2015 FORD EDGE Complaints

KNOWN PROBLEM WITH MANY FORD EDGE POWER REAR LIFT GATES. THE POWER GATE WILL NOT OPERATE WITH REMOTE, INTERIOR RELEASE, OR EXTERIOR RELEASE BUTTONS. ALSO, CANNOT BE RELEASED FROM INSIDE EITHER. POTENTIALLY, TRAPPING SOMEONE IN REAR STORAGE AND UNABLE TO GET OUT. VEHICLE WAS STATIONARY ANYWHERE AT ANY GIVEN TIME.

VEHICLE WAS STATIONARY IN THE MIDDLE OF AN ELEMENTARY SCHOOL PARKING LOT. WHEN I GOT THERE IN THE MORNING, NOTHING WAS WRONG WITH MY BACK WINDSHIELD. NO CRACKS. NO CHIPS. WHEN I WALKED OUT IN THE AFTERNOON, MY BACK WINDSHIELD WAS CRACKED FROM TOP TO BOTTOM AND FROM THE LEFT SIDE TO THE RIGHT SIDE. ALL ALONG THE BOTTOM EDGE OF THE WINDSHIELD HAD LITTLE PIECES THAT HAD ALREADY FALLEN OUT. WHEN I SHUT MY DRIVER SIDE DOOR THE PRESSURE POPPED MY WINDSHIELD OUT. THEN, WHEN I SHUT THE LEFT BACK DOOR THE WINDSHIELD SHATTERED. GLASS WAS IN MY TRUNK AND ON THE CEMENT. I BELIEVE THIS WAS DUE TO FAULTY GLASS.

THE CAR WAS PARKED, WHEN THE IGNITION WAS TURNED ON, I NOTICED THE LOSS OF POWER STEERING, AND A SERVICE MESSAGE APPEARED STATING STEERING ASSIST FAULT, SERVICE REQUIRED.

THE DRIVER'S SIDE 'DOOR AJAR' LIGHT AND CHIME GO OFF WHEN THE DOOR IS CORRECTLY SHUT. THE DOORS WILL NOT LOCK. IF LEFT TO RING IT WILL DRAIN THE BATTERY BECAUSE INTERIOR LIGHTS WILL NOT TURN OFF. IT IS NECESSARY TO STOP CAR, PUT INTO PARK, AND SLAM THE DOOR MULTIPLE TIMES. IT HAPPENS EVERYTIME THE DOOR MUST BE SHUT.

I RECENTLY HAD A BACKSEAT PASSENGER WHO NOTICED THE PANORAMIC SUNROOF WAS CRACKED. I DO NOT KNOW WHEN THE CRACK HAPPENED.

AFTER OWNING MY CAR FOR ONLY 16 MONTHS, THE PANORAMIC SUNROOF ON MY 2015 FORD EDGE TITANIUM CRACKED COMPLETELY DOWN THE LENGTH AS WELL AS ACROSS THE WIDTH OF THE ENTIRE ROOF. NEITHER THE CAR NOR ROOF HAD NOT BEEN STRUCK BY ANYTHING - IT WAS VERY OBVIOUSLY A STRESS FRACTURES. IT WAS A WARM SUNNY SPRING DAY, AND THE CAR HAD BEEN JUST SITTING IN FRONT OF MY HOUSE. WHEN I DREW BACK THE SUNROOF SHADE, I SAW THE ROOF COMPLETELY CRACKED SIDE TO SIDE AND FRONT TO BACK. I VERY CAREFULLY DROVE TO MY FORD DEALERSHIP. THE SERVICE DEPARTMENT INSISTED THAT A ROCK OR SOMETHING HIT IT AND REFUSED TO DO ANYTHING TO HELP REPLACE IT. I HAD TO HAVE A BODY SHOP REPLACE THE SUNROOF AND MY INSURANCE COMPANY COVERED REMAINING $800 OF THE $1300 COST AFTER I PAID THE $500 DEDUCTIBLE. MY AUTO INSURANCE HAS NOW GONE UP SEVERAL HUNDRED DOLLARS BECAUSE THEY CONSIDERED IT AN "ACCIDENT" WHICH IT WAS NOT! THIS IS OBVIOUSLY A MANUFACTURING DEFECT WHICH VERY WORRIES ME THAT THE REPLACEMENT ROOF WILL BE ALSO LIKELY TO BREAK. THERE WAS DEFINITELY NO IMPACT BUT FORD REFUSED TO ACKNOWLEDGE ANY RESPONSIBILITY - THIS IS CRIMINAL.

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 65 MPH, THE ROCKER PANEL DETACHED FROM THE PASSENGER SIDE OF THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,451.

TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,616. *TT *TR

WHILE DRIVING THE RMPS ALL OF THE SUDDEN INCREASED RAPIDLY (I HAD MY FOOT ON THE ACCELERATOR TRAVELING AROUND 50 MPG) AS THE VEHICLE CONTINUED TO SLOW. THE VEHICLE THEN STARTED TO SPUTTER LIKE IT WAS RUNNING OUT OF GAS (HAD A FULL TANK). I PULLED OVER THEN STARTED OUT AGAIN. THEN I REALIZED IT WAS THE TRANSMISSION. I RELUCTANTLY WENT INTO FIRST, SMOOTHED INTO 2ND THEN FELT LIKE IT TOTALLY SKIPPED 3RD BEFORE SETTLING INTO 4TH. I HAVE 6 YEARS. TRAVELING AROUND 60-70 WAS FINE. IT WAS THE LOWER GEARS WHEN STARTING FROM A STOP THAT WAS GIVING ME ISSUES. I NEED TO ADVISE YOU THAT THIS IS A 2015 MODEL WITH ONLY 12,885 MILES ON IT WHEN 3RD AND 5TH GEAR 'DROPPED OUT' OF MY TRANSMISSION. THIS IS WHAT THE LICENSED FORD MECHANIC ADVISED ME. I'M VERY UPSET BECAUSE IT'S STILL UNDER WARRANTY AND FORD WILL ONLY FIX THE BROKEN PARTS AND NOT THE WHOLE TRANSMISSION. ONLY 12,885 MILES AND I BOUGHT IT USED - I'VE ONLY HAD IT FOR 3 MONTHS AT THIS POINT.

I STARTED SEEING WATER ON THE DRIVERS SIDE FLOOR OF THE CAR IN NOVEMBER 2017 AFTER ABOUT A WEEK OF RAIN AND AFTER THE CAR WAS SITTING IN MY DRIVEWAY FOR A COUPLE OF DAYS. THERE WAS ABOUT AN INCH OF WATER ON THE FLOOR AND WATER SHOOTING OUT OF THE VENT UNDER THE DRIVERS SEAT WHEN THE HEAT IS TURNED ON. ALL OF THE WINDOWS ON THE INSIDE OF THE CAR ARE SO WET & FOGGGED UP THEY JUST DRIP. AFTER GOOGLING 2015 FORD EDGE WATER LEAKS ABOUT 20 + ARTICLES POPPED ABOUT FORD ISSUING A STOP SALE ON SOME 2015 FORD EDGE MODELS MADE BEFORE APRIL 28TH 2015 FOR WATER LEAKS THAT CAUSE CORROSION, MOLDING, AND ELECTRICAL PROBLEMS. MY CAR WAS MADE APRIL 8 2015. I TALKED TO FORD AND SINCE IT WASNT AN ACTUAL RECALL THEY WONT ADDRESS IT. I TALKED TO THE DEALERSHIP WHO THEN TOLD ME SINCE IT OUT OF WARRANTY & THERE WASNT AN ACTUAL RECALL THAT THEY WONT EITHER. AFTER ABOUT A WEEK OF GOING BACK AND FORTH WITH BICKFORD FORD THEY DECIDED TO LOOK AT IT. I BROUGHT IT IN ON DECEMEBER 18 2017 AND THEY CONTRACTED IT OUT TO A COMPANY CALLED HOGLUNDS IN EVERETT WASHINGTON. ON DECEMEBER 20 2017 BICKFORD CALLED AND TOLD ME THEY DIAGNOSED THE ISSUE,THAT IT WAS INDEED A WATER LEAK IN THE FRAME OF THE CAR AND THAT THEY WERE GOING TO HAVE IT FIXED. ON DECEMEBER 22 2017 BICKFORD CALLED AND SAID THAT IT WAS FIXED AND READY TO PICK UP. WHEN I WENT TO PICK IT UP. THEY TOLD ME THAT THEY HAD WASHED IT AND HANDED ME THEY KEYS. WHEN I GOT IN THE CAR THE FLOOR WAS MORE WET THAT IT EVER HAD BEEN BEFORE BECAUSE IT WAS WASHED AND THE WINDOWS WERE FOGGED UP. AFTER ASKING WHY IT WAS STILL WET THEY TOLD ME IT WASNT THEIR RESPONSIBLITY TO CLEAN UP THE WATER AND THEY WERE JUST GOING TO FIX THE LEAK. I THEN CALLED HOGLUNDS AND THEY TOLD ME THAT THERE IS A HOLE IN THE FACTORY SEAM OF THE CAR ON THE DRIVERS SIDE ABOVE THE FENDER THAT CANNOT BE ACCESSED WITHOUT 30-40 HOURS OF LABOR. SO THEY HADNT ACTUALLY DONE ANYTHING WITH THE CAR.