2015 FORD EDGE Complaints

The contact owned a 2015 Ford Edge. The contact stated that upon parking the vehicle in the driveway and taking groceries inside her residence, his wife heard an abnormal clicking sound coming from the vehicle and the vehicle started rolling down the driveway onto the street independently. The contact stated that the vehicle crashed into the neighbor's vehicle that was parked in the driveway across the street, pushing the neighbor's vehicle into the garage where his neighbor was located. The contact's neighbor sustained back injuries and sought medical assistance. A police report was filed. The contact's vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified and informed the contact that there was no open recall and it was not a known failure. The contact became aware of NHTSA Campaign Number: 22V413000 (Power Train), which he associated to the failure. The failure mileage was approximately 60,000. The VIN was not available.

The contact owns a 2015 Ford Edge. The contact stated while parked in his driveway, the vehicle rolled backward into the neighbor's yard across the street. No one was injured. There were no warning lights illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

The contact owns a 2015 Ford Edge. The vehicle was previously serviced at the dealer under an unknown NHTSA Campaign Number for the Automatic Emergency Braking (AEB) system; however, the failure recurred. The contact stated while driving 60 MPH, the AEB engaged message was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 43,713. THE CONSUMER STATED THE DEALERSHIP WOULD NOT HONOR THE RECALL. THE DEALERSHIP REQUESTED PAYMENT TO REPAIR THE FAILURE. THE CONSUMER REFERENCED RECALL 20S42/20V-469.

The contact owns a 2015 Ford Edge. The contact stated while driving 25 MPH, he heard a loud rattling noise coming from the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine flex plate was fractured and needed to be replaced. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA. The failure mileage was 108,000.

The contact owns a 2015 Ford Edge. The contact stated while driving at approximately 40 MPH, the check engine warning light illuminated and started flashing. The contact stated that as she slowed for a traffic light the vehicle started to idle rough and the vehicle started to shake. The contact stated that when she came to a stop the vehicle would not move forward when she took her foot off of the brake pedal and depressed the accelerator pedal. The contact drove the vehicle to her residence. The vehicle was towed to a dealer where it was diagnosed that coolant had intruded into cylinder #1 and #3. The mechanic determined that several engine parts needed to be replaced. The contact did not remember which parts needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

The rear liftgate closes unexpectedly. If gives a warning sound which you can hear if you're not in a noisy area and then closes. I've been struck several times but managed to get out of the way. The liftgate sensor has been replaced but the finicky liftgate is still malfunctioning. I am unable to stop it from closing and it won't open again until it has latched. The torque on this could break a bone. I've read many stories of this happening to other Ford owners who've received concussions. This could kill someone.

The steering locked up while driving the vehicle. There was a recall on this defect but my VIN evidently isn't covered. The recall # is 19S26, dated 8/28/2019, and it includes the 2015 Ford Edge. We had it towed to a Ford service provider. The dealer is going to fix it and the cost is estimated to be $3200. Ford Broadway in Green Bay, WI will be doing the work. I talked with them, Ford Motor Company and directly to someone with NHTSA and didn't get anywhere. The problem experienced and the solution recommended sounds exactly like recall 19S26, but for whatever reason, my VIN is not included in the recall. There are state of registration requirements that seem to be tied to cold weather and corrosion caused by salt from icy roads. Maybe it was originally registered in a warm weather state? Maybe the repair was already done once? It seems logical that this problem would be covered by Ford since it actually had a recall on the exact issue. Hoping we can have my VIN # included in the recall so that the cost can be covered by the manufacturer. Thank you.

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was in reverse, the backup camera failed to operate, with an error message to “See the Dealer” displayed on the infotainment screen. The contact took the vehicle to an independent mechanic who informed her that the failure was common and referred her to the dealer for assistance. The dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 111,000.

We have had the Ford Edge for 2 and half years. In that time we have had to replace the oil pan and get it resealed 7 or 8 times. This is because it starts to leak because the seal goes bad. It is a liquid seal and a plastic oil pan. Ford knows this is a known issue but will not recall it.

The contact owns a 2015 Ford Edge. The contact stated that while driving approximately 35 MPH and attempting to stop the vehicle, the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to nearly crash into a truck. The vehicle was taken to a local mechanic who diagnosed that the rear passenger’s side brake line had failed. The brake line was replaced and the failure was remedied. Later while operating the vehicle, the brake warning light illuminated. Upon inspection, it was discovered that the rear driver’s side brake line had failed to cause brake fluid to leak from the vehicle. The vehicle was not yet repaired. The contact indicated that both the front driver’s side and passenger’s side brake lines were previously repaired for the same failure. The manufacturer was notified of the failure. The failure mileage was 85,000.