2015 FORD C-MAX ENERGI Complaints

TL* THE CONTACT OWNS A 2015 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FAILED TO REMAIN SECURELY LOCKED AND OPENED TWICE WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE TWO MONTHS AGO. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS NO MANUFACTURER RECALL TO REPAIR THE VEHICLE. THE DEALER PROVIDED NO REPAIR SOLUTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE PARTS WERE NOT AVAILABLE. THE NOTICE INDICATED THAT THE PARTS MAY BECOME AVAILABLE IN THE SECOND QUARTER OF 2017. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE VEHICLE WAS PARKED DURING NINETY DEGREE TEMPERATURE WEATHER WHEN IT WAS NOTICED THAT THE MOON ROOF CRACKED EXTENSIVELY. THE DEALER WAS NOTIFIED AND AT THE DEALER'S REQUEST, THE VEHICLE WAS TAKEN TO THE DEALER'S LOCATION FOR EXAMINATION. THE DEALER INFORMED THE CONTACT THAT THE CRACKS APPEARED TO BE AN IMPACT DAMAGED, STATING THAT SOMETHING MIGHT HAVE HIT THE ROOF AND THAT THE MANUFACTURER WOULD NOT BE RESPONSIBLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000.

ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING THE SHIFT LEVER INTO PARK. THIS WAS THE 2ND TIME I EXPERIENCED THIS PROBLEM, AND I AM VERY CONCERNED THIS CAN HAPPEN YET AGAIN AND CAUSE EVEN MORE SEVERE DAMAGE AND POSSIBLY INJURY.

FOUND CORROSION ON BOTH SIDE STEERING AXLES AND STEERING KNUCKLE AT 17K, TOOK IT TO SUNNYVALE FORD IN CA, THEY GAVE ME THE ANSWER WAS IT'S NORMAL CONDITIONS IT'S BARE METALS , FORD WAS LAYING TO THE CONSUMER, ALSO COOLANT SPILL OUT FROM HIGH VOLTAGE RESERVOIR, DEALERSHIP SAID THOSE ARE NORMAL CONDITIONS NO NEED TO TAKE CARE ABOUT IT ,STEERING WHEEL WAS COCK TO EITHER SIDE FORD DEALERSHIP DOES NOT ABLE TO FIXED STEERING WHEEL ON CENTER, CORROSION FOUND ON EVERY FORD VEHICLE AND IT'S NORMAL, I THINK GOVERNMENT SHOULD STEP IN AND GET A RECALL FOR THOSE ISSUED.

1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO 70)