2015 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BYERLY FORD (4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) WHERE IT WAS DIAGNOSED THAT THE STEERING BOLTS HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24732252, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

WAVY SPIDER LIKE CRACKS ON THE BACK PANEL OF PANORAMIC SUNROOF GLASS WITH NO INDICATION THAT SOMETHING FELL ON IT. I CANNOT BE SURE EXACTLY WHEN THE CRACKS HAPPENED. I LEAVE THE SHADE CLOSED MOST OF THE TIME.

SERVICE ADVANCE TRAC LIGHT, HILL START ASSIST, TRACTION CONTROL, WRENCH LIGHT, AIRBAG LIGHT AND BREAK LIGHT ALL COME ONE SIMULTANEOUSLY. GETS STUCK ON PARKING BREAK WHILE IN PARK AND POWER STEERING GOES OUT WHILE DRIVING. SPENT OVER $700 WITH LOCAL FOR DEALERSHIP TRYING TO FIX IT. AFTER IT BEING IN THE SHOP THE FOR 3 WEEKS THE SAME THING STARTED HAPPENING A FEW HOURS AFTER PICKUP. THE DEALERSHIP CLAIMS THAT FORD KNOWS ABOUT THE ISSUE BUT THEIR ISN'T JUST A ONE ALL FIX ALL. OTHER FORD MODELS HAS HAD THE SAME ISSUES IN THE PAST AND HAD RECALLS ON THEM. NEED THIS ISSUE FIXED!! IT'S BEEN LIKE THIS SINCE THE DAY THAT I PURCHASED IT (8/13/2019) FROM THE BIG RED KIA IN NORMAN.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE REAR WINDSHIELD EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT CALLED HER INSURANCE COMPANY AND THEY WERE TO SEND SOMEONE TO INSPECT THE VEHICLE. NAPLETON FORD LIBERTYVILLE (LOCATED AT 1010 N MILWAUKEE AVE, LIBERTYVILLE, IL 60048, 877-816-4872) WAS CONTACTED, BUT HAD NOT CALLED THE CONTACT BACK. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: CAS24629948 AND CAS24629949. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *LN*JB

WAVY PATTERED CRACKS ON THE BACK PANEL OF PANORAMIC SUNROOF GLASS WITH NO INDICATION THAT SOMETHING FELL ON IT TO CAUSE THE CRACKS. I WAS NOT IN THE CAR WHEN IT HAPPENED AND DO NOT LEAVE MY SUNROOF SHADE OPEN ALL THE TIME, SO I CANNOT BE SURE EXACTLY WHEN THE CRACKS HAPPENED. I LEAVE THE SHADE CLOSED DURING THE HOT SUMMER MONTHS.

UPON STARTING MY VEHICLE THIS MORNING 10-11-19 A SYSTEM INDICATOR LIGHT CAME ON RELATED TO THE TRACTION CONTROL. THE STABILITY CONTROL LIGHTS (2 LIGHTS) ARE ON AND STAY ON - THEY ARE NOT FLASHING. NOT SURE WHAT TO DO?

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE VEHICLE WAS IDLING, A RATTLING AND KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO ALL STAR FAMILY FORD (13301 INTERSTATE 27, AMARILLO, TX 79119) WHERE IT WAS DIAGNOSED THAT THE ENGINE FLEX PLATE WAS CRACKED. THE FLEX PLATE WAS REPLACED, BUT THE FAILURE RECURRED APPROXIMATELY 18 MONTHS LATER. THE MANUFACTURER PROVIDED CASE NUMBER: 24397434. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) WAS RECEIVED. AFTER CONTACTING STUTEVILLE FORD OF TAHLEQUAH (145 GEORGE GUESS RD, TALEQUAH, OK) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE MOON ROOF DISPLAYING STRESS FRACTURES. NOT COVERED UNDER WARRANTY, HAS THE PROBABILITY TO EXPLODE WHILE DRIVING. AS A QUICK INTERNET SEARCH WILL SHOW YOU THIS IS A KNOWN SAFETY ISSUE FROM THE MANUFACTURER WHO REFUSES TO COVER THE COST OR RECALL. I BELIEVE THIS TO BE A SAFETY ISSUE. I'M WORRIED IT WILL BREAK WHILE DRIVING, AND I HAVE TWO SMALL KIDS IN CAR SEATS DIRECTLY BELOW WHERE THE CRACKS ARE. I DO NOT HAVE THE MONEY TO REPLACE, AND THIS VEHICLE IS LESS THAN 5 YEARS OLD. THERE IS NO REASON THIS SHOULD BE OCCURRING.

MY SUN/PANORAMIC ROOF IS SPIDER CRACKED ALL THE WAY ACROSS THE FIRST PANEL (THAT SITS OVER THE DRIVER) FROM EXCESS HEAT. THE VEHICLE HAS NOT BEEN PARKED UNDER TREES, OVERPASSES, OR ANYWHERE THAT ROCKS OR OBJECTS COULD FALL ON TOP OF THE VEHICLE AND CRACK THE GLASS.