2013 FORD EDGE Complaints

View complaints related to 2013 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,340 complaints submitted for the 2013 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD EDGE
    - Fairchance , PA

    I have a 2013 ford edge. When I press on the brake sometimes it goes down smoothly and I hear a hissing noise and then the next time I brake it is stiff, hard as a rock and I can barely get the vehicle to stop. This is dangerous! A major safety issue but for some unknown reason my 2013 is not showing a recall. I heard that the brake boosters could be the problem. Also my check engine light came on when the stiff brake started happening. I just bout the suv 2 weeks ago. Ford will not help me as no recall is issued.

    Source: NHTSA WEB SITE
  • 2013 FORD EDGE
    - Boynton Beach, FL

    I was driving home on the freeway from work and there was an accident where traffic had to slow down. As I slowed down by placing my foot on the brakes the tires skid and the ABS light came on as well as the Brake Service light and Service Advance Trac came on. The brakes locked and I avoided an accident by 2 inches. This is hazardous and dangerous.

    Source: NHTSA WEB SITE
  • 2013 FORD EDGE
    - Indianapolis , IN

    vehicle has stiff pedal all the way floor and abs kick in lower side of pedal only applyied brake to slow down how ever vehicle yang to left because it was braking un evenly faliure to abs kick in, vehicle felt no brake at all. abs causing only to presure left not, some times you have pedal sundenly pedal is out, i do know they have extented warranty for the brake, it is rediculas to loos pedal by rondamly driving, ford should warrantied alll ford edge brake problems, this is not acceptable causeing internal mechanical failer. they must recall and walk away from this article. it horrible when you guy not responded for recall, since they have brake problems

    Source: NHTSA WEB SITE
  • 2013 FORD EDGE
    - Gulf Shores, AL

    The contact owns a 2013 Ford Edge. The contact stated while driving approximately 45 MPH, the ABS, service brake, and traction control warning lights illuminated. The contact stated that the brake fluid had been replaced weeks prior by an independent mechanic. The vehicle was taken to a local dealer where it was diagnosed that the ABS module needed to be replaced. The contact related the failure to NHTSA Campaign Number: 16V733000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the VIN was not available, and Customer Satisfaction Program: 13N02. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 119,190.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD EDGE
    - Roscoe, PA

    The contact owns a 2013 Ford Edge. The contact stated that while attempting to reverse, the back-over prevention camera failed to operate as needed. The contact stated that she had a brain tumor, and it was difficult to use the side-view mirrors while reversing. The vehicle was taken to a dealer and the contact was informed that she would have to pay for a diagnostic test. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed with shifting mechanism failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unavailable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD EDGE
    - Jackson, MO

    The contact owns a 2013 Ford Edge. The contact stated that while his wife was driving at approximately 45MPH, the brake pedal was depressed and would not return to the original position. The brake pedal felt abnormally loose, and the vehicle was hesitating while slowing the vehicle. The contact stated that the driver temporarily lost control of the vehicle. No warning lights were illuminated. The contact stated that his wife was eventually able to regain control of the vehicle and slow down in a parking lot. The vehicle was taken to an independent mechanic, but the diagnostic result was not provided. In addition, the contact was advised by the independent mechanic that the parts for the repairs were not available by the local dealer. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact referenced Ford Campaign Number: 23S12 and 13N01 as a possible cause for the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD EDGE
    - College Station, TX

    The contact owns a 2013 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake pedal became stiff, and the vehicle failed to slow down as intended. The vehicle was taken to a dealer where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle was not repaired. The contact associated the failure with Customer Satisfaction Program: 13N2. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD EDGE
    - Mount Juliet, TN

    I took my vehicle to Ford for the brake booster that was issued by Ford. Nothing worked. My brakes would literally go soft and almost to the floor while stopping. It was extremely dangerous and scary. I saw a 2016 recall that replaced the ABS module but my car apparently wasn’t tagged to it. Finally had to foot the $1500 bill to have the ABS module replaced which seemed to have fixed the issue. Thousands have complained of this same issue so I’m not sure why a recent recall hadn’t been issued by Ford.

    Source: NHTSA WEB SITE
  • 2013 FORD EDGE
    - North Bellmore, NY

    The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to an independent mechanic where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The contact was made aware of Customer Satisfaction Program: 13N02. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD EDGE
    - Belle Mead, NJ

    The contact owns a 2013 Ford Edge. The contact stated while driving and approaching a stop light, the brake pedal was depressed but the vehicle was slow to respond. The contact applied additional pressure to the brake pedal to stop the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was a slice in the vacuum pump and that the brake booster needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to TSB: 13N02. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE