2015 FORD EDGE Complaints

Ford dealer told me the lug nuts were a bad two piece design and he has had to replace many of them by drilling out the studs and replacing them. Encouraged proactively replacing the 2 piece lug nuts with a new one piece design for a cost of $128 for 4 tires. Not covered by warranty/extended but this seems ridiculous for a vehicle that's 6 yrs old. I see lots of references on the internet to this issue. Seems like a straightforward bad design and obvious recall issue.

Ford dealer told me the lug nuts were a bad two piece design and he has had to replace many of them by drilling out the studs and replacing them. Encouraged proactively replacing the 2 piece lug nuts with a new one piece design for a cost of $128 for 4 tires. Not covered by warranty/extended but this seems ridiculous for a vehicle that's 6 yrs old. I see lots of references on the internet to this issue. Seems like a straightforward bad design and obvious recall issue.

On my driver side floor floor, there's a puddle of water that will not evaporate. And it's starting to make the carpet smell musty. What is causing the water not to drain?

Originally got recall notice in May 2021. Called my Ford dealership and they said they could not repair because they did not currently have the parts. Called again a few months later and made an appointment - day before appointment the dealership called to cancel because they still did not have parts. On September 14th my brake lights went on and I could not brake properly, they were very spongy. I brought my car to my mechanic and he said the brake fluid was leaking and the hose had to be replaced, and that the car was undrivable. Called my dealership and the manager agreed to reimburse my mechanic's repairs, along with the rental car I needed. After the car was fixed the manager went back on his word and denied promising reimbursement, and now I am out $266.75 for repairs and $647.93 for the car rental

I received the recall letter dated October 2019 and have called several times to get this part replaced. Each time I was told they are awaiting parts. It soon will be year 2022 and this part is still not available. How can they authorize dealers to repair and not provide the parts. This is totally unacceptable for them to keep stating they don't have the parts. This was way before COVID so they can't use that as an excuse. I have had this automobile at least 3 years and it was expensive and I feel like I got ripped off and now own junk.

I was driving on highway and noticed a bit of rough engine noise, check engine light came on, and gas mileage dropped. I took 2015 edge to my mechanic who stated #2 cylinder was taking on coolant and engine needed to be replaced due to problems. He also stated his mechanic chatroom has numerous comments concerning this same problem with Ford engines. I went on CAR Guru chatroom and on 1st page there were 58 people complaining about the same thing from a year ago. Many found out there is a Ford TSB(Technical Service Bulliten) sent to their techs concerning this common problem causing engine replacements. Engine can blow the head at highway speeds and God knows what can happen. Do we need deaths caused by this before action is taken? PLEASE HELP!

The factory installed lugs nuts have become swollen and now the lug nut wrench which is provided by Ford does NOT fit the lug nuts! If I tried to change a flat tire I would be unable to do this since the lug nut wrench does NOT fit the lug nuts!!!!

Brake flexible hoses split and brake fluid leaked, causing brakes to become unusable. Light came on indicating low brake fluid level on 9/14/21. Service manager at local Ford dealership confirmed on the phone that my mechanic could fix it and I would be repaid, but now he is denying my refund.

The Flex Plate (flywheel) cracked twice now, First time was at 62,000 miles and second time was at 81,000. My safety was at risk the first time due to the fact I had just entered the Interstate and loss all power to the engine as my oil pan and crankshaft seals also gave way and all engine oil was drained out with no engine oil warning what-so-ever. This nearly caused a Semi to rear end me as I limped over to the edge of the road powerless. The wrench appeared earlier that morning denoting a transmission issue for the first time as I was driving to work, then at lunch time it died on the Interstate with no warning indicators at all. The second time it cracked I was also driving 75mph on the Interstate saw the wrench and heard a loud grinding noise and the engine would just rev up when I pressed the gas. I pulled over safely without issues, but the flex plate cracked again and took out the transmission this time. Both repairs were completed at a Ford Dealership and neither repairs were warrantied or covered by Ford

The contact owns a 2015 Ford Edge. The contact had received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was made aware of the issue and referred the contact to contact a dealer. The contact had not experienced a failure. Parts distribution disconnect.