2015 FORD EDGE Complaints

The contact owns a 2015 Ford Edge. The contact while driving 30 MPH and making a left turn, the steering wheel was resistant, and there was an abnormal rattling sound coming from the front end of the vehicle. There was no warning light illuminated. Additionally, the contact stated that the vehicle made an abnormally loud rattling sound while depressing the accelerator pedal and the rattling sound increased as the speed increased. The vehicle was taken to the dealer, where the contact was informed that the VIN was included in Ford Campaign Number: 22N12, which might be related to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22N12 because the campaign had expired. The contact stated that she had not received a notice for the manufacturer’s campaign. The failure mileage was approximately 142,661.

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, she smelled a burning odor inside the cabin of the vehicle. After pulling over to visually inspect the engine compartment, she observed black smoke coming from the engine. Upon restarting the vehicle and shifting into drive, the contact stated that the transmission failed to shift out of neutral, and the vehicle rolled backward before going into the intended gear. The vehicle was taken to the dealer, who determined that the oil pan needed to be resealed and the gaskets needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 90,000.

Steering Assist and Stabitrac keeps going out, vehicle is difficult to turn and doesn’t brake well in wet conditions

The Panoramic Vista Glass Sunroof on my 2015 Ford Edge shows many cracks along the front edge of the glass for no apparent reasons. This was discovered recently on a calm cloudy day. I've attached some pictures at different angles. This roof has the potential to explode if going on a high speed. I'm surprise to discovered that their is no recall issue for this model, but on other Ford Models with Panoramic Glass Sunroof. Please investigate and add this Make/Model to Ford Panoramic Vista Glass Sunfoof Recall List. No vehicle should have a roof top crack for no apparent reason. I'm afraid to even open the soft divider separating the car riders from the glass sunroof.

The contact owns a 2015 Ford Edge. The contact received notifications of the NHTSA Campaign Number: 22V413000 (Power Train) and 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was consuming an abnormal amount of coolant. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that there was coolant leaking into the engine. Additionally, one cylinder needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was instructed to call the NHTSA Hotline for assistance. The failure mileage was approximately 94,880.

Cracked Flexplate, that keeps happening. Replaced in Sept 2020, before the bulletin from Ford was sent to owners. So the replacement was the same faulty flexplute as stated in the bulletin. Soon March of 2023, when the flexplate cracked again, of course I was denied any assist, because I was out of the warranty by 3 weeks! As well, as out of mileage for a 50% assist.

The oil pan is made of plastic and is known to warp and leak. I have had 3 oil pans on the car since I purchased it February 2018. This poses a risk because oil is spilled onto the ground creating an environmental and slip hazard. The issue has been verified by two different Ford dealers in my area. They both have replaced the oil pan for me and stated that it would probably leak again. Since the last replacement, it has began leaking and I have not bothers to pay for it again because I have been hoping that it would become a recall. It is a known issue among the online forums surrounding this car. No warning lights indicated unless the oil level gets too low.

While driving at highway speeds, the transmission will make a loud bang and it feels like you ran over an object on the road. The vehicle momentarily (up to 5 seconds) looses all acceleration. This has happened many times, but most concerning is when this happens while entering onto the highway and merging into traffic or passing on a 2 lane road within a passing zone and power is lost and there are oncoming vehicles. This has been reported to the local Ford dealership numerous times, but the same response is received each time, "unable to duplicate transmission problem). The first time this occurred was 02/26/2021 and has continued (25 incidence I have documented) to the most recent time 05/25/23.

The contact owns a 2015 Ford Edge. The contact stated that upon starting the vehicle or while the vehicle was idling, the engine started to sputter, and the check engine warning light illuminated. The contact stated that while driving at undisclosed speeds, there was a misfire in the engine. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #3 and #4 were misfiring and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred the following day with the check engine warning light illuminated. The vehicle was then taken back to the independent mechanic where a borescope test was performed, and it was diagnosed and determined that the reservoir was consuming an excessive amount of coolant. Additionally, there was a crack in the engine and that the engine needed to be replaced. The dealer and the manufacturer were notified of the failure and the contact was informed that the vehicle was out of warranty and no further assistance was provided. The failure mileage was approximately 74,000.