2013 FORD EDGE Complaints

View complaints related to 2013 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,340 complaints submitted for the 2013 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 FORD EDGE
    - Durham, NC

    Break booster with leak noted requiring replacement. Turbo boost needing replacement. After turbo boost replacement, began having a shudder during acceleration between 40-48 mph. Now needing torque converter replaced.

    Source: NHTSA WEB SITE
  • 2013 FORD EDGE
    - Whitney, TX

    The brake pedal goes all the way to the floor without stopping the car. It makes a hissing sound. I have almost had three collisions because of it. The Ford service center told me it's three months outside of the manufacture date range for a warrantied service of the brake booster on select Ford Edge models manufactured at their Oakridge plant between May 3, 2010 and March 28, 2013. (13N02) My car was manufactured at that plant on June 24, 2013. The warranty extends replacement of the booster pump on cars for 10 additional years up to 150,000 miles. My car's warranty start date is April 21, 2014 and it has less than 100,000 miles. That means it is with in the warranty parameters, except for the date of manufacture. I have opened a case with Ford customer service, but they are telling me that the repair of the brake booster cannot be covered under their warranty extension.

    Source: NHTSA WEB SITE
  • 2013 FORD EDGE
    - Chicopee, MA

    My brake booster failed while driving and lost control. Recall had been issued for for 2013 edge for this problem based on VIN. Mine was not included yet it failed in my low mileage garaged car. Nearly impossible to contact Ford for resolution. If the failure happened on my car it should be covered under Terms of Recall.

    Source: NHTSA WEB SITE
  • 2013 FORD EDGE
    - Cresskill, NJ

    The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was soft and required an abnormal amount of effort to bring the vehicle to a complete stop. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS hydraulic control unit. The contact was informed that the ABS hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD EDGE
    - Mt. Juliet , TN

    On at least two occasions, I’ve experienced my brake pedal going all the way to the floor when trying to stop. I’ve had my brakes inspected by two different dealers and both have confirmed that the brakes are in good condition with no repair needs. The brake pedal will slowly continue to the floorboard and then I have to almost pump them to resume the stopping mechanism. Thankfully, it’s only happened twice and neither incident caused an accident or injury. After reviewing these noted incidents, I see that I’m not the only Edge driver who has experienced this issue that needs review by Ford.

    Source: NHTSA WEB SITE
  • 2013 FORD EDGE
    - Dallas, TX

    The contact owns a 2013 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed to the floor to bring the vehicle to a complete stop. The vehicle was taken to a dealer where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to the same dealer where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 141,439.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD EDGE
    - WATERFORD TOWNSHIP, MI

    After filling up the vehicle to the "first click" at the gas station and driving home, noticed strong fuel odor in garage. Next trip noticed a puddle of fuel under the fuel tank and dripping fuel from vehicle. Issue goes away after driving about 75 miles. Next fill up, purposely kept fuel level no higher than about 3/4 tank do not currently have the issue. Am not filling the vehicle to full any longer. No check engine light indicated, even after driving over 300 miles.

    Source: NHTSA WEB SITE
  • 2013 FORD EDGE
    - Abingdon, VA

    The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the vehicle suddenly lost motive power and failed to accelerate or move forward. After turning off and restarting the vehicle, the vehicle operated normally. The contact stated that during the failure, the message "Power Train Malfunction" was displayed. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 FORD EDGE
    - Fowler, CA

    I purchased my Ford from a used car lot and only 3 months later without any alerts my brake pedal goes to the floor. It makes a hissing sound like air being released. My brakes and fluid are fine? Why are their recalls on my same year vehicle, but not mine. I understand replacing brake booster, master cylinder will NOT help. Now I am broke from purchasing my Ford, I can't afford to dump more money into a vehicle that can't be fixed. You need to recall the entire car! Now my dash lights go crazy, even ABS once? This car is a freaking lemon and someone is going to get hurt. Then Ford will responsible for their manufactory error?

    Source: NHTSA WEB SITE
  • 2013 FORD EDGE
    - HYRUM, UT

    2013 Ford Edge. My dad's Ford Edge started having brake issues with the pedal going to the floor and the car not stopping. We replaced the master cylinder, and ABS Control Module with dealer parts and the issue continued. We then replaced the brake booster. Same issues are still there. We've even hooked up our $4,000 scanner to do the brake bleeding process. The brakes have been bleed well over 20 times now. We've spent over a mouth trying to fix this issue. My husband is a ASC Certified Master Tech and has been working on cars for well over 25 years. We're at a loss with this issue. Ford needs to do a recall, there are numerous reports on line of this issue happening to other Ford edge owners. It is Unsafe to have these vehicles on the road when the brakes are not working properly.

    Source: NHTSA WEB SITE