2015 FORD EDGE Complaints

The contact’s son-in-law owned a 2015 Ford Edge. The contact stated that after she placed the vehicle in park while on an incline, she exited the vehicle however, the vehicle rolled down the hill. As a result, another vehicle crashed into the vehicle. No injuries were sustained. No medical attention was required. A police report was filed. Additionally, the contact stated that upon inspection by law enforcement, the vehicle remained shifted in park (p) The vehicle was towed to a tow lot and deemed a total lost by the insurance company. The contact stated that upon research she noticed that the vehicles Y/M/M had a recall for the NHTSA Campaign Number 22V413000 (Power Train). The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

At interstate highway speed and without warning, front panel of panoramic sunroof (Vista Roof) shattered, throwing shards of glass upward, rearward, and down into the sunshade. The closed cloth constructed sunshade was the only thing that prevented a barrage of glass fragments from injuring passengers in our vehicle, as the pieces remaining on the top of the sunshade were numerous. There was no warning for this, nor environmental cause that we could see. Incident happened on a rural stretch of highway, so other cars were not impacted. In a more densely traveled area and if the sunshade were open, this could have caused injury. Vehicle is being repaired by a dealer-group-affiliated body shop. Two of the manufacturer's dealerships were consulted and denied this being experienced before. They indicated this was not a repair covered by warranty or extended service contract and referred us to glass or body repair shops for advice and repair. The contact stated the driver of the vehicle suffered eye irritation for approximately two weeks following the incident before consulting a physician. Physician referred patient to an eye specialist who examined the eye and removed what was described as a clear piece of debris.

Water pump has died. Seems like a frequent issue with this engine as per research and seeing many class action lawsuits

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer that the vehicle was taken to had not completed the recall repair. The contact stated while his wife was driving approximately 35 MPH and decelerating to make a left turn, the brake pedal was depressed to the floorboard. The contact's wife stopped the turn and did not make the turn. The contact's wife coasted for nearly 1/2 mile before she was able to stop the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front brake lines needed to be replaced. The contact stated that he had the vehicle in for the recall repair of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and the second dealer informed the contact that the brake lines had not been replaced. The vehicle had not yet been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 147,000. Parts distribution disconnect.

I called KILLEEN -FORD Servlce department and spoke to a lady to make an appointment for my recall but I was told I don't have an active recall for this vehicle. I called FORD HQ Customer Relationship right away and verified the recall and it is still ACTIVE RECALL. I was unable to make an appt for the recall. Now my questions are; How can I trust Ford in city of Killeen that they fixed previous RECALL ? How do I know that they will fix this current recall? Putting others life in danger no have excuse! I will keep a copy of this message for legal complain Thank you very much [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Ford Edge. The contact stated while driving approximately 43 MPH, the sunroof exploded without impact. The contact pulled over and observed that the sunroof had shattered. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The windshield was not replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 116,004.

The car's ENTIRE ENGINE needed to be replaced due to coolant intrusion in cylinder three - at a cost of $7,000 - through no fault of mine. The car had had absolutely no problems up until this time, and the prescribed regular maintenance was preformed religiously. When "Googling" Ford Edge coolant intrusion, I found that numerous Ford owners with 4-cylinder turbo engines have had to have their entire engines replaced due to this apparently well-know problem. Some with less than 50k miles. I was also told by the dealership service department, that the engines have not been redesigned, so that this new $7k engine, may well develop the same problem! I am forced to pay the $7,000 repair bill, otherwise it would have no trade-in or sale value, and would just be a very large lawn ornament. This is an insanely expensive repair bill for owners, for a design flaw that apparently Ford knows well about. Please help! Thank you.

all lug nuts have swollen and do not allow me to change my own tires. I was left on the side of the road for FOUR hours because the tire changing items ford placed in my vehicle would not work on the swollen lug nuts. I had the vehicle towed to a tire shop and had to pay to replace all 20 lug nuts.

Engine check has been on for the last month. Prior to that the light was on with an error code P1450 stating I need to replace the Evan vap canister, which was done yet the light after only a day came back on. Now the engine check light is stating P0456 and anytime I go to fill up the car turns off and needs to be jump started.

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, he heard a loud abnormal sound while attempting to open the rear sunroof. The contact then stated that the sunroof failed to open and became stuck. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the sunroof needed to be lubricated. The vehicle was repaired; however, the contact then stated that he noticed that the rear sunroof glass was cracked. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The consumer stated repairs were made on the vehicle.