2018 FORD ECOSPORT Complaints

Ford still does not have a fix for this issue and my check engine light is now illuminated.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving 30-40 MPH, the vehicle lost motive power. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Ford dealership does not have parts to fix recall issue, having engine issues with this 3rd engine and dealership is trying to charge $1100 dollars saying it is unrelated to engine recall issue. This is the 3rd engine on the vehicle. Was told parts would be ready 1st quarter 2025. Still no parts ready and dealership is trying to charge me for repair.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I had brought my vehicle multiple times in 2024 to the Route 23 auto mall prior to me receiving a recall notice. The check engine light kept coming on and off and they told me that there was nothing wrong with my vehicle. I then received a recall notice in around the end of July 2024 and contacted them to complete the recall. I brought my vehicle in August 2024 and they told me that they would not be receiving the parts for the recall until March of 2025. I was told that I can still drive the car until then as it was not a safety hazard. That same day I went home and parked my car in front of my house. I was leaving to go to work and the car would not start. I had to call a tow truck to tow the car to the dealership. The manager told me that I would need to get a new motor and it would only take a few days. I asked for a rental car in the mean time. I then got my car back with the new motor almost 6 months later. I picked up my car from them and they gave me a certificate for the new motor. Fast forward to April of 2025 and my car again would not start. I had to have it towed to the dealership once again and this time it took 3 weeks to get it fixed. They said that the hose was ripped in half which causes anti-freeze to leek. They told me that it had nothing to do with the recall and that I had to pay $200.00 out of pocket. The car is still not fixed as per recall because the same parts were put on the car. I tried to get rid of the car and no dealership will by it. I looked online and noticed that there is a class action lawsuit against ford for the same exact issues. Ford itself will not buy the car back. What can I do now? I have attachments but its too large to fit on here. I can email it.

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,0000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to confirm when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 55 MPH, the vehicle made an abnormal popping sound and started losing motive power. The contact was able to pull into SRT Auto Center parking lot, where the vehicle stalled. The check engine warning light and the low oil pressure warning light were illuminated. The mechanic diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The local dealer and other unknown dealers were contacted and informed the contact that the part was not available to repair the vehicle. The contact was informed that a new engine could be available within 3 - 6 months. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

On Monday, [XXX] the ‘low engine oil pressure’ light came on in my car. It quickly turned off but then came back on and flickered off a second time. The third time it came on, it stayed on and my car slowed of its own accord before coming to a complete stop due to engine failure. I was on [XXX] (a major state highway with 65mph speed limits) on my way home from work. I was able to get over to the shoulder just milliseconds before the engine completely stopped working. Thankfully I was able to move over safely because I could’ve been hit by other motorists on the highway had my car come to a standstill in the middle of the lane. This issue has been confirmed by my local Ford dealer (Haldeman Ford Hamilton) to be related to the recall on the vehicle. Ford has been pushing back the availability for replacement parts for this recall for months. They still don’t have the parts available even though the recall notice was initially sent out in 2023. The dealership told me it could be 3-6 months before the parts are available to fix my car. I was told they had no loaner cars available for me because of all the other customers who are also having these issues with their Ford EcoSports and are currently using loaner cars. I was informed I’d have to wait 2-3 weeks for a loaner car to become available and in the meantime, I was responsible for finding my own transportation to/from work. Ford informed me they would not reimburse me for the cost of a ride-share service like uber nor would they reimburse me if I rented my own car as it had to be a Ford loaner vehicle. I also had to pay out of pocket for towing services to get my car towed off [XXX] and to the dealership. I have asked to be reimbursed for the towing services but Ford refuses to do so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)