2003 FORD CROWN VICTORIA Complaints

ALL FORD VEHICLES DO NOT HAVE DAY TIME DRIVING LIGHTS.AS A SAFETY GROUP YOU, KNOW THAT VEHICLES WITH DAY TIME DRIVING LIGHTS GET IN TO LESS ACCIDENTS. AND HOW MANY PEDESTRIAN ARE INJURED OR KILLED EACH YEAR BECAUSE THEY DID'T SEE THE VECHICLE. IT IS THE LAW IN CANADA. WHAT ABOUT US HERE IN THE USA?*AK

I PURCHASED A 2003 CROWN VICTORIA NEW. THE ENGINE DEVOLOPED A PINGING NOISE WHICH WAS RECOGNIZED BY THE DEALER. THE CAR IS UNDER WARRANTY. I RECEIVED A CALL FROM THE DEALER STATING IT WAS AN ENGINE PROBLEM AND THEY WERE ON THE PHONE WITH THE FORD HOTLINE TECH TRYING TO COME UP WITH A SOLUTION. THEY FELT THE ENGINE WAS RUNNING "TOO LEAN" BUT THEY WEREN'T SURE. THEY NEEDED THE ADVISE FROM FORD MOTOR COMPANY. AN HOUR LATER ANOTHER CALL WAS RECEIVED FROM THE DEALER STATING FORD TOLD THEM THEY HAD MANY COMPLAINTS ABOUT THE PINGING PROBLEM IN CROWN VICTORIAS ON THE EAST COAST. IT HAS BEEN DETERMINED BY FORD MOTOR COMPANY THAT IT IS A PROBLEM WITH THE GASOLINE ON THE EAST COAST AND THEREFORE, THE PROBLEM CANNOT BE FIXED. I WAS TOLD I COULD TRY A HIGHER OCTANE GAS, ALLTHOUGH THIS WAS NOT RECOMMENDED BY THE OWNERS MANUAL. WHEN FIRST DISCUUSING THIS PROBLEM WITH THE DEALER, I TOLD HIM I HAD THIS SAME PROBLEM WITH MY PREVIOUS CAR, A 1999 FORD WINDSTAR, AND HAD BEEN TOLD BY THE PREVIOUS DEALER TO USE A HIGHER OCTANE GASOLINE. THE RESPONSE FROM THIS DEALER IS "THAT WON'T SOLVE THE PROBLEM." FRUSTRATED, I CALLED FORD'S CUSTOMER SERVICE. AFTER EXPLAINING MY PROBLEM I WAS TOLD I HAD A GOOD QUESTION AND THEY WOULD HAVE TO PUT ME ON HOLD WHILE THEY RESEARCHED THE ANSWER. THE ANSWER WAS "AS THIS IS CAUSED BY CONTAMINATED GAS, THE REPAIR IS NOT COVERED BY THE WARRANTY. I'M NOW COMPLETELY CONFUSED AS THE DEALER WANTS TO FIX THE PROBLEM BUT CAN'T BECAUSE FORD HAS DETERMINED ITS THE EAST COAST GAS. THE TREATMENT OF THE FORD CUSTOMER SERVICE WAS APPALLING. MY WAY OF THINKING IS IF ITS A GASOLINE PROBLEM, WOULDN'T ALL CROWN VIC'S PING. IN THE FINAL ANAYLSIS, THE CONSUMER(ME) IS STUCK AGAIN. THIS WHOLE EPISODE TO ME IS SO LUDICROUS, THAT MAYBE I WRITE A PLAY ABOUT THE INCIDENT BUT I DOUBT ANYONE WOULD BUY IT. I WANT TO THANK YOU FOR TAKING THE TIME TO READ THIS COMPLAINT. IF NOTHING ELSE I HOPE IT ADDS A LITTLE CHUCKLE TO YOUR DAY. *LA

AT 40000 MILES A 2003 FORD CROWN VICTORIA DEVELOPED A LOUD NOISE. THE LOCAL MECHANIC DETERMINED THE AXLE'S WERE SOFT AND WERE WORN DOWN IN SPITE OF ONE OF THE BEARINGS BEING WELL LUBRICATED AND IN GOOD CONDITION. THIS IS A POLICE PACKAGE CRUISER. THIS DEFECT COULD EFFECT THOUSANDS OF POLICE DEPARTMENTS AND COST LIVES. *LA

VEHICLE'S RIMS ARE CRACKED, A RECALL WAS ISSUED; HOWEVER VEHICLE IS OUTSIDE THE REMEDY SCOPE. PLEASE PROVIDE ADDITIONAL INFORMATION.

