2013 FORD EDGE Complaints

I have filed a complaint several Times regarding my car. After several times (3) times of getting my fuel valve replaced it is having issues again. This probably has given me incorrect gas milage and has lost power on me going down the road mid drive with 2 kids in the back seat almost causing an accident. This is unacceptable and as soon as something happens there will be a lawsuit. I have replaced this part 3-4 times now and still getting codes and having my car just randomly loose power and shut off. Something needs to be done about the purge valve malfunctioning system on these cars before someone like myself and kids get extremely hurt.

The backup camera stopped working properly years ago. When in reverse, the camera is either completely a black screen or upside down. I have been quoted many times by Ford that it would be $500-1,000 for me to fix this. This is a common issue with this vehicle make/model. Many other people have notified NHTSA of this issue, as well and Ford says this is VERY common yet they take no responsibility to fix it. This creates blind spots and a safety issue while backing up.

All 4 door ajar sensor are not showing that the doors are close which does not allow you to lock ,which also cause the battery to be drained due to the interior lights remaining powerd as if the doors are open !!!!! This is a personal saftey issue for children and adults ,and a theft issue due to locks not locking !!!!!!!!!!! 500.00 dollars a door is insane for a stupid design !!!!!!!!!!!!!!! Ford needs to fix this at their expense irregardless of age or miles or number of owners for these vehicles!!!!!!!!!!!!!!!!!!! GET IT FIXED !!!!

5 times in the past 2 years I lost the brakes. Each time the car was going at low speed coming up on a stop sign or traffic light, probably 10-15 mph, and hit a pothole with brakes lightly applied. The ABS kicked in on each of those occasions. The car could still be braked, but the pedal immediately went to the floor and stopping distances were increased. The first 4 times it happened, the brakes returned to normal operation after the car sat overnight. After the 4th time I learned that there was a 10-year brake booster extended warranty, so I had that done and all was fine. On the 5th time, just recently, I was again approaching a light in a construction zone at very slow speed, with the brakes lightly applied. I hit a shallow trench that had been dug in the pavement, and the ABS kicked in and the pedal went to the floor. I still had braking power, but it seemed worse than the other 4 times. Unlike those times, the situation did not resolve after the car sat overnight. Brake fluid was filled to the "fill line" and there did not appear to be air in the lines, and there was no leakage of fluid anywhere. I brought the car to the Ford dealer and was told it was an HCU (hydraulic control unit) failure. I searched online and was appalled to see how many people have had the exact same issue, and some reported serious accidents and injuries. Ford says there is a "national backorder" on the HCU, and they have no estimated ship date. In short, my otherwise perfectly good car has become worthless because Ford can't supply the part and it is too dangerous to drive, and I can't trade it in with this defect. I'm fortunate that there was no accident, but I believe this is a very serious safety issue that seems to have been known by Ford for some time. I'm sure you've had similar complaints, and the extent of the problem will become clear with a 5 minute online search. I sincerely believe this is a safety issue that deserves a recall. Thank you.

Shift to Park warning light comes on even though the car is in park. This component or system failure is known to ford dealers but they state that it is not on the recall listing. It should be because this is a known issue with ford on the 2013 Ford Edge. It requires the whole shifting assembly to be replaced at the cost of the owner and not the dealership. My car is available for inspection. I have reported this to the Ken Garff St George Ford/Lincoln service and it should be in my file. THis should be a recall issue and not replaced at the cost of the owner

The Brake Booster continually fails on this vehicle. It is part of a much larger issue that Ford has acknowledged. On more than 30 occasions the brake booster has failed causing the brakes to fail. The latest happened today (03/30/23) when I had to brake hard to avoid a near head-to-head collision. This time, when the brakes failed I had to swerve into oncoming traffic, then back into my lane after passing the vehicle that came into our lane from a cross street. We were going UNDER the speed limit, which is 45MPH at that intersection. I was finally able to stop after using the manual shifting option to downshift and slow the car enough that the brakes would actually work. The pedal went to the floor when I had to hit the brakes hard to try and avoid the oncoming vehicle. When I contacted Ford I was asking about: Extended warranty coverage on brake booster Campaign# 13N02 I was told by Ford that this vehicle is not covered under this campaign, even though it states that the vehicle must be no more than 10 years old (it is a 2013 vehicle, AND sold as a 2013 vehicle by description from Ford Motor Company) and it is under the 150,000 mile limit. There are a LOT of people that are facing this issue as well, ergo the campaign from Ford. THEY recognize that this is an issue - this should be a recall, not some sort of campaign that Ford is using to try and avoid one. The three of us nearly lost our live THIS time when the brakes failed. How many people WILL die before this actually becomes a recall? The same should be said of the Ford Campaign #19N09 - Door latch failure. The door could come open while driving under this campaign. These should be recalls that Ford MUST fix. Please do not let my Granddaughter get into a crash because of this. She is our ward because of Cerebral Palsy, Autism, Scoliosis and other issues that she faces in life. Isn't that enough for her to deal with? What is this was YOUR Granddaughter? Would it be a recall then?

Car started shaking when I started to slow down at a red light and then loss power in the road. This continued to happen. Finally engine light came on I took it to get scanned came back 02 sensor. I will take it back to the dealer on Tuesday. My car just shutting off with two kids in the backseat going down the road is not okay and a huge safety issue.

Upon occasion brakes go all the way to the floor and require pumping to get them to work. This does not happen on a regular basis but if the car is not driven eg overnight brake failure will happen 50% of the time. Once pumped up then everything will be ok. Except if we are are on a long trip with few stops or need to break, then the problem will re-occur. No leakage that we could find. The Ford dealer that we bought the EDGE, - new and always had it serviced could find no fault. A week or so ago I took it to another dealer. The Ford service manager, drove it around for 30-40 minutes, I was with him. A minor failure did occur. They kept it for additional days and determined front calibers was most likely the problem. I believe that our EDGE VIN number should be included with the rest of t;he 2013 Edge break problems and that Ford should pay for the repair.0

On my way to work early morning dark outside the water pump which is timing chain driving failed fluid poured out causing smoke and hard to see out the windshield causing me to have to pull to the side of the road not able to safely see, dark road no traffic 30 miles away from home mechanic told me 3000.00 $ to fix the problem ford should of never built a vehicle like this knowingly that the water pump was not accessible you have to tear the whole engine down, i owe more on the car then what it's worth and to fix the vehicle it would even cost me more then what it is worth. Now I'm making payments on a car that I can not drive

Passenger Seatbelt locks when pulling out to buckle and rear seatbelt behind driver seat will not lock in the seat belt lock.