2018 FORD ECOSPORT Complaints

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who was unable to determine the cause of the failure because the MIL was no longer illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 95,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the vehicle shut off as the oil pressure and check engine warning lights were displayed on the instrument panel. The contact initially restarted the vehicle; however, the vehicle shut off again after driving several miles and failed to restart. Due to the failure, the vehicle was first towed to an independent mechanic and the contact was unable to restart the vehicle and diagnosed the vehicle with engine failure. The dealer was notified of the failure and the vehicle was towed to the dealer. A diagnostic test was performed that confirmed that the engine had failed. The engine was then replaced by the dealer under warranty. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that recently after starting the vehicle, the check engine warning light reappeared on the instrument panel. The vehicle was taken to an independent mechanic where a code reader was used to scan the vehicle. The code reader showed codes for issues for both low oil pressure and transmission. The local dealer was made aware of the issue and confirmed that the parts used for the initial engine replacement were the same parts that were currently under recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 73,000. VIN tool confirms parts not available.

I have been waiting on the recall to be fixed for almost 2 years now. I've contacted Ford more times than I can remember, and they don't do anything other than say it's not available yet. I have had to replace the transmission, had many small repairs thinking it was something other than the recall. (I've paid over 2.5k in repairs and 1k in Ubers out of pocket) has 49000 miles, and I do not feel safe driving it at all. I will go somewhere that's within 5 miles, so I know I won't be stuck too far or on the highway, so it is causing MANY inconveniences as well as money for Uber etc. It is paid off and I'm going crazy trying to get this fixed. This is absolutely ridiculous, and I'm beyond FED UP! I keep looking to find a car similar that is NOT a Ford, but they're all too expensive and I don't think it's right I have to pay for FORD'S mistake!

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had an oil change however, several days later, while driving at approximately 60 MPH, there was a beeping sound coming from the vehicle, and the message “Oil Pressure Low" was displayed. Additionally, the check engine warning light was illuminated. The vehicle was pulled over to the side of the road and turned off and the vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the engine and engine oil pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed that the oil pump belt and oil pump belt tensioner had failed and that the engine needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 63, 000. VIN tool confirms parts not available.

My engine lost power paid 2000 for repairs but it is continuously happening and it is related to recall

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated while driving 60 MPH, the oil pressure warning light illuminated with an abnormal, knocking sound coming from the vehicle. The contact's husband immediately pulled over and left the vehicle on the side of the highway. The vehicle was later towed to a local dealer where it was confirmed that the failure was related to the recall; the vehicle remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 49,000.