2012 FORD ESCAPE Complaints

DRIVING CAR AND ALL OF A SUDDEN STEERING LOCKS UP, I PULLED OVER SHUT THE VEHICLE OFF AND LOOKED UNDERNEATH TO SEE IF POWER STEERING FLUID LEAKED OUT, FOUND NO VISIBLE EVIDENCE OF A LEAK , GOT BACK IN VEHICLE AND STARTED IT AND STEERING WAS FINE AGAIN, THAT WAS ABOUT A WEEK AGO, THIS MORNING I'M DRIVING TO WORK AND SAME THING HAPPENS AGAIN. WHEN I GET TO WORK I GO ONLINE AND NOTICE THAT THE SAME THING HAPPENED TO A LOT OF 2012 FORD ESCAPE OWNERS AND THAT THERE WAS A RECALL FOR THOSE VEHICLES MADE IN 2008 TO 2011 AND ASSEMBLED IN KANSAS CITY JUST LIKE MINE WAS. I CALLED FORD AND THEY TOLD THAT THERE IS NOTHING WRONG WITH MY VEHICLE. THERE ARE NO FAULT CODES OR CHECK ENGINE LIGHTS COMING ON.

Operator of vehicle will be driving on the roadway, suddenly without warning, steering system locks up. Operator has to forcefully pull vehicle to the side of the roadway. completely shut off the vehicle, wait for a short period and restart the vehicle. This lockup may occur several times during a trip. Vehicle has been repaired. The Steering shaft torque sensor had to be replaced. The steering lockup has been occurring over a period of a year. There appeared to be no pattern in the frequency of occurrences.

My car was accelerating slowly and making rough sound. The power steering goes out too often without any warning

4 times soon after starting car my steering wheel locked up. Had to stop car,shut off, restart and then steering was fine. If this happened while i was further along this could have caused an accident. Will be setting up appointment when i get my next job schedule so i know when to bring it in. I had a rubbing noise in the steering when i turned left about a month ago had brought it in, but they heard nothing and found nothing. Vehicle has not been inspected by manufacturer insurance etc. Did pass MA state inspection this summer. No warning lights, messages etc. This first happened after i accidently leaned on my pocketbook with my keys in it and the remote start turned my car on. I went to go out to my car, realized it was running( i never use this feature)put my key in and drove off. As i went to go out of my street steering wheel locked up. Shut off car, restarted and sthen steering was fine.Happened beginning of Nov.2021

My power steering gave out while driving. Fortunately, I was going at a low speed. I researched recalls on the 2012 Ford Escape and found recalls for this same problem were only on Ford Escapes up to 2011.

The contact's mother owns a 2012 Ford Escape. The contact stated while her mother was at a standstill at a stop sign, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The driver towed the vehicle to the local dealer, where it was diagnosed with needing the steering column to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 64,500.

The contact owns a 2012 Ford Escape. He stated that while his wife was driving 35 MPH, the steering wheel became inoperable without warning. The vehicle was taken to the local dealer where it was diagnosed that the steering column assembly and power assist steering unit needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 93,000.

The contact owns a 2012 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the power steering failed, and the steering wheel was stiff and difficult to turn. The failure almost caused a collision. The vehicle was taken to the dealer and diagnosed as steering column failure and the steering column was replaced. The manufacturer was made aware of the failure and a case was opened. The manufacturer suggested that the contact take the vehicle to a dealer for assistance. The failure mileage was 175,000.

The contact owns a 2012 Ford Escape. The contact stated that when he arrived to work and was attempting to exit the vehicle, the driver’s side seat belt failed to unlatch after several attempts. There were no warning lights illuminated. The contact stated that he leaned the seat backward and crawled out of the seat. The vehicle was not diagnosed nor repaired. The contact also stated that the hatchback also would not close securely. The contact stated that he disassembled the hatchback and attempted to repair the locking mechanism. The contact stated he was able to close the hatchback, but the hatchback would no longer open. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 75,000.

The contact owns a 2012 Ford Escape. The contact stated that the fuel delivery module had expanded and leaked fuel while refueling. The vehicle was taken to an independent mechanic who diagnosed that the fuel delivery system was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet notified of the failure. After checking the VIN, the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 16,000.