2017 FORD EDGE Complaints

THE DEALERSHIP NEVER NOTIFIED ME OF ANY RECALL - THEY ARE ALWAYS NEGLIGENT AND THIS WIIL BE THE LAST FORD I EVER PURCHASE/LEASE...

AFTER 37000 MILES MESSAGE STATED BATTERY WAS LOW. THEN LOST POWER STEERING. I STOPPED CAR AND IT HAD TO BE PUSHED OFF TO SIDE. ANOTHER CAR JUMPED ME AND CAR STARTED. STARTED DRIVING AND LOST POWER STEERING. CAR WAS JUMP STARTED AGAIN. DROVE SHORT DISTANCE. HAPPENED AGAIN UNTIL I GOT HOME. HELP.

THE TAIL LIGHT REFLECTOR HAS MAJOR CONDENSATION PROBLEMS. THIS PROBLEM IS CAUSING WATER TO SIT AND OVER TIME ALGAE HAS FORMED. THIS APPEARS TO BE A COMMON PROBLEM AMONG 2015-2018 FORD EDGE MODELS. THIS CAN BE A SAFETY ISSUE ONCE ALGAE HAS FORMED DUE TO THE LACK OF VISIBILITY OF REVERSE TAIL LIGHTS BEING SEEN.

WHILE DRIVING AN ALERT CAME ON THAT STATED THE STEERING ASSIST NEEDED SERVICE. I CONTINUED DRIVING AS I WAS IN A REMOTE AREA WITH NO FORD DEALERSHIP CLOSE BY. THE STEERING SEEMED A BIT "LOOSE" BUT THE VEHICLE WAS OPERABLE. I PARKED THE VEHICLE ONCE I ARRIVED AT MY DESTINATION WITH PLANS TO BRING IT TO MY DEALERSHIP WHEN I RETURNED FROM MY TRIP. I STARTED THE VEHICLE A FEW DAYS LATER AND THE DISPLAY SHOWED "STEERING LOSS STOP SAFELY", "SERVICE ADVANCETRAC" AND "HILL START ASSIST NOT AVAILABLE" THE VEHICLE COULD NOT BE STEERED AND HAD TO BE TOWED TO THE DEALERSHIP.

THE REAR GLASS PANEL IN THE PANORAMIC SUNROOF HAS SPIDER CRACKS THROUGHOUT. THE CAR IS NORMALLY PARKED IN A COVERED AREA. I HAD THE SUNROOF OPEN TWO WEEKS AGO AND THERE WERE NO CRACKS AT THAT TIME. THE CRACKS HAPPENED WITHIN THE LAST TWO WEEKS. THE CAR WAS STATIONARY WHEN THE PROBLEM WAS IDENTIFIED. THIS WAS NOT CAUSED BY ANY IMPACT. I BELIEVE IT IS AN INHERENT MANUFACTURER DEFECT. I CONTACTED THE DEALER WHO SAID THE REPAIR WILL CAUSE AT LEAST $1300 AND THAT IT IS NOT COVERED UNDER WARRANTY. THE CAR IS A 2017 FORD EDGE WITH 40K MILES AND HAS A 100K MILE FORD PREMIUM CARE WARRANTY.

CHECK ENGINE LIGHT ILLUMINATED. A WRENCH ALSO CAME ON. HAD IT PUT ON A DIAGNOSTIC MACHINE WITH A READ OUT OF "TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE OR STUCK OFF." MY CAR HAS APPROXIMATELY 67,000 MILES ON IT.

THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.

MY CHECK ENGINE LIGHT CAME ON AND WHEN WE ATTEMPTED TO REPAIR THE INJECTORS AS IT STATED WITH THE ERROR CODE, IT DIDN'T WORK, THEN I STARTED LOSING COOLANT AND WE TOOK THE CAR INTO FORD. FORD NOW TELLS ME THE MOTOR IS BAD AND I NEED TO HAVE IT REPLACED AND IT WILL COST $7600!

GLASS PANORAMIC MOON ROOF HAS SPIDER CRACKS THROUGHOUT. THIS WAS NOT CAUSED BY ANY IMPACT. THIS IS AN INHERENT MANUFACTURER DEFECT.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOUNTAIN FORD INC (100 SLOPE ST, BRYSON CITY, NC 28713, 828-488-6999) WHERE IT WAS DETERMINED THAT COOLANT WAS SEEPING INTO THE CYLINDER. DUE TO THE DEFECT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN A QUOTE OF $7,000 FOR THE COST OF LABOR AND REPAIRS BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.