2018 FORD ECOSPORT Complaints

My engine had blown under warranty. They had replaced the engine, which took two weeks once I got my car back, about a week or two later, check engine, lights and warnings pops back on. I return to Ford to assess the problem and they reassured me that the warnings were just because they replaced the engine and they should disappear shortly. Two weeks have gone by and the warnings were still there and my car had started driving awkwardly again. I returned to forward to get my car, repaired under warranty and receive a loaner vehicle to remain doing my every day job with. They did not have any loaner cars and did not have availability to work on my vehicle for three months. They called me with availability. My warranty was up and they were unable to fix my engine since I have lost the house I was living in. Became homeless. And now I’ve got myself back in a house and working to get my car repaired. This is caused a lot of damage for me and my family as we have still been unable to get the car repaired and it has been almost 4 years since I took my car into ford for the repair. Now that it is recalled, they still do not have a solution, and they will not allow me to return the car to them for a loaner car until they do fix the vehicle.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 35 MPH, the vehicle started losing motive power. The contact stated that the low oil pressure warning light illuminated, and the vehicle stalled. The contact stated that the vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the oil pump failure had damaged the engine. The mechanic determined that the engine and the oil pump needed to be replaced. The vehicle was not repaired. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while her husband was driving 55-60 MPH, several unknown warning lights were illuminated. The vehicle stalled temporarily and then accelerated unintendedly. The contact's husband was able to pull to the side of the road. The contact stated that her husband was able to continue driving. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the vehicle had failed to exceed 35 MPH while driving. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle decelerated and the engine seized. The vehicle was towed to an independent mechanic where it was diagnosed with a failed oil pump drive belt tensioner. The contact was informed that the oil pump drive belt tensioner needed to be replaced. The contact was advised to take the vehicle to the dealer. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump drive belt tensioner and that the oil pump drive belt tensioner needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure oil warning light illuminated. Additionally, an unknown warning light illuminated. The contact depressed the accelerator pedal, the vehicle failed to accelerate as intended. The vehicle was not taken to an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure 86,000. The failure mileage was approximately VIN tool confirm parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving 25 MPH, the vehicle slowed down. The stop, park, and restart message were displayed. The vehicle was restarted, but the failure recurred. The contact continued to drive, and the oil, engine, and battery warning lights illuminated. The driver pulled over into a parking lot. The vehicle was towed to the local dealer, where it was diagnosed that the engine was damaged, and the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and referred to a local dealer. The approximate failure mileage was 86,000.

The contact owns a 2018 Ford EcoSport. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an unknown dealer several times; however, the cause of the failure could not be determined. The contact stated that while her grandson was driving approximately 65 MPH, the vehicle stalled inadvertently. The low oil pressure and the check engine warning lights were illuminated. The driver was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the timing belt had failed, causing the engine and the catalytic converter to fail. Additionally, the mechanic informed the contact that additional parts had failed and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 99,530.

The Ford Eco-Sport has a known defect. The Engine Oil pressure belt tensioner arm is faulty and breaks, causing the belt to loose tension and it eventually causes catastrophic engine failure.

The contact owns a 2018 Ford EcoSport. The contact stated that while idling at a stop light, the "Check Engine" and "Low Oil" warning lights suddenly illuminated, and the vehicle stalled. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 74,000.

The 1.0Liter engine in the car was running rough and occasionally the car wouldn't start and it was losing engine coolant with no visible leaks. I replaced all three of the spark plugs and ignition coils due to a misfire code on cylinder 2. My daughter drove the car back to college (approx: 90 miles) with no issues. But the next day the car wouldn't start so we had it towed to a local mechanic who analyzed the engine and determined engine coolant was leaking into the engine cylinders which had fouled the plugs and damaged the engine. The auto mechanic said the car needs a new engine as the compression is inadequate in cylinder 2 and there's engine coolant in the cylinder as well as in the exhaust system.