENT. I HAD JUST RETURNED FROM THE STORE AND NEEDED TO RUN MORE ERRANDS TWO HOURS LATER. THE VOLUME ON MY RADIO WAS NOT RESPONSIVE. I COULD NOT CHANGE THE VOLUME NOR TURN THE RADIO OFF. I IMMEDIATELY WENT TO THE DEALERSHIP. AGAIN, THEY COULD NOT DIAGNOSE THE PROBLEM AND SIMPLY DID A MASTER RESET. THE ISSUE WAS NEVER RESOLVED AND I'M AFRAID THIS COULD HAPPEN EVERY MONTH.

CAR WAS PLUGGED IN TO CHARGE OVERNIGHT IN THE GARAGE. EARLY THE NEXT MORNING, THE GARAGE WAS ON FIRE. CAR BURNED TO THE GROUND. INVESTIGATION POINTS TOWARDS THE CHARGING CAR AS THE CAUSE OF THE FIRE.

WE HAVE USED THE SUPPLIED UTILITY 120V CHARGING CABLE SINCE WE ACQUIRED THE CAR TO CHARGE IT AT HOME. RECENTLY, I NOTICED THAT THE UTILITY CABLE PLUG WAS MELTED AND THE WEATHERPROOF SOCKET FIXTURE PLASTIC HOUSING WAS BURNT I CHANGED THE UNIT TO A DIFFERENT OUTDOOR OUTLET. IT BURNED THAT OUTLET SO BADLY THAT IT'S GFCI WAS TRIPPED AND COULD NOT BE RESET. FEARING A POSSIBLE HOUSE FIRE, I STOPPED USING THE CORD. I REPORTED IT TO OUR FORD DEALER AS A HAZARDOUS PRODUCT DEFECT. OUT OF WARRANTY WAS THE REPLY. I DO NOT KNOW WHERE THE ELECTRICAL RATE LIMITING CIRCUITRY IS IN THE SYSTEM, BUT I STRONGLY SUSPECT THAT DURING CHARGING, THE CAR NOW DRAWS MORE WATTAGE (1600-1700W, LESS THAN A POWERFUL HAIRDRYER) THAN THE CABLE UNIT IS RATED AT (1440W, PER IT'S LABELING), AND THIS DISCREPANCY OVER MANY MANY HOURS OF CONTINUOUS LOAD HAS LED TO THE FAILURE. THE SERVICE MANAGER AT THE DEALERSHIP SAID THIS WAS THE THIRD SUCH FAILURE HE HAS PERSONALLY SEEN. THAT IS ONE DEALERSHIP OUT OF THE NATIONWIDE FORD NETWORK, IMPLYING 1000'S OF THESE FAILURES MAY HAVE OCCURRED. IT IS A VERY SERIOUS CONDITION, WHICH COULD LEAD TO A HOUSE FIRE AND SHOULD BE INVESTIGATED AND RECALLED, IN MY VIEW.

2013 FORD C-MAX ENERGI. CONSUMER WRITES IN REGARDS TO THE CHARGING UNIT FOR VEHICLE OVERHEATING. *LD THE CONSUMER STATED THE CHARGING UNIT BEGAN BURNING SOCKETS TO THE POINT OF DISCOLORATION. *JS *JS

TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. WHILE DRIVING 75 MPH, THE CONTACT CRASHED INTO THE REAR OF A TOYOTA TUNDRA. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 146,000.

WHILE DRIVING DOWN THE ROAD ON THE HIGHWAY THE POWER STEERING WENT OUT ALMOST CAUSING .A WRECK. THE POWER STEERING LIGHT CAME ON FOUND OUT THERE IS NO WAY OF PUTTING POWER STEERING FLUID IN VEHICLE. ITS A EPS SYSTEM FAILURE ,FORD DEALERSHIP TOLD US IT WOULD COST $2000.00 TO FIX. THEN WE SEEN ON THE INTERNET SEVERAL OTHER PEOPLE WITH THE SAME COMPLAINT.