2016 FORD C-MAX Complaints

THE FRONT SPLASH GUARD KEEP BECOMING LOOSE THIS IS THE SECOND TIME IT HAS HAPPENED I HAD TO REPLACE THE FIRST ONE. THE FIRST ONE OCCURRED WHEN I WAS DRIVING ON THE FREEWAY. SECOND TIME I WAS DRIVING ON THE STREETS.

FORD HAS RECALLED MANY CARS/TRUCKS FOR BACKUP CAMERA ISSUES. MY CAR IS NOT PART OF THE RECALL AND HAS HAD MANY ISSUES WITH THE CAMERA WHICH I HAVE MENTIONED TO THE DEALER. I WOULD LIKE YOU TO INCLUDED MY VEHICLE IN THE RECALL AS WELL. THE CAMERA SHOWS A DARK SCREEN AND THEN A MESSAGE APPEARS SAYING IT IS NOT AVAILABLE. I'M ATTACHING THE MOST RECENT INCIDENT WHICH WAS 10/08/2020 & HAPPENED AGAIN NUMEROUS TIMES. I JUST DON'T WANT TO BE STUCK PAYING FOR THIS "REPAIR". THANK YOU KINDLY, BARBARA D. JOHNSON

THE PASSENGER-SIDE BOTTOM CORNER OF THE WINDSHIELD HAS BECOME UNGLUED. A GLASS REPAIR SHOP INFORMED US THAT THE FRONT PASSENGER AIR BAD DEPLOYS OFF OF THE WINDSHIELD. IN THE EVENT OF AN ACCIDENT, THE PASSENGER SIDE FRONT AIR BAG MAY NOT FUNCTION PROPERLY, RESULTING IN INCREASED RISK OF INJURY TO THE FRONT SEAT PASSENGER. WE NOTICED THE RIGHT BOTTOM CORNER OF THE WINDSHIELD LIFTING UP WHEN WE WERE CLEANING THE WINDSHIELD FROM THE INSIDE. THE VEHICLE IS BEING TAKEN TO FORD FOR A DIAGNOSTIC EVALUATION, BUT ALL WARRANTIES HAVE EXPIRED.

DRIVING ALONG A HIGHWAY HOLDING STEADY SPEED OF 65MPH, THE CAR DISPLAYED A "STOP SAFELY NOW" MESSAGE AND DISABLED THE ACCELERATOR. WE WERE ABLE TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WOULD TURN ON AND OFF WITH THE PUSH OF THE ON/OFF BUTTON, BUT THE "STOP SAFELY NOW" MESSAGE REMAINED ON THE DASHBOARD ANY TIME THE CAR WAS POWERED ON, AND THE CAR WOULD NOT MOVE. WE CALLED FORD AS WE ARE STILL UNDER WARRANTY; HOWEVER, A TOW TRUCK WOULD HAVE TAKEN APPROX 90 MINUTES, AND I WAS NOT IN A SAFE POSITION, SO I USED A OBDII SCANNER AND APP TO RESET THE FAULT CODES. AFTER THAT THE VEHICLE RESUMED NORMAL OPERATION. THIS IS THE THIRD TIME WE HAVE SEEN THIS ERROR IN THE LAST 18 MONTHS; HOWEVER, THE LAST TIME WAS APPROXIMATELY A YEAR AGO.

MY CHARGER ISN'T ALWAYS FULLY CHARGING AT HOME AND WORK. AT HOME MY CAR IS PARKED IN THE DRIVEWAY, THE OUTLET IS DEDICATED TO THE CHARGER. AT THE TOP OF CHARGER I GET THE RED FLASHING LIGHT AND SOMETIMES ON THE BOTTOM AS WELL.

TL* THE CONTACT OWNS A 2016 FORD C-MAX. WHILE DRIVING APPROXIMATELY 15 MPH DOWNHILL, THE "STOP SAFELY NOW" AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND THE CONTACT CRUISED DOWN A HILL INTO A NEARBY PARKING LOT. THE VEHICLE WAS TOWED TO FORMULA FORD INC (LOCATED AT 265 RIVER ST, MONTPELLIER, VT 05601, 802-223-5201) WHO STATED THAT THE SOBD MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT WAS STILL AWAITING APPROVAL ON THE PART FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

2017 CMAX CLUNKING SOUND COMING FROM UNDERCARRIAGE OF VEHICLE. STRUT BRACE FAILURE ON ONE SIDE OF VEHICLE AT AROUND 12,000 MILES. THEN THE OTHER SIDE STRUT BRACE FAILED A FEW THOUSAND MILES LATER.

