2013 FORD EDGE Complaints

The brakes failed to function with no warning whatsoever! The pedal immediately went to the floor with no result. This would have cause an accident had we not been on an empty road with no traffic. The vehicle is available for inspection. The is a HUGE risk to the safety of my family and other drivers and pedestrians who might be struck by a vehicle that cannot stop. This can definitely result in severe injuries or death. The vehicle was taken to a repair shop where the problem could not be duplicated, even though they tried by slowly driving the vehicle for 2 days. For precautions sake, the rotors and pads were replaced and the brake system components checked and fluid bled. We then took the vehicle back and drove it for about a week in various traffic situations without incident. Today, the same failure occurred. By shear grace of God, we were on a road with no traffic again! I have now been reading all the reports on this NHTSA site and am extremely concerned that NHTSA has not forced a recall. This is clearly a repetitive and frequent issue. with Ford Edge vehicles! DO SOMETHING NOW BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. There were no warning lamps, messages or other symptoms of the problem prior to the failure. This first appeared April, 2023.

My driver door ajar light comes on and stays on if you start the Ford Edge before shutting the door. If you turn off the car then shut the driver door wait a min then start the Edge then the door ajar light does not come on. And sometimes it doesn't matter the door ajar light comes on anyway. It has something to do with either the sensor or door latch. I believe it is unsafe cause you don't know if its just on or if your door is really shut as you drive around. Also when it on while you are driving when stopping at a red light the screen comes on telling you to put the car in park. It doesn't make since to me. I haven't had it looked at cause can't afford the service call. This started happening in Sept 2022. The passenger door had the same problem and was fixed upon buying my Ford Edge. I don't have proof of it but I can show someone.

The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle, the door ajar message was displayed. The contact stated that the front and rear driver’s side doors were unsecured. During the failure, the car alarm activated, and the interior dome light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 88,000.

The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle in reverse, the backup camera sometimes became inoperable and would not display an image. The vehicle was taken the local dealer who diagnosed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The contact was notified of the failure, but no assistance was offered. The failure mileage was 55,000.

My 2013 Ford Edge is making a hissing noise when the brakes are applied. It has been a few months; I’ve tried to brush it off that it was just my imagination because my brakes are working (for now), there is nothing leaking, but now there is also a jerk feeling. As I’m driving and then slow down, somewhere between 35-40 mph, there is a little jerk or “hiccup” feeling. I have noticed that sometimes the pedal feels hard to press. I’m worried what is going on will eventually cause my brakes to fail and cause injury. Nothing has been inspected yet, but I did research and see that there is a recall for this exact problem. However, I have not received anything in the mail regarding this. I looked up my VIN and found there are 0 recalls for my vehicle. I believe that my vehicle should be included in this recall.

We began experiencing a "hissing" noise when the brake pedal was depressed. Additionally, the pedal feels stiff, and occasionally the brakes will not engage at all without significant pressure being applied to the brake pedal. We took the vehicle to a Ford dealership, they ran diagnostics, and they confirmed that the brake booster is failing. We discovered that this was a known issue with 2013 Ford Edge vehicles. Ford has a Customer Satisfaction Program (13N02) that was published in its TSB (SB-10054925-6246). This CSP recommends that the brake booster be repaired and extends warranty coverage of the part for certain "2010-2013 model year Edge and MKX vehicles built at the Oakville Assembly Plant from May 3, 2010 through March 28, 2013." I have been told by Ford Motor Company that my vehicle is not covered under this CSP because its VIN was not identified as being affected and, while it was made at Oakville, it was made in November of 2013. Therefore, according to Ford, they are not liable to cover the part replacement despite the fact that the issue we're having is the same issue that Ford has identified in other vehicles of the same make, model year, and built at the same assembly plant.

The contact owns a 2013 Ford Edge. The contact stated while driving 45 MPH and depressing the brake pedal, the contact heard air coming from the brake pedal. The contact stated that the low brake air pressure warning light was illuminated. The contact stated that after pumping the brake pedal several timed the vehicle came to a complete stop. The vehicle was taken to an independent mechanic and the mechanic stated that the brake booster needed to be replaced. The vehicle was not repaired. The dealer was contacted but provide no assistance. The manufacturer was contacted, and the manufacturer stated that the vehicle was out of warranty. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 257,000.

I had my brakes repaired and since having my brakes repaired, I continued to have issues with the suspension, vehicle handling and imbalance (vehicle not stopping properly). I was dropping my friend girl's grandsons off at school and my brakes went out...almost causing me to have a head on collision with the vehicle in front of me. I was overwhelmed and hysterical! I had taken my vehicle back to the repair shop that replaced my brakes and I tried to explain what happened. I was bewildered because my vehicle didn't have any warning messages of any sort. I remember riding over some bumpy streets and when the traffic slowed down, I pressed my brakes and they were gone. I had to press the brake pedal all the way down to the floor and I wasn't getting any pressure through the brake line at all, which caused me to almost run into the vehicle in front of me. When I pressed the brake to the floor, my vehicle slid rapidly and made a strange noise before I was able to come to a complete stop. We were terrified because I had ran into the curb trying to stop my vehicle! The repair shop mechanic stated that it could be the caliber connected to the brake line, because my vehicle did not have sweaking noises that you usually hear when your brakes need to be replaced. My vehicle is still in need of repairs, I'm afraid while driving it still. I'm bewildered because I honestly don't know what caused my brakes to just go out like that!

On April 7th my seat belt receiver (where the seat belt clicks into) broke. It broke with just normal wear and tear, my car has 83K+ miles. The seatbelt would not fully engage and the seatbelt light was coming on every two minutes while driving. I called Downtown Ford (Sacramento) and they said that because my car was outside their 60,000 mile or five year warranty that this part was not covered. I paid to have the part replaced which cost $95.81 for the part and $221 an hour for labor. The total was $324.19

Brake pedal goes to the floor when you press on the breaks and you hear a sound as it happens