2013 FORD C-MAX Complaints

The contact owns a 2013 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a message appeared on the screen indicating an unknown fault. The contact stated that while driving, the check engine warning light intermittently illuminated. The vehicle was taken to an independent mechanic however, the mechanic declined to diagnose the vehicle and advised the contact to take the vehicle to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified. VIN tool confirms part not available. The failure mileage was unavailable.

The contact owns a 2013 Ford C-Max. The contact stated that while operating the vehicle, a loud whining noise was present coming from the engine compartment and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission was faulty and needed to be serviced. No additional information was available. The vehicle was not repaired. The local dealer was also notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 86,000.

Vehicle engine light remain on forcing the vehicle to only operate in engine mode. Vehicle is a plug in hybrid vehicle and because of the engine light will not switch back to plug in or hybrid mode. Vehicle is available to inspection upon request.

This Vehicle has given us numerous numerous issues and left us stranded it has been a safety issue for my family we recently had to have law enforcement involved to try to save us from where we got stranded due to the unreliability of this vehicle and after already having a transmission replacement and having the car right now in the shop for approaching one month and they still cannot find the issue There has been one problem after another forward keeps giving me the run around when I contact them directly and the dealership Is just giving me extremely generic responses and telling me that their staff is not available this week and that they have many other customers to have to worry about and that I basically can go rent a car if I have a problem with not having a vehicle, I do not want to continue to have to risk my life or the life of my wife or children because of the lack of ownership from the dealership and the manufacturer in this situation I keep losing out and being told to just wait and wait, please help! There is a current safety recall also, butbi feel like this entire vehicle is a safety concern at this point for my family and myself.

The contact owns a 2013 Ford C-MAX Hybrid. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart after several attempts. Additionally, the vehicle remained on after the contact had pushed the Auto Start/Stop button to turn off the vehicle. The contact was able to turn off the vehicle after pushing the Auto Start/Stop button numerous times. The dealer and Five Star Ford Stone Mountain (3800 US-78, Snellville, GA 30039) were made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

In addition to the recall gears of not staying in park the transmission also shifts to early or too late. And also a few years ago before the transmission recalls and problems came to surface one time I noticed car was accelerating all by itself with the foot off of the gas. Once foot was off break it was automatically driving. Once I pulled over stopped turned off the problem went away and hasn’t occurred.

The contact owns a 2013 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and 20V331000 (Latches, Locks, and Linkages) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced a transmission failure and the vehicle was towed to the dealer. Parts distribution disconnect.

The contact owns a 2013 Ford C-Max. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Ford C-MAX. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while driving at various speeds a grinding noise was heard with the check engine warning light illuminated. The vehicle was taken to the dealer where the failure was diagnosed with a defective passenger’s side rear wheel bearing. The contact was informed that the wheel bearing needed to be replaced. The vehicle was not repaired and was transported to Maryland. The contact stated that the vehicle was taken to an independent mechanic who replaced the passenger’s side rear wheel bearing. The contact stated that the grinding noise continued. The vehicle was taken back to the dealer to be diagnosed. The contact was informed that the front brake pads and rotors needed to be replaced. The vehicle was repaired; however, the grinding noise continued with unknown warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the transmission needed to be replaced in the near future. The transmission was not replaced. The manufacturer was notified of the failure and a case was opened. The contact stated that the manufacturer offered to assist in paying for the transmission repair. The failure mileage was unknown.