2015 FORD EDGE Complaints

MARCH 2022. 110,000 MILES REPAIR OF FLEX PLATE, PAID $5500 THEN WAS A RECALL IN OCTOBER 2022. HOWEVER THE DEALER, HERITAGE FORD IN MODESTO CALIFORNIA, REPLACED THE ECO BOOST 2.0 ENGINE BLOCK WITH A KNOWN DEFECTIVE BLOCK. PREVIOUS TSB'S 19-2208, 19-2346 IN REGARDS TO COOLANT INTRUSION. DEALER FAILED TO INSTALL CORRECTED OR UPDATED BLOCK. MOREOVER, IT'S WELL KNOWN THAT THE ECO BOOST 2.0 ENGINE BLOCK WAS DEFECTIVE DUE TO POOR DESIGN. FORD HAS DECLINED TO HONOR THIS MISTAKE, CASE [XXX].OVER 3 PLUS YEARS FORD HAS KNOWN THAT HIS 2.0 ECO BOOST ENGINE BLOCK IS DEFECTIVE AND ONLY ISSUES TSB'S. THIS SHOULD BE. A RECALL DUE TO POSSIBLE ENGINE FAILURE UPON DRIVING WHICH COULD CAUSE AN ACCIDENT OR FIRE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine misfired, and smoke was coming from the exhaust. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 82,959.

Ford edge as far as I’m aware, have many complaints with a cracked rear taillight which builds up with water and condensation. My 2015 Ford Edge SEL has had this problem. I was told by an auto body repair shop many customers encounter this problem, it is a manufacturer defect and ford won’t hold responsibility and announce this as a recall.

The contact owns a 2015 Ford Edge. The contact stated that upon filling the gas tank and attempting to start the vehicle, the vehicle initially failed to start as intended. After finally starting the vehicle, the contact briefly heard an abnormal sound emanating from the rear of the vehicle, but the vehicle returned to normal functionality, with the failure later becoming a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 76,000.

Car has ~119k miles on it. Driven ~ 100 miles daily (predominantly highway). Flywheel made noise and broke within 2 days last week.

2 fly wheels have been changed with ford parts within the last 2.5 years. There is a leak coming from the lower part of the engine through the weep hole. Rear main seal was changed and now it leaks more. We cannot locate source of leak. Crank shaft "walk" is suspected. We are in the process or ordering a brand new engine to replace the existing one that has 157K miles on it.

The contact owns a 2015 Ford Edge. The contact stated that while driving at 2 MPH, the vehicle went into LIMP Mode. The wrench symbol was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the throttle body. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline, but no assistance was provided. The contact stated that the failure was related to Customer Satisfaction Program: 13N03. The failure mileage was approximately 113,000.

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated, and the message that the engine was overheating was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle, and smoke came from the exhaust pipe. Upon inspection, the contact discovered that the coolant reservoir was empty. The vehicle was towed to the residence. The contact stated that the failure was caused by coolant intrusion into the engine; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 129,000.

The contact owns a 2015 Ford Edge The contact stated that when the vehicle was started, the defroster was activated, however, the defroster did not defrost and was inoperable. The contact's visibility was impaired, and the contact was unable to drive the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failed HVAC housing and HVAC housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 125,000.

My radiator fan will randomly turn on after my car is off and then won’t shut off until my battery is dead.