2013 FORD EDGE Complaints

The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds and attempting to decelerate or come to a complete stop, there was an abnormal sound while depressing the brake pedal. The brake warning light was illuminated. In addition, the contact stated that while in reverse, the rear-view camera displayed an upside-down image. The vehicle was taken to a local dealer where it was diagnosed and determined that the power booster brake hose needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact associated the failure with an unknown recall; however, the VIN was not under recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 100,000.

The car did not brake randomly back in may when I was picking my toddler up from school. I contacted Ford dealership and they said braking issues is a known issue with the edge but my vehicle has no recalls. I could pay almost $300 for a diagnostic fee but nothing would be covered because their was a recall for the brake booster but that was back in 2013-2014. So I went to brakes plus, first they replaced the master cylinder then they replaced the brake booster a week later. Here I am 3 months later and the same issue.The vehicle randomly did not brake AGAIN. Got the vehicle back to brakes plus to have the vehicle looked at again. They replaced the brake booster under warranty then reached out to Ford who let them know the brake booster and brake lines are a know defect with the vehicle and I can have my vehicle looked at by them but I would need to pay the fee and nothing would be covered . How is this a known issue and nothing is covered? Ford checked my Vin and no vehicle recall. I reached out to Ford corporate and they created a case number: Cxh-09196123-F6m4z3 I am pregnant and I feel this car is dangerous if this is a known issue.

Just purchased this used vehicle from Orange Auto Connection in [XXX] on XXX. Car was in perfect operating condition. 2 days later while driving with my 2 granddaughters I was approaching a stop sign at about 35-40 mph and as I started to push on the break pedal it became very soft and pushed all the way to the floor with no resistance. I thought the car wouldnt stop,. Thankfully it did without an accident . It has not returned to the normal breaking conditions. Today is XXX. I have to drive this car everyday as it is my only vehicle. I didn't buy an extended warranty from the dealer because I couldn't afford it. Why has this issue not become a safety recall. If I had known about this problem that has apparently been addressed years ago and had just expired in November 2025 prior to buying this car I wouldn't have purchased it. They are a lot of people including myself that live check to check and still struggle with every day necessities and potentially being faced with a heafty repair bill to fix a dangerous fault that manufacture knew about really causes sleepless nights and undo stress that they should not have to endure because they are afraid they will be hurt or hurt othera in an accident caused by a manufacture defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on the highway at 70 mph, the driver's side front halfshaft completely detached from the vehicle, causing an immediate loss of drive power and creating a severe crash hazard."

The backup camera will flip upside down or go completely blank or not work at all. I had my car in reverse and the camera didn’t come on and one time I flipped upside down and now it don’t work at all.

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 30 MPH, the brake pedal was inoperative. The contact stated that the vehicle drove for several yards, and the contact was unable to reach the parking brake. The vehicle was shifted into park(P) to attempt to stop the vehicle. The contact stated that the vehicle crashed into the shrubs in front of the window at an independent mechanic shop, causing the vehicle to come to a stop right before almost crashing into the shop window, which resulted in minor damage to the front bumper. No warning lights were illuminated. The air bags were not deployed. An independent mechanic diagnosed the vehicle and stated that the brake pads and rotors needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed and determined that the brake booster module needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The failure had occurred on several occasions. There were no injuries sustained. A Police report was not filed. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.

When I put my 2013 Ford edge in reverse the backup camera goes out for about 5 to 10 seconds or it just doesn’t work at all. And also I just paid $672 to have the drivers side door latch replaced because the recall had expired in November of 2025 the door ajar light would stay on and the dash would say place vehicle in park

The Gas Cap is defected the light always comes on and you have to pump gas a certain way.

Frequently, when the car is in reverse, the screen which shows the image from the backup camera goes blank while backing up. The screen typically stays blank for approximately 5 seconds and then comes back on. Sometimes I have to place the shifter in “park” and then return to “reverse” to get the screen to display the image. I have received a letter from Ford Motor Co. which describes the stated condition and offering to repair free of charge for vehicles that are not older than 15 years. However, the letter references only my 2015 Ford F150. I called the local dealer to see if my 2013 Edge is covered under the recall and the dealer stated it is not covered. Since my Edge is less than 15 years old I think Ford should have to cover all Ford vehicles which have the stated problem.

Back up camera displays upside down image when vehicle is placed in Reverse making it extremely difficult to determine images pertaining to the safe operation of my vehicle while performing backing up or checking for obstacles; i.e. pedestrians, pets, bicycles, nearby vehicles or other objects that can cause damage to my vehicle. My vehicle was purchased in 2025 and was informed that this has been a known issue by Ford but a recall has not been issued yet.