2015 FORD EDGE Complaints

The contact owned a 2015 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 22V413000 (Power Train), 25V544000 (Service Brakes, Hydraulic), and 25V572000 (Back Over Prevention), and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

- Breaks did not work and caused me to be in an accident. Date of accident 8/15. -called Ford the week prior to accident to ask if there was a recall because my break light came on. She told me there was not and they didn’t have the part in stock to repair it if it was. I told her I would try to add fluid and that seemed to work and the light turned off, unless I used my parking break. So I only parked on flat areas until it was ready to be fixed and didn’t use the parking break, but that time never came. After that, I got into the accident on 8/15 and even reported to my insurance (Kemper auto) that my car wouldn’t break even though I was far back enough to break without incident but the car just wouldn’t stop. My right tire is bent and my left tire is popped so now I’m unable to drive it to the dealer if the part comes in.

The contact owns a 2015 Ford Edge. The contact stated that he received the recall notice related to NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while driving, the vehicle was slow to stop when the brake pedal was depressed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available. The approximate failure mileage was 150,000.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I had this vehicle for only a year. I loved it. It then blew up and burned my house down. I lost everything.

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact noticed fluid on the ground underneath the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repairs were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The contact owned a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. There were no warning lights illuminated. In addition, the contact stated that the brake pedal felt unusually soft. The contact's vehicle rear-ended another vehicle. The contact was the only occupant in the contact's vehicle. The vehicle was taken to a local tow yard. The contact's vehicle was deemed a total loss. A Police report was filed; however, the information was unavailable. In addition, the contact stated that both vehicles involved in the crash were condemned as a total loss. The contact went to the local hospital. The contact sustained injuries to the right thumb ligament, injuries to the left and right wrist; however, the injury to the right wrist was severely painful. In addition, the contact sustained several cuts and bruises. The contact was under continued medical treatment. The contact later received a recall notification NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.