2013 FORD EDGE Complaints

My 2013 Ford Edge has (in the past year) had the Master Cylinder and the Brake Booster replaced to correct various problems with braking system and loss of pressure. I currently have the vehicle in the shop (Pittsville Ford) to repair the "wrench" indicator light causing a loss of engine power when the wrench light is illuminated. This appears to be a Throttle Body error that is currently listed under CAS # 38134291 Talking to the service representative last night they indicated that the vehicle was unsafe to drive given the current condition (and actions) of the brake pedal. It currently has what they call a soft brake pedal. None of their techs will even drive the vehicle so they cannor diagnose the issue from CAS # 38134291. The dealer advised me to initiate another critical safety complaint about the "soft Brakes.

I have been having trouble stopping my vehicle. I thought it was just time for a brake replacement so I had them changed at Firestone and I was told that was only part of the problem. I was told my car was showing a recall for my brake booster part through Ford and that the dealership would have to fix it. I've called multiple Ford dealerships and also customer service and they are all telling me there are no recalls attached to my VIN. After calling back Firestone I was told they still could not fix it because my VIN was still showing them a recall for the brake booster. I called Ford customer service to tell them and was told there was nothing else to do because my VIN was not showing a recall. I am having to continue driving unsafely in my car. The recall number I was given is 13N02.

i BOUGHT MY CAR USED FROM DEALERSHIP WHEN I WAS ABOUT TO HAVE MY BABY. SUV WAS FINE UP UNTIL A FEW MONTHS AGO. I WAS DRIVING AND MY BREAK PEDAL WAS MAKING A SQUEEKING, SQUEALING SOUND EVERYTIME MY FOOT WAS ON THE PEDAL. NO MATTER WHAT IT MADE THAT NOISE ENTIRE TIME WHILE DRIVING DAY IN AND OUT. THE BREAK PEDAL WOULD EITHER BE VERY LOOSE TO THE FLOOR OR EITHER IT WOULD BE SO HARD I COULD NOT PUSH IT DOWN. IVE ONLY HAD VEHICLE 5 YRS AND JUST REPLACED BREAKS. NOW I HAVE TO USE BOTH FEET TO PUSH DOWN ON BREAK PEDAL TO STOP. MY CHILD ISN'T SAFE SO I DRIVE SLOW EVERYWHERE NOW. MECHANIC WHO DID BREAK PADS SAID IT WAS THE BOOSTER GOING OUT. SAID FORD HAS SO MANY PROBLEMS AND ISSUES HAPPENING WITH BREAKS/BOOSTER/MASTER CYLENDER. I AM A SINGLE MOM WHO DOES NOT HAVE MONEY FOR COSTLY REPAIRS LIKE THIS. I JUST PAID OFF IN FULL THIS VEHICLE AND NOW THINKING I COULD HAVE USED THAT MONEY NOW FOR THIS PROBLEM. MY VEHICLE IS ONLY 9 YRS OLD. I NEED A MIRACLE. THIS SHOULD BE TAKEN CARE OF BY FORD AND A RECALL ISSUED FOR BREAK ISSUES INCLUDING BOOSTER AND MASTER CYINDER.

On occasion the brake pedal would go to the floor. It has been very unsafe because at first it might happen only once every 2 months. After several times of happening, took to dealer and diagnosed with a abs control assembly bad. Been told 2400 of abs module are on backorder. Cannot drive car and has been at dealership for 2 months. If there are that many of this component on backorder, Ford should be issuing a recall due to real safety issues with vehicle .

The passenger door ajar light stays on and the door has opened on its on. This is a safety issue. The battery is going dead and we have to keep it on a trickle charger.

The contact owns a 2013 Ford Edge. The contact stated while his wife was driving 55 MPH and depressing the brake pedal, there was an abnormal noise before the brake pedal became rigid. The contact stated no warning light was illuminated. The contact stated that the braking distance was extended while depressing the brake pedal. The contact took the vehicle to local dealer, where it was diagnosed with needing the brake booster to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with Manufacturer Communication Number: 13N02, however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

Brakes started with a hissing noise, now they are super hard to push, I have to push them to the floor to get my car to stop. I'm scared to even drive my car as it takes a lot to get it to brake and god forbid if someone or thing jumps out in front of me I won't be able to stop quickly. Was told its the brake booster and its a known issue with the edge, so I dont understand why they haven't had a recall! I would have never bought this vehicle if I would have known i wouldn't be able to safely brake!

My shifter cable degraded and I had to have it towed to Keith's Automotive Center in Torrance, CA. They supposedly fixed it but it is not working again. I saw that Ford recalled 2015-2018 Edge's (Campaign 22V413000) but I feel my year could possible be a problem as well. I have since taken it back to Keith's but they refused to look at it again even though it was under their warranty.

Driving along normally, the Wrench Indicator light comes on and the vehicle looses all engine power and until you turn the vehicle off, it will only run at about 2 mph. This has happened several times over a period of about four weeks. Each time this occurred , the vehicle began working normally after it was turned off and turned back on. The car was taken twice to a local repair shop in Ocean View DE. In each instance, no codes could be recovered and the malfunction didn't occur while they were troubleshooting. I was advised to take it to a Ford Dealer. We took it to the Boulevard (Preston) Ford dealership in Georgetown DE. It was in their shop for 5 days and they also could not identify the problem. We were told that they ren diagnostics on it and test drove the vehicle twice while it was in their hands.

Brakes stopped worked. Brakes are spongy. Brake fluid started spewing. Per the ford recall with the brake hose, this should be included.