2017 FORD EDGE Complaints

ON A HIGHWAY DRIVING 65 MPH AND VEHICLE SHUT OFF. DASHBOARD WAS DARK YET FLASHED 'TRANS NOT IN PARK'... ASSUMING I HIT THE START BUTTON BY ACCIDENT WHILE ADJUSTING MY VENT. I HAD TO CRUISE TO A COMPLETE STOP (ON A BUSY HIGHWAY WITH NO SHOULDER TO PULL OVER DURING RUSH HOUR) SINCE BRAKES DIDN'T EVEN WORK AND RESTARTED VEHICLE ONCE IT CAME TO A COMPLETE STOP AND I COULD HIT THE BREAK. I TESTED IT LATER ON THAT DAY AND WHILE DRIVING IN A SAFE PARKING LOT, I HIT THE START BUTTON AS I WAS DRIVING 20 MPH AND IT INDEED SHUT OFF. THERE IS AN OBVIOUS GLITCH WHERE THE START BUTTON DOES NOT DISENGAGE WHEN THE VEHICLE IS IN DRIVE AS IT SHOULD. MY EDGE HAD 5000 MILES ON IT AND I REPORTED IT TO MY FORD SALES PERSON- HE HAS YET TO GET BACK TO ME. HUGE SAFETY ISSUE FORD THAT MUST BE ADDRESSED.

THE WINDSHIELD CRACKED FROM A-PILLAR TO A-PILLAR POSSIBLY DUE TO MISSING SPOT WELDS IN THAT AREA. THERE ARE NO STONE CHIPS VISIBLE IN THE WINDOW AT ALL. THE WINDOW CRACKS WHILE DRIVING.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN). WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE CONTACT CALLED CROSSROADS FORD OF CARY AT 919-335-4612 (LOCATED AT 2333 WALNUT ST, CARY, NC 27518) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" I HAVE A SLIT ON MY PASSENGER SIDE AIRBAG.I JUST NOTICED IT ONE DAY GETTING IN MY CAR.I TOOK IT TO OXMOOR FORD SEVERAL TIMES,THEY TOOK PICTURES AND FINALLY CALLED ME BACK AFTER SEVERAL TIMES BEING THERE AND SAID THEY WERE NOT GOING TO FIX IT.

BRAKES SQUEAK UPON INITIAL DRIVE AND ENGINE HAS A RATTLING NOISE COMING FROM THE FRONT PASSENGER AREA DURING START UP.

10/13/2018 - AT 28,500 MILES. NOTICED JUST YESTERDAY WHEN OPENING PANORAMIC SUNROOF CURTAIN IN DRIVEWAY, WHAT LOOKED LIKE A LARGE PUDDLE OF WATER ON SUNROOF WHILE PARKED. WAS NOT THERE THE DAY BEFORE. CHECKED IT AND SURE ENOUGH, IT IS A LARGE CRACK ACROSS THE SUNROOF. EXTREMELY DISAPPOINTED TO FIND. WILL BE CONTACTING LOCAL AUTONATION DEALERSHIP TO DISCUSS REPAIR. IT HAD BETTER BE UNDER WARRANTY. I'VE ONLY OWNED THE VEHICLE FOR SIX MONTHS. THIS IS UNACCEPTABLE.

THE VEHICLE'S ENGINE HAS STALLED OVER A COUPLE OF DOZEN TIMES SINCE PURCHASING BRAND NEW A YEAR AGO. IT USUALLY STALLS A COUPLE OF SECONDS AFTER STARTING. TWO TIMES IT HAS STALLED WHILE DRIVING DOWN THE ROAD. THIS CAN POTENTIALLY BE VERY DANGEROUS. THE VEHICLE HAS BEEN TAKEN TO TWO DIFFERENT DEALERSHIPS FOR A COMBINED FOUR TIMES FOR THIS ISSUE. THEY CLAIM TO NOT BE ABLE TO DUPLICATE THE ISSUE SO NOTHING CAN BE FIXED. THE VEHICLE HAS STALLED 8 OR 9 TIMES IN THE PAST WEEK ALONE.

THE REAR LIFT GATE LATCH ON OUR VEHICLE IS UNSAFE. THERE IS NO METHOD OF UNLOCKING / UNLATCHING THE LIFT GATE IF THE DRIVER IS INSIDE THE VEHICLE. OUR OWNER'S MANUAL CHAPTER ON MANUALLY OPERATED LIFT GATE OPERATION, PAGE 68, STATES THAT THE VEHICLE SHOULD BE EQUIPPED WITH TWO METHODS OF UNLATCHING. THE FIRST, A BUTTON 'LOCATED IN THE TOP OF THE LIFT GATE PULL CUP HANDLE ' AND THE SECOND A BUTTON ON THE REMOTE CONTROL KEY FOB THAT WILL UNLATCH THE GATE BY 'PRESSING THE (2X) BUTTON TWICE WITHIN THREE SECONDS '. OUR VEHICLE WAS DELIVERED NEW WITH A KEY FOB THAT DOES NOT HAVE THE 2X BUTTON. THE RESULT IS THAT THE LIFT GATE CAN ONLY BE UNLATCHED FROM OUTSIDE THE VEHICLE. IN AN EMERGENCY OR IF SOMEONE WERE TRAPPED IN THE VEHICLE, THERE IS NO LIFT GATE RELEASE BUTTON INSIDE THE CAR OR ON THE REMOTE AS STATED IN THE MANUAL.

WHEN DONE FUELING, GAS PUMP NOZZLE WON'T COME OUT OF THE NEW EASY FILL FILLER PIPE AT TIMES. IT TAKES A LOT OF TWISTING AND TURNING TO GET THE NOZZLE OUT.

TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE REAR CARGO DOOR BECAME AJAR AND OPENED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS NO AUDIBLE OR VISUAL WARNING OF THE DOOR BEING AJAR. THE CONTACT STATED THAT THE DOOR STRUCK THE HEADER OF THE GARAGE DOOR ENTRY. THE VEHICLE WAS TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) TO BE DIAGNOSED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500. *TT