2018 FORD ECOSPORT Complaints

My 2018 Ford Ecosport is in recall for oil pump failure which in turn damaged my engine and is not repairable. The recall issued by Ford is attempting to find a fix for the vehicles that have not had the oil pump fail. There's nothing mentioned in the recall about the people whose engines have been destroyed because the oil pump has already failed. We don't have the luxury of being able to continue to drive our cars and the expenses we have incurred because of this disaster is much more than those cars that have not had it happen. What about us? Ford left out the many reports that if the oil pump failed, the engine would need to be replaced or consider replacement. NHTSA NEEDS TO KEEP THIS RECALL OPEN AND REISSSUE IT WITH THE REMEDY FOR THE ENGINES THAT HAVE HAD CATASTROPHIC DAMAGE DUE TO THE OIL PUMP FAILURE.

I received recall letter Feb 2024 regarding engine oil pump drive belt may fracture and may result in brake failure and risk of crash. I have not driven my car since Feb 2024. I do not want to crash and kill myself & other people on the road. I have called my dealership where I bought the car new in 2018 (Skalnek Ford) and they have no info on when parts will be in and I called Ford 866-436-7332 and all I get is a recording. This is a serious problem! I am upset that I can not drive my car & have no idea when repair will be done. What can you do to solve this problem with Ford? I am afraid to drive my car for fear of my brakes failing and causing a crash that may kill me and possibly other people. I hope I filled out this form correctly. I had to put a date on when "incident happened" to finish filling out this form. I did not have an "incident". I have not driven my car since I got recall letter Feb 2024. That is the date I put for my "incident". I am hoping you can help me with this problem I have with Ford. Thank you

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated that while initially accelerating, the vehicle was stalling when approaching 40 MPH. The check engine warning light was illuminated, and an unknown warning message was displayed. The vehicle was taken to an independent mechanic where it was diagnosed with a turbocharger and under-boost failure. The contact stated that the failure recurred while accelerating the vehicle and making a right turn, the vehicle stalled and another vehicle crashed into the the driver's side door and the front driver's side tire of the contact's vehicle. No police report was filed. The contact received treatment for a concussion and minor muscle tears. The contact stated that there were no known injuries the 3 occupants in the other vehicle sustained. The contact's vehicle was towed to the contact's residence and later towed to a body shop. The vehicle was repaired. The contact received notification of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 35 MPH, the contact heard an abnormal knocking sound from the engine compartment. The contact stated that several warning lights were illuminated. The contact stated that the vehicle was able to pull off the roadway. The contact stated that the vehicle was towed to a dealer. The vehicle was diagnosed, and it was determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. While the contact's wife was driving at undisclosed speeds, the low oil pressure warning light illuminated. The contact's wife stopped the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with an oil pump drive belt failure. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 125,000.

The contact owns a 2018 Ford EcoSport. The contact stated while driving 60 MPH, the engine and oil pressure warning lights illuminated. The vehicle was making an abnormal sound. The vehicle was towed to the local dealer where it was diagnosed that the engine and oil pump tensioner had failed, and an engine replacement was needed. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was approximately 78,000.

Engine inconsistently stutters and stalls. Ignition coils, fuel injector, and spark plugs all had to be replaced multiple times. Problem has been reproduced by repair places but not fixed and the source of the problem has not been found. The vehicle has been inspected by the dealership, they advise to replace ignition coils again for the fourth time and still do not know what is causing the problem or how to fix it. Problem is inconsistent and happens at random, engine light turns on an blinks also at random, not when problems and stalling happens. UNKNOWN cause

The contact owns a 2018 Ford EcoSport. The contact stated while his wife was driving approximately 55 MPH, the "Oil" warning light illuminated, and there was a knocking sound coming from the engine compartment. The vehicle was immediately parked and later towed to the local mechanic who diagnosed that the engine oil pump had failed. The vehicle was later towed to the local dealer who confirmed the diagnosis. The contact was informed that the failure was related to the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) but the parts were not yet available. The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000. The VIN was not available.