2015 FORD EDGE Complaints

MY WIFE WAS INSIDE AT WORK AND THE 2015 EDGE WAS JUST SITTING IN THE PARKING LOT. SHE GOT IN AFTER WORK AND STARTED THE CAR AND BOOM THE BACK WINDOW JUST SHATTERS. NOT REMOTE STARTED OR ANYTHING. IT WAS ABOUT 27DEGREES F OUTSIDE. THE WINDOW LITERALLY BROKE AT ALL 4 CORNERS. I HAVE READ THERE IS A RECALL IN CANADA FOR THIS ISSUE BUT NOT ONE HERE IN THE UNITED STATES. THIS IS A WONDERFUL WAY TO START XMAS IS WITH A $600 REPAIR BILL SINCE FORD SAYS IT'S NOT COVERED UNDER WARRANTY.

THE BACK SECTION OF THE PANORAMIC SUNROOF GLASS HAS DEVELOPED A CRACK. NO OBVIOUS EXTERNAL STRIKE. THE VEHICLE IS PARKED INSIDE IN A TEMPERED ENVIRONMENT. WHEN SEARCHING FOR GLASS REPLACEMENT, I FOUND A NUMBER OF SIMILAR COMPLAINTS.

PANORAMIC SUNROOF CRACKS FOR NO REASON. THE CAR IS GARAGE KEPT AND WELL TAKEN CARE OF. MINIMAL RESEARCH HAS SHOWN THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN ISSUED.

HELLO I HAVE A 2015 FORD EDGE TITANIUM WITH THE PANORAMA SUNROOF AND IT CRACKED FOR NO APPARENT REASON! THE VEHICLE ONLY HAD 49000 MILES WHEN I PURCHASED IT AND IT CRACKED WITH ME ONLY HAVE PUT A FEW THOUSAND MILES ON IT! I NEVER OPEN THE SUNROOF AND I HAD TOOK IT TO THE FORD DEALERSHIP I BOUGHT IT FROM AND THE EXTENDED WARRANTY WILL NOT COVER IT! I HAD TAKEN IT TO A GLASS COMPANY TO SEE IF THEY COULD FIGURE OUT WHY IT CRACKED AND THEY SEEM NO IMPACT MARKS ANYWHERE. THEY SAID THAT THE GLASS HAD FAILED FROM EITHER HEAT OR A IMPERFECTION IN THE GLASS. SO I GOT ONLINE AND WAS RESEARCHING IF ANYONE ELSE HAS HAD THE PROBLEM AND THERE ARE A LOT OF PEOPLE THAT HAVE HAD THE SAME ISSUE! SOME PEOPLE REPORTED IT HAVING HAPPENED TO THEM MULTIPLE TIMES. THANK YOU FOR READING THIS I BELIEVE SOMETHING NEEDS TO BE DONE TO GET THIS FIXED RIGHT!

I HAVE A 2015 FORD EDGE AND AS I WAS DRIVING HOME LAST NIGHT ON THE HIGHWAY, I HEARD A LOUD POP. I LOOKED IN MY REAR VIEW MIRROR AND NOTICED MY REAR WINDOW SHATTERED. I WAS NOT INVOLVED IN AN ACCIDENT AND NOTHING HIT MY CAR. I CAME OFF THE HIGHWAY AND PULLED INTO A PARKING LOT, INSPECTED THE REAR WINDOW AND IT HAD BEGAN TO FALL APART. I CONTACTED FORD AND THERE ARE NO OPEN RECALLS ON MY VEHICLE. I DID A QUICK SEARCH ONLINE AND NOTICED THAT MANY FORD CUSTOMERS HAVE HAD THE SAME ISSUE.

MY CAR WAS PARKED IN A DRIVEWAY, NOT RUNNING AND I HEARD A HUGE LOUD NOISE. I WALKED OVER TO MY VEHICLE AND THE REAR WINDSHIELD HAD COMPLETELY BLEW OUT AND SHATTERED.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S WIFE WAS SEATED INSIDE THE VEHICLE, THE REAR WINDOW EXPLODED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MIDLAND FORD LINCOLN, INC. (500 JOE MANN BLVD, MIDLAND, MI 48642, (989) 631-0040), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WINDOW. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24851003. THE FAILURE MILEAGE WAS 64,000.

MY PANORAMIC MOONROOF IS CRACKED. THERE'S NO VISIBLE SIGN OF DAMAGE AND IT APPEARS THAT THIS IS A SYSTEMIC PROBLEM WITH THE FORD EDGE MOONROOF'S.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING, THE REAR WINDOW SHATTERED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT CALLED HAWK FORD (2525 E MAIN ST, ST CHARLES, IL 60174, (630) 584-1800) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

ON THE EVENING OF NOVEMBER 9, 2019, I WAS DRIVING HOME FROM MY DAD'S HOUSE. THIS IS A 2 HOUR DRIVE. I WAS HEADING WEST, AND THE SUN WAS BOTHERING ME, SO I MOVED THE PASSENGER SUN VISOR TO BLOCK THE SUN. WHEN DOING SO, THE VISOR ACCIDENTALLY HIT THE BUTTON WHICH THEN OPENED THE ROOF TO REVEAL THE SUNROOF (GLASS). I WAS FINE WITH THIS SINCE IT WAS A NICE DAY. AFTER AROUND 20-30 MINUTES I LOOKED UP AND SAW A COUPLE OF WAVY LINES ON THE SUNROOF GLASS, RUNNING VERTICALLY FROM HOOD-END TO BACK. I THOUGHT POSSIBLY IT WAS TAR FROM THE ROAD WHICH MAYBE HAD FLOWN UP ON MY ROOF. AFTER A WHILE, I BECAME MORE CURIOUS ABOUT THE WAVY LINES, SO LOOKED MORE CLOSELY. THERE WAS IN FACT 3 WAVY LINES (CRACKS) RUNNING VERTICALLY DOWN THE LARGER SECTION OF THE SUNROOF GLASS, WHICH THEN MEET UP WITH A HORIZONTAL WAVY CRACK. I WAS SHOCKED AND DISMAYED. I RARELY OPEN THE SUNROOF, SO HAD NO IDEA THE CRACKS WERE THERE, HOW OR WHEN THEY OCCURRED. MY HUSBAND AND I HAD HAND WASHED THE CAR APPROXIMATELY 1 MONTH AGO, AND DID NOT SEE THESE WAVY CRACKS AT ALL. AFTER RETURNING HOME, I RESEARCHED THE FORD EDGE SUNROOF ON THE INTERNET. IT WAS THERE THAT I FOUND THAT MANY MANY OTHER FORD EDGE OWNERS HAVE EXPERIENCED THESE SAME ODD WAVY CRACK(S) IN THEIR SUNROOFS. OBVIOUSLY THIS IS NO COINCIDENCE. AND THE FACT THAT THESE CRACKS ARE WAVY, MAKES SENSE THAT THEY WERE CAUSED BY STRESS, AND MORE THAN LIKELY ARE BEING CAUSED BY A MANUFACTURER'S DESIGN FLAW. I ASK, ALONG WITH MANY OTHER FORD EDGE OWNERS, FOR YOU TO PLEASE RESEARCH THIS PROBLEM. BY NO FAULT OF MY OWN DID THIS OCCUR. AND SINCE SO MANY OTHER OWNERS ARE EXPERIENCING THE SAME PROBLEM, WE ALL ASK YOUR ASSISTANCE TO HAVE FORD MOTOR CO. REIMBURSE US FOR THE REPAIR.