2015 FORD EDGE Complaints

My 2015 Ford Edge suddenly turned into a nightmare on what started as a normal drive. I noticed the temperature gauge climbing quickly, the engine started overheating, and then the check engine light came on. Almost at the same time, the engine began feeling like it was slipping—power dropped off, it hesitated and ran rough under acceleration, almost as if the transmission were slipping, but it was the engine itself struggling from poor lubrication. Turns out coolant had gotten into the oil (a pretty common headache with these 3.5L V6 models, often from a failing internal water pump). The mixture turned my oil into a gross, milky sludge that couldn't lubricate the engine properly anymore, leading to overheating and a slipping sensation as things started to bind up inside. I had to pull over quickly before it got even worse—definitely not something I want to go through again.

Filing complaint based on 6 months since 2 recalls filed for this vehicle and no resolution has been offered by Ford as of the time of this filing.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was started, and the low brake fluid warning illuminated. The contact observed brake fluid under the rear of the vehicle and became aware that the rear left brake line was leaking. The contact called a local dealer and was informed that parts for the recall repair under NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 208,094.

The contact owns a 2015 Ford Edge. The contact stated that while driving at various speeds, the vehicle made an abnormally loud clicking sound. The contact received notification of Ford Campaign Number: 22N12 (Rattle Noise at the Transmission Bellhousing Area Flex-plate Cracks), and the vehicle was taken to the dealer for repair in 2022 and 2023; however, the dealer informed the contact that there were no parts or transmission mechanics available to perform the repair. The vehicle was taken back to the dealer recently, and the contact was advised that the parts were still not available. The contact was concerned that the vehicle would no longer be eligible for the repair due to the delay in repairing the vehicle. Additionally, the contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the repair; however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the vehicle experienced the failure and was taken to Firestone, where the front brake lines were repaired at the owner's expense. The contact was later denied reimbursement. Additionally, the contact stated that the vehicle had experienced rear brake hose failures. The vehicle was taken to the dealer but was not repaired due to parts not being available. The contact stated that the dealer had intentionally delayed the recall repair and customer satisfaction programs repair of the vehicle on several occasions, causing the vehicle to become ineligible for the repairs. The manufacturer was notified of the failure and of the issues with the dealer. The vehicle was not repaired. The failure mileage was approximately 78,471.

I’m wanting to report the open recalls on my vehicle. I feel like there has been plenty of time to accommodate for these parts needed for my vehicle. The camera glitched for the first time on me about 6 months ago as I was using it to back up and the glitch caused me to back up into a pole that I didn’t see. I was unable to stop fast enough before I hit the pole as it was glitching. I need these parts from these 2 recalls fixed as soon as possible. Especially if my brakes can go out at any minute. I cannot afford to pay out of pocket for these. Thank you

The contact owns a 2015 Ford Edge. While the contact’s wife was driving at an undisclosed speed, the brake pedal suddenly became inoperable, with the ABS warning light illuminated. The contact was informed that while attempting to depress the brake pedal, the vehicle unexpectedly jerked backwards. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the image appeared blurry. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.

The contact owns a 2015 Ford Edge. The contact stated that while in reverse(R), the rearview camera image was delayed while being displayed. Additionally, the camera remained displayed while shifted out of reverse(R). The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repairs were not yet available. Neither the dealer nor the manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The vehicle was not repaired. The approximate failure mileage was 132,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.