TL* THE CONTACT OWNS A 2016 FORD C-MAX. ON TWO SEPARATE OCCASIONS, AFTER THE VEHICLE WAS PARKED, THE CONTACT ARRIVED BACK TO WHERE THE VEHICLE WAS PARKED; HOWEVER, THE VEHICLE WAS NO LONGER IN THE PARKING SPOT. THE CONTACT STATED THAT THE VEHICLE HAD ROLLED AWAY. ON THE FIRST OCCASION, THE VEHICLE WAS PARKED ON A FLAT SURFACE. THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO A TREE, CAUSING MAJOR DAMAGE TO THE VEHICLE. A POLICE REPORT WAS NOT FILED. ON THE SECOND OCCASION, THE VEHICLE ROLLED BACKWARDS AGAIN, STRUCK A TREE, AND CONTINUED ONTO THE ROADWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SANTA MONICA FORD LINCOLN (LOCATED AT 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404, (310) 451-1588) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO REPRODUCE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

TOUCHSCREEPROBLEMS BEGAN WITH GPS GLITCHES IN DEC 2018, AND HAVE GOTTEN STEADILY WORSE...AS OF TODAY - TOUCHSCREEN DASHBOARD IS NOT WORKING - INCLUDING REAR VIEW CAMERA, HANDLESS FEATURES, GPS, CD PLAYER, ENTERTAINMENT/AUDIO SYSTEM. N SOMETIMES REMAINS ON EVEN AFTER THE CAR HAS BEEN TURNED OFF. REQUIRES REPEATED TURNING ON AND OFF OF CAR, AND LOCKING/UNLOCKING THE DOORS TO HAVE TOUCHSCREEN FINALLY TURN OFF. HAVE CONTACTED FORD MULTIPLE TIMES, AND FOLLOWED THEIR DIRECTIONS TO TRY AND UPDATE SYSTEM, AND HAS NOT WORKED. NOW FORD WANTS ME TO TAKE THE CAR TO THE DEALERSHIP, BUT THE CAR (WHILE LESS THAN 3 YEARS OLD), IS OVER 36,000 MILES, SO WARRANTY HAS EXPIRED. ON INTERNET, SEEMS LIKE MANY OTHER FOLKS ARE ALSO HAVING THIS PROBLEM. FRIENDS HAVE 2017 FORD FUSION, WHICH IS HAVING THE EXACT SAME ISSUES, BUT SINCE IT IS STILL UNDER WARRANTY, FORD IS REPLACING THEIR TOUCHSCREEN UNIT FOR FREE. THIS IS OBVIOUSLY A FACTORY DEFECT, AND FORD SHOULD DO A RECALL.

I WAS GOING TO BACK INTO MY DRIVEWAY. I PUT THE CAR IN REVERSE THEN ALL OF THE ELECTRICAL WENT HAYWIRE.EVERYTHING TURNED ON( WINDSHIELD WIPERS, RADIO, ALL THE LIGHTS. ETC.) THEN I PUT MY FOOT ON THE GAS TO GO IN REVERSE AND IT WENT FORWARD. THEN I TRIED TURNING THE CAR OFF AND IT WOULD NOT TURN OFF, SO I WAS STUCK IN THE MIDDLE OF THE STREET. I THEN MOVED THE STICK SHIFT BACK AND FORTH, PUT IT IN REVERSE AGAIN AND IT WENT A COUPLE OF FEET, THEN WOULDN'T MOVE ANYMORE. ALL THE ELECTRICAL COMPONENTS REMAINED ON, BUT I COULDN'T TURN THE CAR OFF. I THEN HAD IT TOWED TO THE CAR DEALERSHIP WITH ALL THE ELECTRICAL COMPONENTS STILL ON.THEY COULDN'T GET IT TURNED OFF EITHER. THEY HAVE IT THERE AND HAVE NO IDEA WHAT TO DO. NOW THEY CAN'T GET IT TURNED ON BECAUSE THE BATTERY DIED.