2020 FORD ESCAPE Complaints

View complaints related to 2020 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,780 complaints submitted for the 2020 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD ESCAPE HYBRID
    - Vero Beach, FL

    The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal cracking sound while opening. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door and driver's side fender needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Brownsville, TX

    Driver side door is making a click click sound when opening the door. Doing some research it seems the problem is that the hinge is broken and will continue to get worse. I have to go from the passenger side to get in and out or slightly open the driver door to get in and out.I also noticed that my power window doesn't go all the way down starting today 12/04/2023. I believe this is due to the door hinge problem. I hope this get a recall soon as I'm taking it to the dealership as I use the car everyday. I don't have thousands of dollars for a door replacement and not sure if this will go through my insurance if it's extremely expensive for nothing that I did wrong besides opening my door.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - McKinney, TX

    My driver side door began to make a popping sound and was hard to open and shut. Now it feels like the door will fall off or open while driving and has caused the window to no longer roll down. The Ford dealership (Bob Tomes) has acknowledged the problem and the same problem with other same year models but will not take care of the issue unless I pay full price out of pocket.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE HYBRID
    - Fort Worth, TX

    The driver door is making popping noises when opening and closing. I read this could be the door weld issue.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Lincoln Park, MI

    The driver's door hinge welds broke. Vehicle is available for inspection and do to the nature of the problem I am afraid that the door may fall off. The door and hinge piece need to be replaced to fix this issue. I called the Dealer, and they are aware of the issue but seem to not be willing to get this fixed without charging me due to me being 2 months outside of the bumper-to-bumper warranty. This is a Manufacture defect not an issue caused by me or an accident.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Leesburg, VA

    The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making abnormal sounds while being opened and closed. The contact also stated that the window was also inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 26,132.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Emporia, KS

    Driver side door began making a popping sound when opening and closing. Eventually window would not go all the way down. Took to dealer and they said there is a known problem with some spot welds associated with the door bracket and that Ford recommends replacement of the entire door. They also said this is not a recall and would cost around $1,800.00 since its out of warranty.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - FAJARDO, PR

    FIRST THE CAR START SHOWING : AWD,FAULT. LATER HILL START NOT AVAILABLE. COLLISION ASSIST NOT AVAILABLE. AWD, OFF AND MANY OTHER AREAS IN THE SCREEN. FEW TIMES IN DANGER OF AN ACCIDENT FOR NOT HAVING THE COLLISION ASSIST OPERATIONAL. THE PROBLEM WAS VERIFIED BY THE CAGUAS FORD DEALER, HAS NOT BEEN INSPECTED BY ANY OTHER PERSON. ONLY THE LITTLE SLIDING CAR SHOWED UP PRIOR TO ALL LTHER LIGHTS, ,

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Bourbon, MO

    Previous my drivers side check arm broke and as of tonight my passenger check arm is broken as well. I do not have pictures as it is dark outside

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - DeLand, FL

    I just pulled in my driveway of my home open car door saw smoke and I looked under engine I saw flames that's when I close garage door and call 911 by the time they get there my car engine was burned out.

    Source: NHTSA WEB SITE