2013 FORD EDGE Complaints

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black and the message "Camera Not Available" was displayed. Additionally, the contact stated that the vehicle had failed to accelerate as needed while depressing the accelerator pedal. The vehicle was taken to the local independent mechanic who was unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 195,000.

Spongy brake pedal while driving. Brake pedal travel almost to the ground when applying the brakes. Issue is cause by faulty hydraulic control unit. This problem occured while on a family trip on interstate US 95 while traveling at 70 miles per hour with my wife and children on board. The malfunction caused me to have difficulty braking and almost caused a major accident when a vehicle suddenly stopped in front of me. I was 10 hrs from home and was forced to travel back with the faulty, risky and extremely dangerous faulty brake system. The problem persists and I will be calling the Ford dealer on 7/7/2025 to have the problem fixed. There were also no warning lights to indicate a faulty hydraulic control unit that could had proven me from driving the vehicle on a 10 hr trip with my family in tow.

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that both feet were used to depress the brake pedal before the vehicle stopped. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake booster. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was unsafe to drive. The contact was advised to take the vehicle to the dealer for assistance. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 164,000.

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the ABS module was on back order. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Car veers to the left or right intermittently while driving. On its own. Gear motor issue. Needs to be replaced. Very dangerous. My grandkids ride in this car.

Brakes became spongy and went to the floor. Vehicle could not stop short and was extremely dangerous to drive. Was at a high risk of slamming into the car in front of me and also could not stop before the line of a red light. Braking was delayed by more than 60%. The dealer confirmed the failure was the HCU of the ABS module. This is extremely similar to a recall on other Fords. 19S54 and 20S13

The contact owns a 2013 Ford Edge. The contact stated that the backup prevention camera occasionally went blank while attempting to reverse, and operated as designed occasionally. The message “Camera Unavailable” was displayed. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The contact called the local dealer and was referred to the Ford Recall center for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

Brakes were not functioning properly. Nearly got into an accident because of the increased stopping distance. I was driving on the highway pressed the brakes when a car cut in front of me. Brakes were hard to depress then pedal would go to the floor. Dealer service department indicated that there is a faulty brake booster. Found out that there was a recall / "Customer Satisfaction Program 13N02" on other 2013 Ford Edge vehicles. Called Ford Corporate and they indicated that my vehicle was not covered under this customer service program, even though it was built at the same facility during the same time that this customer service program was supposed to cover. I find it very concerning that Ford has not addressed this issue in a more widespread proactive manner. Clearly my vehicle has the same issue as others that were covered. Getting reimbursed for the cost of this would be nice, but my main concern is that this is a major safety issue that has not been addressed properly and people could get seriously hurt.

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was distorted or blue. The message "Rearview Camera Unavailable" was intermittently displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.

The brake booster is failing. When you press on the brake pedal you can hear air hissing