2015 FORD EDGE Complaints

Wife was on a trip. On April 27 2022 there were no warning lights or messages that she noticed. On arriving at her destination, tried to open rear hatch several times. Also tried button on the dash and attempts to manually pull up on hatch nothing would open it. Crawled into back to retrieve luggage then locked the vehicle for the night. Next morning tried to unlock the passenger door and would not work. Seemed that battery was to low to allow door lock to operate. Called tow service next morning. Service opened door and had to charge battery. Service said hatch not closed sufficient to let entry lights to stay on discharging the battery. At that time, dash button opened the hatch for technician. Ran car enough to charge battery. Wife left for return trip later on April 30 2022, at which time hatch would again not open. This is a safety issue If not able to open hatch to escape the vehicle in emergency or if power is lost. There is also no hatch emergency release for quick escape from vehicle. At this time the problem still exists. It is May 1 2022. I am calling Ford dealer and insurance rep. tomorrow May 2, 2022 to ask about this problem and see if any recalls apply. Please recall because of this issue. Thank you.

The contact owns a 2015 Ford Edge. The contact stated while driving 55 MPH in the rain with the windshield wipers set on high, the driver’s side wiper blade detached. The vehicle was taken to an auto parts store and the blades were replaced. The vehicle was not taken to the dealer or independent mechanic for diagnosis. The failure recurred again with the driver’s side blade. Later the passenger’s side blade detached. The vehicle was taken an auto parts store and the Rain-X blades were replaced. The contact researched the failure online and became aware of NHTSA Campaign Number: 22V250000 (Visibility). The vehicle was not included in the recall. The manufacturer was notified of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 55,000.

electric power steering rack failed while driving. lost all steering of vehicle without any notice.

I bought this vehicle and within 2 hours engine light came on. It was diagnosed cylinder 1 misfire. After spending $700 later on spark plugs, engine coil pack, oil change, rear differential, and engine oil flush, it was diagnosed with a coolant leak into the engine. Within 3 weeks of buying the vehicle i now have to replace the whole engine. This is costly- and shouldn’t be happening. Ford should be replacing this free of cost with as many issues and people have this problem rather than just submitting a service bulletin.

TSB 19-2346 coolant intrusion to cylinders. Latent Factory Defect that has no preventative maintainability. Only cure us to replace the whole engine that cost over 8000$ dollars.

EcoBoost engine has a design flaw in the engine block and cylinder head that allow coolant to leaks into the cylinder

Internal water pump failer - the water pump on my vehicle failed and began leaking. This is my wife's vehicle and if I had not noticed the issue (which is not easy to notice) then the water pump will leak water into the engine and cause the motor to lock up or seize without warning.

While driving my 2015 Ford Edge the Power Steering stopped working, the dashboard lite up. I stopped the SUV. and was unable to drive. I took it to my local garage and they pulled codes and diagnosed a bad Power Steering rack and pinon. Located a used one for $350.00 had that installed but did not work! I had to buy a new one at a cost of $1492.36 . The total cost between parts and labor was over $2500.00 The garage that did all the work took it upon it self to take apart the original Rack and Pinon to see what happened to it?? They found that the seal between the two halves on the Rack and Pinon had failed and that water had gotten into the unit and ruined the electronics inside it. The recall on the bolts was done , but problem should up shortly after? I FEEL THIS IS A FLAW IN THE DESIGN OF THE UNIT AND SHOULD BE LOOKED INTO BY THE NHTSA further, because this could of caused a serious crash!!

Lug nuts were two piece and fell apart after a few years. Unable to remove tire for rotation or flat tire with standard wrench Dealer called lug nuts”swollen “ One piece lug nuts are available and purchased by me.

Vehicle was parked inside my garage I had used earlier in the day. I heard a loud noise and went out to find the rear window had exploded on its own . There was bits of glass all over the garage floor and cracks running through the window and I could hear it popping as I stood there. Dealer stated this is not covered. The window was not damaged prior to exploding . When I contacted Safelite, they asked if it was an Edge, they had been seeing a few of them. I have photos available.