2013 FORD EDGE Complaints

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the camera was inoperable. The contact referenced NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The vehicle was driven to a dealer. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,000.

My backup camera continues to not work sometimes it shows upside down or black screen and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet?

I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/assembly went bad and had to be replaced. Upon the mechanic installing the new fan assembly, I had numerous fuses blown and that is when my blinker and hazard light issue started. This is a major safety concern as signaling the direction that you're turning is very important to other drivers. Additionally, it is against the law not to use signals. I'm constantly in fear that someone is going to rear in me because of my inability to signal when switching lanes and or turning. Additionally, my back up camera stopped working shows a black screen with a notice to contact the dealer. Another issue I have is that my door ajar light is illuminated all the time. I often feel unsafe and fear that the door may just come open at any time, I am unable to lock my doors with the internal lock , which means my doors are left unlocked while I'm in the vehicle. Also, the interior lights stay on for awhile when car turned off, thus putting more strain on the battery, which I've just replaced. Plus, the dome light will not go off until you accelerated to about 20 mph, however, when putting the car in reverse there's no way to get the lights to turn off in this causes visibility issues at night. That in conjunction with my backup camera not working makes it a very dangerous situation when going in reverse. I also detect the odor of gasoline which lingers in my vehicle for some time after getting fuel. I'm scared that there's a leak and if so the potential of a fire is very concerning. And I've noticed that my gas mileage is not really good and I'm not sure if that's related.

The airbags did not deploy when the car was in a front and rear end collision on 2/12/26. Injuries occurred. No one has confirmed the problem. The car was taken to a Collison center to be evaluated but am uncertain if that part has been evaluated. There were not symptoms of failure beforehand.

The brake booster went out first, replaced the brake booster and master cylinder, 2 calipers, brake pads, and rotors. The next option was to replace the brake lines. The problem was not solved; the calipers still locked up.

I have a 2013 FORD Edge that the ABS module has gone out deeming the vehicle unsafe to drive. We have spoken to several FORD dealership team members and have all stated that the part should be recalled and the part is unavailable until sometime next year or later. We were told by FORD customer service, that in order to escalate the issue, then we needed to take to a dealership. We dropped the car off and never heard back from anyone and finally after many attempts to contact the dealership, I was finally able to get a team member on the line. They then tell us until we pay the diagnostic fees, they can't do anything. We were never told that from the start of the initial call and are back to square one. The car has no anti-lock brakes and is deemed unsafe to drive, please assist in anyway possible.

The ABS Control Module failed in my 2013 Ford Edge. I no longer have anti-lock brakes and my wife does not feel safe driving the car. I talked to a number of different Ford Dealerships and every service technician I talked to told me they don't know how this issue is not a recall as it is happening so often that the part is back ordered by a year. I had the problem confirmed by in independent service center and was informed to bring to a Ford Dealership. The vehicle is now at a Ford Dealership awaiting diagnosis but they all said they know what the problem is and they can't get the part. There are multiple warning lamps going off when you start the vehicle. ABS warning lamp, service advancetrac lights and brake warning lamps. This issue just popped up and we brought to an independent service center to get fixed and they were aware of this issue and told me that you can't get the part and to contact Ford. They also told us that if you push the brakes too hard it could cause them to lock up which is a huge safety concern and now my wife will not drive the vehicle and I can not sell it to anyone like that so we are stuck. Please help.

This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, putting the driver/passengers at danger along with other vehicles in the vicinity. The ABS control module with HCU is the part that failed. Ford part # CT4Z-2C405-A. Per the dealership and per Ford, this part is now obsolete and unavailable, which means the vehicle is currently unsafe to drive and unusable. Ford does not have any plan at the moment to correct this issue.

The brake booster had a recall but it should have never just have been the booster. The brake system on this is dangerous. I had the booster replaced and the valve got stuck in the HCU and cause brakes to fail. This has been a common issue amongst people and yet this is not a recall. The dealership just quoted me $3200. That's absurd for an issue thats obviously a common huge problem for people

The vehicle’s touchscreen activates functions on its own without being touched (“ghost touch”). While driving, the screen intermittently selects menus, changes settings, and activates features without driver input. This causes distraction and requires the driver to look away from the road to correct unintended changes. The issue occurs unpredictably and repeatedly, while in motion and standing still, indicating a malfunction of the touchscreen or related electronic system and presents a safety concern due to driver distraction.