2012 FORD ESCAPE Complaints

Vehicle: 2012 Ford Escape Issue: Loss of steering assist while driving While operating my vehicle, the power steering assist suddenly fails, making the steering wheel extremely difficult to turn. This creates a dangerous driving condition and significantly increases the risk of an accident. This issue appears to match known problems with the electric power steering system in this vehicle, which has been the subject of recalls for similar model years. However, my VIN is not currently included. The failure has occurred while driving and has now made the vehicle unsafe to operate. I am requesting investigation into this issue and expansion of the recall to include additional affected vehicles, as this is a serious safety hazard.

I was driving approximately 35mph and the steering got extremely difficult. I had to use all my strength to try to turn the wheel. I pulled into a gas station parking lot, turned the car off, restarted the car and steering was back to normal. Has happened 2 times since. I had a mechanic friend look at it and he couldn't find a reason why it would do that.

The contact owns a 2012 Ford Escape. The contact stated that after refueling the vehicle, there was a strong fuel-like odor entering the vehicle. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 153,000.

Clearly the vehicle is leaking and is a fire hazard. I received a notice that it has been recalled but it’s not showing up under my vin.

The contact owns a 2012 Ford Escape. The contact stated that while driving at 30 MPH, the steering wheel locked. The contact used force to turn the steering wheel while driving to the residence. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who inspected the vehicle and retrieved DTC: B2278. The independent mechanic determined that the power steering control module and sensor had failed and needed to be replaced. The sensor was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 121,000.

Took my mothers car to the Ford dealership for inspection. Upon inspection the mechanic told us that the subframe is rotted out and that it is not safe to drive which is why there was issues with steering and tire leaning due to control arm coming off subframe. This vehicle has been taken care of through out the years. My 70 year old mother could have been seriously injured if not dead. Never have i seen a sub frame rot like that on a car unless it was sitting for many years. Now the dealership wants 3,000 dollars to replace sub frame.

Driving at normal rate of speed, Power steering quits and almost lost control of vehicle. I had to struggle with steering to park vehicle away from traffic. Steering wheel becomes very stiff.

The contact owns a 2012 Ford Escape. The contact stated that upon driving into the garage, the steering wheel was significantly loose. The steering wheel then detached but was held together by the electrical wires. There was no warning light illuminated. A mobile mechanic diagnosed the vehicle at the residence. The mechanic determined that the upper steering column shaft had detached. The vehicle was not repaired. The dealer was notified of the failure and advised the contact to take the vehicle for diagnostic testing. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.

In other year models the power steering sensor has been under recall. I have a 2012 ford escape. That randomly the power steering does out this part has been replaced twice with no ultimately fixing the issue. It’s so dangerous when your driving 75 on the highway and the power steering goes out and the power heel jerks from your hands and you almost run off the road or run someone else off the road.

Was driving approximately 35mph and the steering got extremely difficult. Was able to get car safely off street. Turned car off, restarted car and steering was back to normal. Haven’t had problem since this one time. Called local dealer about electric steering and was told it was not in previous recall group of vehicles.