2015 FORD EDGE Complaints

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE TRANSMISSION WAS FUNCTIONING ABNORMALLY. THE TRANSMISSION SHUDDERED AND FAILED TO PROPERLY CHANGE OVER WHEN NECESSARY. GLENWOOD SPRINGS FORD (55 STORM KING RD, GLENWOOD SPRINGS, CO 81601, (970) 945-2317) REPLACED THE TCC SOLENOID, BUT THE FAILURE RECURRED. THE DEALER STATED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN ISSUED FOR THE TRANSMISSION. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

THE PANORAMIC ROOF MADE A LOUD NOISE AND THEN CRACKED IN A CURVY WEBBED PATTERN. THANK GOODNESS I WASN'T IN TRAFFIC OR I MAY HAVE CAUSED AN ACCIDENT AS IT WAS LOUD AND STARTLING. I TOOK IT TO FORD DEALERSHIP AND MY REPAIR WAS DENIED BECAUSE I AM OUT OF WARRANTY. I HAVE 46000 MILES ON MY 2015 FORD EDGE. I WILL HAVE TO PAY FOR REPAIRS MYSELF. I CONTACTED FORD CONSUMER AFFAIRS AND WAS TOLD TO KEEP MY RECEIPT IN CASE THEIR WAS A RECALL. I VOICED MY CONCERN OVER SAFETY AND DISAPPOINTMENT THAT FORD WAS NOT TAKING CARE OF THE ISSUE. THEY SAID UNTIL THEIR IS A RECALL THEY WON'T. DISAPPOINTING AND SCARY.

FOR THE SECOND TIME IN LESS THEN 2 YEARS OUR PANORAMIC SUNROOF HAS CRACKED COMPLETELY. NOT JUST A SINGLE CRACK BUT THE ENTIRE WINDOW HAS CRACKS. THE FIRST TIME THE FORD TECHNICIAN SAID HE COULD SEE WHERE A ROCK OR SOMETHING HIT THE WINDOW. WELL I HAVE NOT TAKEN THIS IN YET BUT I'M SURE IT WILL BE THE SAME EXCUSE. I AM NOT SURE WHEN IT CRACKED AS WE DON'T ALWAYS HAVE THE SUNROOF OPEN AND DON'T ALWAYS HAVE THE SHADE OPEN EITHER. SO HOW AND WHEN IT OCCURRED ARE NOT CLEAR. I KNOW THAT WE NEVER HEARD ANYTHING THAT WOULD HAVE MADE US WANT TO CHECK TO SEE IF IT WAS OK EITHER. THE STRANGE THING IS THAT THE WINDSHIELD HAD A COUPLE OF SMALL LITTLE STAR SHAPE CRACKS THAT HAVE NEVER GOTTEN WORSE IN THE 4 YEARS WE HAVE OWNED THE CAR. BUT THE SUNROOF SEEMS TO CRACK VERY EASILY.

WHEN PULLING INTO A PARKING SPACE IN A PARKING LOT, I STEPPED ON THE BRAKE AND THE ENGINE SURGED AND SPEEDED AHEAD HITTING A BUILDING WHERE THE AIR BAGS DEPLOYED.

OUR 2015 FORD EDGE WAS PARKED IN THE YARD OF A NON-PROFIT. APPARENTLY SOMETHING HIT THE WINDOW WHILE A VOLUNTEER WAS MOWING. WHEN MY HUSBAND RETURNED TO THE PARKED CAR, THE WINDOW LOOKED CLOUDY, LIKE IT HAD CONDENSATION ON IT, EVEN THOUGH IT WAS MID-DAY. HE TOUCHED IT WITH HIS FINGERTIP, AND IT FELL INTO MANY TINY PIECES DOWN INTO THE DRIVER'S SEAT. ACCORDING TO THE COMPANY THAT REPLACED THE WINDOW, WHICH IS A THIRD PARTY CONTRACTED BY THE LOCAL FORD DEALER, THERE WAS NO LAMINATION TO HOLD THE SHARDS IN PLACE. WE ARE FORTUNATE NO ONE WAS INJURED, BUT THIS INCIDENT CALLS INTO QUESTION THE SAFETY OF THE OTHER WINDOWS IN THE CAR.

