2013 FORD EDGE Complaints

The contact owns a 201 Ford Edge. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and the brake pedal felt spongy. The contact then stated that she intermittently heard a hissing sound coming from the brake pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number and directed to call the NHTSA Hotline. The failure mileage was 67,860.

The contact owns a 2013 Ford Edge. The contact stated that while attempting to stop the vehicle, the brake pedal was hard to depress. Additionally, there was a hissing sound while depressing the brake pedal. The vehicle was taken to the local mechanic who diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed of an Extended Warranty Coverage: (13N02). The failure mileage was 80,000.

My brakes started feeling like the pedal went to floor, or if needed extra break at a light, there was none, took to get brake pads at 57,000 miles on tues and was told pads were fine but something bigger. I drove it 4 miles away to Moyer ford and dropped it off, after researching internet, it appears this break booster is a major issue with 2013 edge. $875 later, 2 days later, I now can drive my car. My research shows this issue will likely return, I want my vin reported with this issue.

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 35 MPH, the brake pedal was hard to operate and sluggish. There were no warning lights illuminated. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with brake booster failure. The brake booster was replaced. The manufacturer was notified of the failure. The contact related the failure to Ford Technical Service Bulletin: 13N02. The approximate failure mileage was 82,928

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, and failed to stop the vehicle immediately. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 13N02 (Extended Warranty Coverage on Brake Booster) however, the VIN was not included. The failure mileage was approximately 114,000.

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floor causing the stopping distance to be extended. The vehicle was taken to an independent mechanic who replaced the brake pads and brake rotors and bled the brake lines; however, the failure persisted. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 55,000.

Hissing noise while depressing the pedal and also experience a "spongy" pedal feel with a noticeable effect on braking performance car keeps rolling

The contact owns a 2013 Ford Edge. The contact stated there was a recall for brakes booster in 2019. The contact stated while driving approximately 35 MPH, the brake pedal was depressed; however, the contact felt as though the brakes were slipping. There were no warning lights illuminated. The contact related the failure to Ford Customer Satisfaction Program: 13N02. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.

The contact owns a 2013 Ford Edge. The contact stated that when she placed the vehicle in reverse(R) and reversing at approximately 2 MPH, the Back Over Prevention camera image was distorted. The failure had become constant. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched the failure online and related the failure NHTSA Campaign Number: 22V082000 (Back Over Prevention) and was aware that her vehicle was not included in the recall. The failure mileage was approximately 105,000.

Has bad Brake booster. Call Ford Corp, explaining the issue because has a extend service warranty 113N02, and the answer was that my vin did not qualify no matter was under the specifications of the bulletin. The vehicle is a danger to drive has slow brakes or no brakes at all.