2018 FORD ECOSPORT Complaints

the vehicle flashed a light regarding the oil pressure and then as i began to make a right turn the car puttered and wouldn’t allow me to accelerate and began to turn off in traffic.

My vehicle is part of the recall 23S64/NHTSA 23V905. My vehicle became unusable as part of the recalled part failure in February 2024. I just received notification that the part will not be available until 2025. I have been in a rental car, Ford is paying for since February. I have tow fees and rental fees that have not been covered by Ford. I just want my vehicle back it has been 4 months and according to the newest recall from Ford the part will not be available until next year. This situation is being taken care of without charge but this is an unreasonable time for the repair to take place.

My car stop running completely. It's at the dealership for about 3 months and they have fix but the engine are on backorder. Looking at the 2nd quarter of next year to be fixed. My family and I will be without a vehicle for almost an year. I don't have the money for a rental which they said they would reimburse me which isn't an option for me at this time

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While daughter was driving vehicle, the vehicle lost complete power. There is no drive power and almost put my daughter in an accident. We have taken the vehicle to where we purchased it from, and they advised it needed a new engine, after several months, we found out it was due to this engine recall on the ECO Sport and was told it had to be taken to a certified Ford dealer to handle the recall, since the recall superseded the warranty we purchased on the vehicle. It is now sitting at Bob Thomas Ford in Fort Wayne Indiana since February/March, and Ford is not taking responsibility for this. They only offered a rental vehicle on April 15th, which was 5 months into us not having the vehicle, because they have had nothing further on this recall and no parts. I have put in several claims with Ford asking for them to buy back the vehicle at what we owe, since we had to replace the car. Now, they are stating that parts are anticipated to be available 1st quarter of 2025. I am asking that Ford pay off the balance of the vehicle and buy it back. They cannot expect people to pay on a loan for a car when it is not drivable, for over a year.

I am reaching out to express my deep concern regarding the ongoing issue with my 2018 Ford Ecosport, which has been affected by the recent recall notice 23S64 / NHTSA 23V905. As per the recall, my vehicle displayed low oil pressure on Friday, March 29, 2024 resulting in Immediate engine failure. Despite promptly bringing my car to multiple dealerships I have been without my vehicle for over three months, as we are now approaching July. To make the matter worse I am continuing to make my monthly finance obligation for a car that I do not have. In addition, I have to come out of pocket for additional transportation and tow trucks. This situation has been extremely distressing, as I rely heavily on my vehicle for essential daily tasks. As a full-time working mother with a teenager who is actively involved in school activities such as baseball, transportation is vital for us. Additionally, managing household responsibilities alongside my professional commitments further underscores the importance of having a reliable means of transportation. Despite having paid almost $5,000 for an extended warranty, I have been informed that due to the national recall, my warranty coverage is effectively superseded. This leaves me without the support and service I paid for, adding to the frustration and inconvenience. I am making public my complaint in the hopes of drawing attention to this matter and urging Ford to expedite resolution efforts. Whether it be expedited repairs, temporary alternative transportation arrangements, or any other form of support, I am in dire need of a swift resolution to this issue. Your prompt attention and assistance in this matter would be greatly appreciated. I trust in Ford’s commitment to customer satisfaction and hope for a positive outcome to this situation.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed, the vehicle stalled and failed to exceed 50 MPH with the accelerator pedal depressed. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The failure mileage was approximately 81,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.