2013 FORD EDGE Complaints

The contact owns a 2013 Ford Edge. The contact stated while driving 30-35 MPH and depressing the brake pedal, the brake pedal was hissing. The contact stated that she applied more pressure to the brake pedal to stop the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 114,650. The contact stated the brake booster has failed and is now having the engine to stall.

The contact owns a 2013 Ford Edge. The contact stated that while stopped at a traffic light, there was an abnormal hissing sound coming from the vehicle. The contact stated that the brake pedal was depressed and went to the floorboard. The contact released the brake pedal, and the power brake functionality would return. The contact stated that the brake failure had become a recurring failure. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 13N02 - Extended Warranty Brake Booster (Service Brakes, Hydraulic). The contact stated that the vehicle was no longer under warranty coverage. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.

The contact owns a 2013 Ford Edge. The contact stated that while the vehicle was at an independent mechanic for an oil change, the contact was informed that the Power Transfer Unit (PTU) was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 74,000.

Window switch on driver’s door quit working. Switch for rear passenger windows also not working. Front passenger window switch works. Possible cause is faulty wiring harness in the door (only one blue wire comes loose from the plug, causing the driver’s window switch to go dead.)

* Brake booster failure. * Ford posted a letter dated 1/9/14; it’s a Customer Satisfaction Program (CSP) 13N02 for “certain” 2010-2013 Edge and MKX vehicles; an extended warranty coverage for brake boosters. * Vehicles covered; “certain” vehicles built at the Oakville Assembly Plant from 5/3/10-3/28/13. * The program extends the coverage of the brake booster to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first; it is a one time repair program. * Reason for additional coverage; brake booster may develop a small tear in the diaphragm; if this happens there is a “hissing” noise when the brake pedal is depressed and there is also a “spongy” pedal feel. * Service action; dealers will replace the brake booster at no charge. Details about my 2013 Edge: * It was built in Nov 2013 at the Louisville Assembly Plant. * I purchased it in April 2014; a little over 9 years ago. * It has almost 77,200 miles. * My brake booster has a “hissing” noise and a “spongy” pedal. Why does this CSP extended warranty only cover vehicles built at the Oakville Plant and not other plants? I “assume” my Edge has the same brake booster in it as the ones built in Oakville. That’s the only reason mine is not covered. Ford obviously knows they had problems with these brake boosters but only provided the extended warranty to vehicles built at the Oakville Plant. Why? I think it should cover ALL brake boosters from the manufacturer who made the ones for Oakville regardless of where the vehicle was built. What difference does it make where a vehicle was built if it has a defective brake booster? Please review and assess the situation and advise at your earliest convenience. Thank you. Ernest Franklin (Frank) Burdette Jr. 2061 Wilkerson Road Ringgold, VA 24586 [email protected] 434-489-6045

My daughter was driving the car and the vehicle stalled out. A warning light for low oil pressure came on however the oil was change 1 week ago. This is very dangerous because she was on a very busy highway. Also when putting gas in the car it sometimes will not start.

I am having problems once again with my brake booster...I had to have it replaced twice so far in the last 2 years. And now i suddenly have to push much harder on my brakes to stop my car & therefore have it repaired or replaced, yet again.

While driving on 2 lane highway coming to a Stop sign, brake pedal depressed all the way to the floor without fully stopping vehicle. There was a hissing sound when depressing the pedal. Had to implement the emergency parking brake in order to stop completely. There were no warning lights and this has not happened before. I drove it home with hazard lights on and at every stop I pumped the brakes, heard the hissing sound but pedal goes to floor. When got home I checked brake fluid reservoir, it was full. I do not see any fluid leaks on driveway. I checked a Ford forum and see many incidents like this described, too many. Apparently this is a known issue by Ford and there is a TSB 13N02 (brake booster). This could have been a horrible incident if there had been other cars in the intersection.

I have a 2013 ford edge and I was driving at 40=45 mph and when I came up to a light the brake peddle went to the floor and was very hard to stop. The result was me having to leave the road to the right to avoid a collision. I took it to ford who stated it needed a brake booster and said my vehicle doesn't qualify for an extended warranty on the booster. Car had 88k miles at time of incident.prior to the incident no lights or signs. After this I hear a loud hissing noise from under dash.

Door ajar switch won't work on passenger door to turn off the interior lights and leaves door ajar warning in dash on when driving....runs down battery...has been happening since May 2023