2018 FORD ECOSPORT Complaints

The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle stalled and failed to accelerate as needed. The oil pressure warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. A local independent mechanic diagnosed the vehicle at the residence, and it was determined that the oil pump needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.

The contact owns a 2018 Ford EcoSport. The contact stated while driving 60 MPH, the oil and check engine warning lights illuminated. The contact was able to move the vehicle to the next exit before the vehicle stalled. The vehicle was towed to a local dealer where it was diagnosed as an engine failure associated with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford Ecosport. The contact stated while her daughter was exiting the driveway, the vehicle made an abnormal sound. Additionally, the contact stated that while her daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated and the vehicle lost motive power. The driver was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had failed and needed to be replaced. The mechanic replaced the oil pump and test-drove the vehicle. The mechanic then informed the contact that the turbocharger needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnostic testing. The contact declined. The manufacturer was contacted and denied reimbursement for the repair. The failure mileage was approximately 44,193.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that several warning lights were illuminated. The contact drove the vehicle to the shoulder of the road and turned the vehicle off. The contact attempted to restart the vehicle, but the vehicle did not start. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed oil pump which caused the failed engine and the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 55,665. VIN tool confirms parts not available.

In Jan 2024 my car started running rough. In Feb 2024 I was mailed the 23V-905 recall notice. Late Feb I had the oil changed in my car. This didn't help the rough running. Mar 4 2024 a warning came on indicating "low engine oil pressure". I took it back to the oil change shop, who looked at everything, showed me it had a safe oil level...it was not dripping oil on my driveway. I was then told about the recall notice and to have it diagnosed at a dealership. Every dealer I called advised it an advance notice only, it's okay to drive my car, until parts are available - In July. I called Ford who gave me a service ticket CAS48387851. My dealership did a diagnosis and said there is metal in the oil with coes P0012, Intake camshaft position timing over re-tarded P0014, low or contaminated oil P0299, Turbo under boost condition P0303, cylinder 3 misfire detected P0316, Engine misfire Detected on start up P0340, camshaft position sensor A circuit P0344." They said I need my engine replaced for $7266.XX - and that this isn't recall related. I need NHTSA to upgrade the Ford recall to expedite repairs. There are many people without use of their vehicles, still making payments, and no replacement car due to Ford's inadequate response to a problem known since Feb 2022 when Critical Concern Reviewed the oil pump issue. Thank you

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 40 MPH, there was an abnormal sound coming from under the hood. The vehicle was taken to a local dealer to be diagnosed, but no failure was found. The contact stated several warning lights were illuminated on the instrument panel. The contact stated that after several days, the vehicle was towed to a local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the low oil pressure warning light was blinking off and on and the "See Owner’s Manual" warning light was illuminated. The contact stated that the vehicle lost motive power while depressing the accelerator pedal. The contact was able to exit the highway and drive back to the residence. The contact stated that the same warning lights and a chime were sounding. The contact stated that the vehicle was parked and did not attempt to restart the vehicle. The contact had not taken the vehicle to a dealer or independent mechanic. The contact called a dealer and was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer was aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) but offered no assistance. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 10 MPH from a stop sign the oil pressure low message was displayed. There was an abnormal dinging noise detected. The vehicle lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed that there was an oil light and lack of power. There was no oil pressure present. The oil pressure drive belt had failed. The vehicle was towed to the local dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 86,000.

While my 17 year old was driving down the highway, the vehicles low oil pressure light came on and just stopped accelerating, he was able to nurse it took it straight to our local mechanic, upon them just looking into it, they referred us to a Ford dealership due to the recall issued.

I live in Texas. Our daughter's car is inoperable due to recall from Ford and we have tried to contact ford customer relations and keep getting passed from person to person. The parts are unavailable and they don’t have a definite timeline. The dealership is also unable to get a response from Ford. I have also mailed a formal letter. The car has been inoperable since January 26, 2024. What can I do to get Ford to respond and provide a recall refund? They are unable to remedy in a timely manner and we cannot continue with the hardships from not having a vehicle for work, which requires travel.