DEALERSHIP DIDN'T HAVE THE REPLACEMENT WHEELS FOR THE STEEL WHEELS RECALL 03 V 279 000. RECALL DEFECTS HAD ALREADY OCCURRED ON ONE OF THE WHEELS.*AK

I HAVE HAD THE CAR IN MY HANDS FOR 5 DAYS AND THEN IT HAS BEEN IN THE SHOP THE LAST WEEK. THERE IS A PROBLEM WITH THE REAR END IT WAS THERE WHEN I GOT THE CAR AND GOT WROSE IN THE 850 MILES THAT I HAVE BEEN ABLE TO PUT ON THE CAR. FORD NOW HAS THE REAR DIFFERENTIAL ALL A PART AND CAN'T FIND THE PROBLEM. I HAVE SAID THAT IT MUST BE A BAD BARING AND JUST PUT A NEW ONE ON AND FORD WILL NOT. THEY WOULD LIKE TO JUST RIP APART MY NEW CAR. *AK

PROBLEMS WITH VEHICLE'S CRUISE CONTROL.*MR WHILE DRIVING UPHILL THE VEHICLES CRUISE CONTROL FAILED AND THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. THE CONSUMER HAD TO APPLY THE BRAKE AND SWITCH OFF THE ENGINE TO GET THE VEHICLE TO STOP. THE FAILURE WAS THE RESULT OF A CABLE ASSEMBLY BETWEEN THE CRUISE CONTROL BOX AND CARBURETOR WHICH CAME LOOSE, JAMMING THE CABLE ON THE PULLEY. *PH *NLM

CRUISE CONTROL FAILED AT ALMOST FULL THROTTLE WHILE GOING UPHILL FROM LEE VINNING CA TO MAMMOTH LAKES CA, ON US 395, FROM ABOUT 4,000 FT TO 8,000 FT ELEVATION. VEHICLE WAS A BUDGET RENTAL CAR, CONTRACT 133247, FROM LONG BEACH, CA, (LGB) AIRPORT LOCATION, 2003 FORD CROWN VICTORIA, DIN [XXX], CA LICENSE [XXX], LESS THAN 9,000 MILES. BRAKE & CRUISE CONTROL OFF SWITCH DID NOT REMEDY THROTTLE POSITION. STOPPED CAR BY APPLYING BRAKE & SWITCHING OFF ENGINE ON SIDE OF ROAD. DID NOT ATTEMPT TO SWITCH ENGINE OFF AT HIGH SPEED AS IT MAY, OR MAY NOT, HAVE LOCKED STEERING WHEEL. FIXED PROBLEM AS A "CABLE ASSEMBLY" BETWEEN "CRUISE CONTROL BOX" & CARBURETOR HAD PARTICULARLY COME LOOSE, JAMMING CABLE ON PULLEY. THERE SEEM TO BE A DEFECT IN THE FASTENER FOR THE PART REATTACHED ALLOWING RECURRENCE.BUDGET @ 800 858 5377 WOULD NOT RECORD PROBLEM BUT TOLD ME TO REPORT TO LGB BUDGET AT TURNED IN.SPOKE TO SERVICE PERSONNEL AT NEAREST FORD DEALER, EASTERN SIERRA MOTORS, BISHOP, CA WHO SAID THERE WERE OTHER RARE INSTANCES OF THIS HAPPENING & THAT IT WAS AN ITEM COVERED BY WARRANTY (PHONE 877 503 6257). REPORTED THIS TO BUDGET AGENT AT LGB WHO WAS FLIPPANT & RUDE. HE DID NOT SEEM TO CARE NOR DID I GET THE FEELING THAT THE ITEM WOULD BE FIXED. TIME OF REPORT 0620 HRS/6 JULY 03 (BUDGET WAS 20 MINUTES LATE OPENING). AGENT REPORTED HIS NAME AS JOCK ROCKET (SUSPECT THIS IS NOT CORRECT).I REQUEST THAT BUDGET BE CONTACTED TO HAVE THE CAR FIXED SO IT WILL RECUR WITH A LESS EXPERIENCE DRIVER WHO MAY BE KILLED OR INJURED. ALSO, FORD SHOULD BE CONTACTED TO FIX THIS DEFECT.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

A POLICE OFFICER STATED WHILE DRIVING AT LOWER SPEEDS THE VEHICLE WOULD VIBRATE HEAVILY DUE TO A CRACKED RIM. THE OFFICERS VEHICLE WAS REPAIRED UNDER WARRANTY. *AK *CB *NLM

POLICE OFFICER NOTICED ONE OF THE FRONT TIRES WAS FLAT DUE TO A FAULTY/CRACKED RIM. *AK