2015 FORD EDGE Complaints

The motor is leaking coolant into the cylinders. This affects engine performance and drivability. Coolant has to be added every day. This is a known issue with this motor in other ford vehicles but my vehicle is not included but exhibits the same issues as the other vehicles.

Our vehicle was making very loud noises and the cooling fan kept running. We took the car to the Ford Dealership as it has some recalls that needed to be fixed and we needed some general maintenance performed. The dealer let us know that the water pump had a crack and needed to be repaired immediately. I looked online and it appears that this is a known issues with Ford vehicles. This was a very costly repair because they had to take out the engine to be able to reach the water pump. We were advised that if this was not repaired the leak could reach the engine and cause total failure. This amounted to $3166.71 for labor and parts. https://topclassactions.com/lawsuit-settlements/lawsuit-news/ford-class-action-lawsuit-and-settlement-news/ford-class-action-alleges-vehicles-contain-defective-water-pumps/

I own a 2015 sport edge that got serviced from the dealership at the beginning of the year 2023 for a rattling noice, loss of power, and a shut off problem while been operated on the highway. Expenses where paid out of pocket twice for the same reasons but now in July 2023 I received a recall letter 22N12 about this problem and after getting another diagnosis from the dealership I've been advised that a new engine is needed and that ford will not cover any expenses even after the recall 22N12 stating that the problems I'm having with my car are the same diagnosis the dealership gave me months ago but now this recall for some reason is not available even thou is was a manufacturer issue. Thanks but this issue put my family at risk multiple times while operating the vehicle after a recall was created and never fixed by ford.

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, an overheat message was displayed. The contact pulled over to the side of the road. Upon inspection, the contact noticed that the coolant reservoir was empty. The contact added more coolant and restarted the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000.

The contact owns a 2015 Ford Edge. The contact stated while driving at highway speeds, the engine temperature gauge indicated that the engine was overheating with the check engine warning light illuminated. After adding coolant there was white smoke coming from the exhaust tips. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into cylinder #1. The contact was informed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 114,000.

The contact owns a 2015 Ford Edge. The contact stated that when she started the vehicle, she heard an abnormal sound and the check engine light illuminated. The contact was able to drive the vehicle. The vehicle was taken to the dealer and diagnosed with coolant intrusion into the cylinders. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,157.

The contact owns a 2015 Ford Edge. The contact stated that an excessive amount of coolant was leaking from the engine. The vehicle was taken to an independent mechanic where the mechanic discovered a white, milky residue on the oil cap. A code reader was used which determined that coolant had leaked into cylinder #3. The contact was informed that the head gasket needed to be replaced. The mechanic notified the dealer and was informed that there were no recalls on the vehicle. The contact called the dealer who claimed to have no knowledge or record of a conversation about the vehicle. The manufacturer was then notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000.

I received a Customer Satisfaction Program Notice in June 2023 #22N12 regarding the flex plate, transmission fluid pump and torque converter but the 100% coverage ended on 2/28/23. I was told by Ford on 7/3/23 that I should have received the notification in September 2022 but I did not. The representative told me that others have reported same problem in the last week or so. The Complaint number given to me by Ford is CAS43676484. I also submitted another complaint with nhtsa.gov number 11530072. I am unable to pay for this repair due to being on SS Disability since 2017 and also becoming a widow on 2/12/22. Please contact me with any available assistance with these issues which I was not properly notified of and am suffering hardship due to problems known by Ford with my vehicle I purchased in good faith.

My car overheated due to a problem with the ECOBOOST engine known by Ford where coolant leaked into the 4th cylinder of my engine. My mechanic used a product called Blue Devil which somewhat improved the leak but has recommended that my engine be replaced however I do not have the resources due to my disability which I am drawing disability benefits from Social Security since 2017 and also being widowed in February 2022.

My brake lights are not turning off. Upon inspection of the brake light switch attached to the pedal, I saw a plastic part (washer) that had broken in half. I believe it is the same issue that affected other 2014-15 Ford models. (https://www.freep.com/story/money/cars/ford/2022/01/19/ford-recall-brakes-fusion-lincoln-mkz/6580413001/)