2013 FORD EDGE Complaints

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 40 MPH and slowing for a traffic signal, she heard a hissing sound coming under the driver's side floorboard nearby the steering column. The contact stated that she continued to depress the brake pedal to stop the vehicle; however, the brake pedal went down to the floorboard with an abnormal squealing sound. Additionally, the contact stated that the engine stalled. The contact stated that the low oil pressure warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,500.

Brake pedal unexpectedly goes to the floor and brakes fail to stop the vehicle. Problem is intermittent and unpredictable. After having master cylinder and brake booster replaced at owner's expense, brakes failed completely at 113k miles. Dealer now says the Hydraulic Control Unit must be replaced. This is a dangerous issue and should be investigated. We are extremely lucky that nobody was hurt when brakes failed.

The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle, the braking system malfunctioned causing the brake pedal to become soft, hard, or extend to the floorboard while depressed, causing the braking distance to become extended. The vehicle was taken to the local mechanic who diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The contact was informed that the Extended Warranty coverage related to the failure had expired. The failure mileage was 94,000.

Due to the door latch issue and my interior light staying on I am unable to see at night when driving. It has caused issues with my battery and I have had to replace it a few times. Why isn't Ford recalling this?

The contact owns a 2013 Ford Edge. The contact stated that on various occasions while reversing, the rearview camera intermittently failed to display. The contact then stated that the failure recurred while reversing and the rearview image was distorted and then a "Camera Unavailable, Please Contact Your Dealer" message was displayed. The vehicle was taken to an independent mechanic, who made the contact aware of a rearview camera extended warranty; however, the VIN was not included, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a rearview camera class action lawsuit, and advised her to file a complaint with the NHTSA hotline. The approximate failure mileage was 60,000.

In July 2022, brakes gave out twice, pedal going all the way to the floor; hard to stop. Then it mysteriously went away. Happened again in November 2022. Found out Ford issued an extended warranty (13N02) on a faulty brake booster. Took it to Galpin Ford. They replaced the booster under this warranty. Yesterday, 12/12/22, we had a bit of snow, wife drove the car, almost crashed as brake failure yet again! Took it back to Galping Ford who says 'they cannot find anything wrong'. That's BS! This Edge has less than 70,000 miles and is driven by a middle age female (not being aggressively driven). We bought this vehicle used from Galpin Ford and they DID NOT inform us of this problem. Now we have a dangerous car to drive; I can't sell it or I'm liable! There is NO recourse for us owners and we are paying the price (both financially and with our lives) because NHSTA has failed to issue a recall. Get these cars fixed or off the road! Owners should not have to bear this financial burden.

When braking the brakes go all the way down to the floor and I do not stop immediately. I was driving home from work Fri 12/9 after dark and had to swerve to keep from hitting an animal in the road because my brakes did not brake as I expected. If was very unnerving.

My issue is that there is a door ajar alarm that I brought my vehicle into the dealer to fix. With this alarm you are unable to lock your doors while inside the vehicle. Someone tried to steal our vehicle from us with us inside, just walked up and opened the door. The attempt was unsuccessful and we got away but it had me thinking that if we had small children in our vehicle, they could easily open the door and fall out. The dealer said this is a known issue and it would cost over $500 to fix but recommended NOT fixing it because it would just happen again, it's a bad part/design they said. I did call Ford Motor Company and they advised me to report this to you so I'm reporting this before someone gets killed from this known issue.

9/15/2022 paid $875.90 for brake booster, two weeks later, ABS module going out, according to Moyer Ford, as of 12/01/2022, I’ve called Ford Complaint and they fail to add my vin number, says only nhtsa can do that. As of today, 12/01/2022, Moyer ford is telling me abs modules are on back order with no ETA. Ford knows this is major brake issue but not addressing it! Now when abs part does come in, that’s another $800 out of my pocket, total of $1700 that Ford is ignoring and don’t even have the parts to fix! Major concern!

While driving my 2013 Ford Edge Sport down the highway at 60mph the traffic light changed to yellow and then red as normal. When I went to apply the brakes the brake pedal suddenly lost pressure and went to the floor before the vehicle was able to stop. By this time I was in the middle of the intersection. By some miracle I was able to avoid a potentially serious accident as luckily no cars were in the intersection. The brakes were fine one moment and then no brakes the next with no warning lights or error codes. The brakes haven’t changed since then. Still no pressure and I’m afraid the drive the vehicle. My vehicle has yet to be inspected/diagnosed, but after doing extensive research online I’ve found that this is a very common problem with the ABS system. Apparently the valves get stuck open allowing fluid to flow freely past them and the system needs replaced. How is this not a safety issue. I’ve read that so many people have almost been in serious accidents were death could potentially occur. I don’t understand why this has not been recalled. The brake fluid is at normal level and the brake booster was previously replaced by Ford a couple years ago. In that instance the brake pedal was very hard and the vehicle would not respond to braking. That issue was fixed by Ford on their dime and I was told it was some secret or unpublished recall on certain vehicles, depending on where they were manufactured. This is gross negligence on Fords part and can’t wait for someone to sue the pants off them.