2013 FORD EDGE Complaints
View complaints related to 2013 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,340 complaints submitted for the 2013 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 FORD EDGE- Irvine, CA
My brakes are failing intermittently. I have been driving and pressed the brake pedal and it goes all the way to the floor but the car only gradually stops. Thankfully it has not caused an accident, yet. Once I am able to stop I pump the pedal to get things back to somewhat normal. But the pedal still feels spongy. I looked up a customer service program ford has (13N02) but my VIN isn’t under it. But my car does fit the assembly plant and dates of this known issue. I’m afraid I’m going to get in an accident over a known issue.
Source: NHTSA WEB SITE -
2013 FORD EDGE- North Bellmore, NY
Rear view (back up) camera works only on and off. The screen goes black and a warning to contact the dealer shows up. It is getting more and more frequent lately. I am having a very hard time in crowded parking lots. Now it has stopped completely.
Source: NHTSA WEB SITE -
2013 FORD EDGE- Ho-Ho-Kus, NJ
The contact owns a 2013 Ford Edge. The contact stated that while driving at 10 MPH, the vehicle stalled with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,014.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD EDGE- Edinboro, PA
The sun roof failed to close when it was wide open. I manually pushed it close most of the way, but could not get it to completely close. A google search has shown that other Ford Edges have had this problem. I have garbage bags taped around the opening to help prevent water getting in, but water still has gotten in which can cause damage.
Source: NHTSA WEB SITE -
2013 FORD EDGE- Saint Louis Park, MN
Brakes have to be pressed almost to the floor to engage. There is a warranty extension for many 2013 Ford Edges with production dates at the same plant for brake replacement and this VIN is not included. It is a significant safety concern.
Source: NHTSA WEB SITE -
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2013 FORD EDGE- Ringgold, GA
I reported this issue with my breaks the other day, however I noticed today 5/15 that my breaks would not engage after going down my hill in my neighborhood, my husband was driving and said he had to push the brakes to the floor to engage and get the car to stop, he almost didn’t get the vehicle to stop. This would have caused him to roll into oncoming traffic, with 2 kids in the car this is not acceptable. I have did research and noticed recalls but my car is not included on that however, my vehicle is having the same issues. I do plan on taking it to the repair shop and having someone look at it. This vehicle is not safe to drive
Source: NHTSA WEB SITE -
2013 FORD EDGE- Ringgold, GA
2013 ford edge, breaks locked up as I was approaching a downward hill. I felt the breaks tighten up and wouldn’t stop. This could have caused a significant accident if I needed to stop suddenly. There where no warning lights that came on.
Source: NHTSA WEB SITE -
2013 FORD EDGE- Ringgold, GA
While driving I came upon a red light. While sitting at the red light I noticed my car began to loose power and started shaking. My RPM dropped to almost 0. My car was loosing power while driving. No light has appeared on my dashboard, my gas tank said I had 98 miles till empty. I had two young kids in my vehicle. I anxiously started tapping the gas a little and made in into the nearest parking lot. This is unacceptable as I was in the middle of the road with children. I sat in my car with it on idle and nothing happened.
Source: NHTSA WEB SITE -
2013 FORD EDGE- Norfolk, VA
The dash keeps showing an error “Rear Door Ajar”. The door is closed and locked. However the interior lights will not go out because “a door is open”. This causes a safety issue when driving.
Source: NHTSA WEB SITE -
2013 FORD EDGE- DeLand, FL
2013 Ford Edge Limited Mileage approximately 69,000 Have had issues for several months (2024-2025) with an intermittent soft brake. As soon as I feel the soft or spongy brake I release & pump the brake pedal again & that seems to fix it. April 30, 2025 I stepped on the brake & did not get a good pedal. Pumped the brake again & did not get a good pedal (did this 3 times) then noticed it went real low & it felt like a sensation of maybe pedal feeling disengages or collapsing during failure. The soft brake pedal lasted for the approximately next 5 times I pumped the brake. I have found the 2013 Ford Edge has 465 NHTSA complaints for service brakes, averaging 56,907 miles, with many describing intermittent pedal issue similar to mine. No ABS or any warning lights are on. Checked for recall & don’t see one for this year even tho there have been 465 existing complaints. Have had the rear brake pads replaced. Master cylinder Front brake pads & rotors. Been bled numerous times Brake fluid level is good After researching this issue I have found that HCU/ABS Module issues are most frequently cited as the cause for these symptoms. This is a pricey repair (HCU) & I think that with all the complaints & the dangerous aspect to this it should be a recall that Ford should be responsible for.
Source: NHTSA WEB SITE