2015 FORD EDGE Complaints

*Rear window shattered. Yes for inspection if done in next couple days before repair. *Loud bang was startling. Thought someone hit me. *No *Not yet *No

I recently learned that there is a coolant leak in my engine in cylinder 2 which has now blown a gasket and causing the engine to fail. I was told the entire engine needs to be replaced. After doing research i learned ford release a service bulletin to address this issue but they do not accept liability for this defect. A quick google search will show many many ford customers are affected by this issue and ford needs to address the concerns and issue a recall and offer to replace the engine.

The brake fluid is leaking rapidly. The brakes will work fine and them 30 minutes late, upon restarting the vehicle, the brakes are extremely spongey and it takes a very, very long time to brake at all. Because it occurs suddenly and without warning and no warning lights display on the dash to anticipate the issue, pedestrians are most at risk, in Ashton to putting myself and other drivers and property owners at risk of being struck.

The contact owns a 2015 Ford Edge. The contact stated that on several occasions when the vehicle was started, the radio control panel became inoperable, and the defroster failed to operate as needed. The air bag warning light was illuminated. The vehicle was taken to a dealer where the front interface control module was replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Edge. The contact stated after refueling the vehicle, she attempted to start the vehicle, but the vehicle failed to restart. The contact stated that she was able to restart the vehicle after several attempts. The check engine warning light was illuminated. Additionally, the contact stated that the check engine warning light consistently illuminated while starting the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine was misfiring. The independent mechanic performed an unknown spark plugs repair; however, the failure persisted, and the contact was referred to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be rebuilt or replaced. The dealer replaced the long block, turbo assembly, the oil, and the oil filter and the damaged Evap line. The dealer also performed misfire monitoring, cleared the diagnostic codes, added coolant to the vehicle, and performed other unknown repairs. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

The contact owns a 2015 Ford Edge. The contact stated while driving 30 MPH, the message "Engine Coolant Over temperature" was displayed. The contact pulled to the side of the road and opened the hood. Upon inspecting the coolant level, the contact noticed that there was no coolant in the vehicle. The contact stated that she added coolant to the coolant reservoir; however, the coolant leaked. The vehicle was towed to an independent mechanic, where it was diagnosed that the head gasket had blown up and that the engine needed to be replaced. The mechanic related the failure to Ford TSB Number: 22-2229. The dealer was notified of the failure and provided an estimated fee for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.

Another car ran a red light and I unfortunately tboned them with the front of my vehicle causing my car to be totaled. Because my airbags did not go off I was thrown into the window causing a head injury and an ambulance ride to the hospital. I have yet to have it be inspected to see if there were airbags or if there was a faulty issue with them. Police stated to me that they could not believe the airbags did not go off from the crash. The vehicle has been inspected by insurance for auto damage but not an in depth look to see if there was an issue with the airbags. There were no warning lamps or messages about the airbags.

Moonroof stuck open. Motor will not work. Cannot close moonroof or shade. I had to use a tarp to cover the hole in the roof until I could get it to the dealer to close the roof. They charged me $114.40 plus tax. They advised I not try to open it again because it may never close. Sea Breeze Ford mechanic told me the repair would be between $2K and $7K. This is outrageous. My personal mechanic said I should contact Ford directly for a resolution. I did and they said there is nothing they can do since there is no recall at the moment. I am now contacting your department for help.

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was taken to the dealer for the water pump replacement. While the vehicle was being serviced, the dealer noticed that the oil pan had melted. The dealer informed the contact that the engine oil pan needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,290.

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, the contact heard an abnormal sound and the vehicle hesitated while accelerating with the accelerator pedal depressed. The check engine warning light illuminated and flashed on and off. The vehicle was taken to be diagnosed. The contact was notified of a coolant leak. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 84,000.