2018 FORD ECOSPORT Complaints

On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!

Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.

Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.

I was driving suddenly car lost power made a sound stopped and turned off Put car on park and when I tried to start car wouldn’t start.

While driving from Texas to Florida engine warning lights came on. We pulled over and the car died. Had it towed to Ford dealership and was told the oil pump tensioner broke and engine needed to be replaced for $5000. This also added 2 extra days to the trip, charges for a rental, and the cost of having the car shipped after it was repaired.

The contact owns a 2018 Ford EcoSport. The contact stated that while his son was driving approximately 75 MPH, the vehicle began to hesitate upon depression of the accelerator pedal with the oil warning light illuminated. The contact stated that an abnormal, clanking sound was coming from the vehicle. The contact’s son was able to coast the vehicle off the highway. Due to the failure, the vehicle was towed to a dealer where the technician discovered metal shavings in the engine. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Action Number: PE23015 (Engine and Engine Cooling) which he linked to the vehicle failure. The engine was replaced, and the vehicle was repaired. The failure mileage was 68,028.

I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.

Driving at highway speed when the check engine light came on and it went into « limp mode » slowing down to 30 mph. Was towed to the dealership. The tensioner belt timing belt oil pump and turbo charger all needed to be replaced. Total cost was around $7,000. Car had 67,292 miles, the warranty is 60,000 miles

Driving home from vacation when suddenly lost engine power and service engine light came on. Made it to shoulder and had car towed to dealer. After months waiting for warranty repair, was told that the oil pump pulley tensioner failed damaging oil pump. Was told due to low engine numbers from pandemic that Ford had them completely tear down the engine to make sure there was or was not damage and decide if they would replace it due to metal making it into oil pan from the damage. Ended up being ok they said so they replaces the oil pump, belt and assembly and the turbo charger. Did not think anything of it until I saw the article about investigation being opened for this exact reason.

Vehicle lost power on the highway. Low oil, pressure light came on check engine light came on car has a very loud knocking. Noise was told from fire stone that this car is known for an oil tension pulley to snap in the engine and cause the engine to need to be replaced. Only 40k miles