MY CAR WAS SITTING IN GARAGE I DO NOT DRIVE VERY MUCH. I GOT IN AND LOOKED UP GETTING READY TO BACK UP AND NOTICED A WAVY CRACK. NOTHING HAS HIT IT BEEN IN GARAGE. NO MARKS OF ANYTHING HITTING IT. I HAVE READ ABOUT SEVERAL OTHERS HAD THE SAME THING HAPPEN.

I PURCHASED THIS USED 2015 FORD EDGE AT 26000 MILES 2 MONTHS AGO. TEST DROVE HILLS, FREEWAY, ETC. ONCE I PURCHASED I NOTICE RIGHT AWAY ON THE WAY HOME EXCELERATING AT ABOUT 35 MPH ON A CURVY ROAD TO MY HOUSE THE STEERING FELT STIFF AND HESITATED. THE CAR WENT THE DIRECTION I NEEDED IT TO GO BUT SOMETHING IS OFF. I DRIVE THIS ROUTE EVERYDAY AND THIS HAPPENS 90% OF THE TIME AT CURVES. I HAVE ALSO NOW NOTICED SINCE I AM MORE AWARE, THE STEERING WHEELS SOMETIMES KNOCKS WHEN I TURN TIGHT, I WILL BE TAKING IT IN TO SEE IF THEY CAN DIAGNOSE. I WISH I WOULD HAVE READ THE COMPLAINTS ON THIS SITE BEFORE I PURCHASED. WOULD HAVE KNOW WHAT TO LOOK OUT FOR.

AFTER DRIVING THE CAR UNDER NORMAL CONDITIONS FOR THE FIRST 40K MILES IT STARTED TO MAKE RATTLING NOISES. TOOK IT TO THE DEALER AND IT HAD A BROKEN FLYWHEEL. 18K MILES LATER IT HAS ANOTHER BROKEN FLYWHEEL

PANORAMIC SUN/MOON ROOF CRACKED FOR UNKNOWN REASON. CAR IS GARAGE KEPT, AND CRACK APPEARED OVERNIGHT

- BOUGHT A 2015 EDGE SPORT AT GAUDIN FORD, LAS VEGAS IN MAY 2015 - HAD IT SERVICED IN AUG 2015 FOR RECALL 15B21 A - PILLAR WATER LEAK INSPECTION AND REPAIR - OCT 2018 AFTER A HEAVY RAIN, DRIVERS SIDE FLOORBOARDS FLOODED - OCT 2018 TOOK TO DEALERSHIP TO FIX, THEY CLAIMED IT WAS WATER LEAKING IN FROM THE TOP OF A REPAIRED WINDSHIELD. HAD IT FIXED BY SAFELITE. - FEB 2019, MULTIPLE DAYS OF RAIN IN VEGAS ... AGAIN, THE FLOORBOARDS FLOOD, CRACKLING IN THE SPEAKERS. - CALLED GAUDIN FORD MULTIPLE TIMES (5-6) FROM SERVICE MANAGER, VEHICLE REP, GM AND HEAD OF SERVICE DEPT ... CALLS NOT RETURNED. - MADE TWO CALLS TO FORDS CUSTOMER SERVICE HOTLINE IN OCT 2018 AND AGAIN IN MAY 2019 FOR HELP ... BOTH TIMES SAID THIS ISSUE IS NO LONGER COVERED BY YOUR WARRANTY. - WANT FORD TO FIX THIS ORIGINATION ISSUE FROM MANUFACTURE DATE (I HAVE DOCUMENTATION THAT IT WAS FROM THE PLANT THAT THE ISSUE ORIGINATED FROM) AND I WANT THE LACK OF CUSTOMER SERVICE FROM GAUDIN FORD TO BE ADDRESSED.