2020 FORD ESCAPE Complaints

View complaints related to 2020 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,780 complaints submitted for the 2020 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 FORD ESCAPE
    - Brunswick, OH

    The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's door, she heard an abnormally loud popping sound. The vehicle was taken to the dealer where it was diagnosed with a fractured front driver's door weld. The contact was informed that the front driver's door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Bowling green, KY

    Car died while driving down road due to a defect in the emissions system. Took to garage to tell me it's the evap system. Common issue with the 1.5 ltr engines and not under warranty. Revise to cover it even though it's connected to emissions system under a 80,000 mile warranty. Well over 100+ complaints online

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - SAINT CHARLES, MO

    The driver door makes a popping noise when opening and closing. Door now has problems closing and sometimes will not shut properly. Also, the window is not going up and down as fast as it should. Both problems happened around the same time and are believed to be related.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - New Orleans, LA

    Welds that secure the door check arm to the driver side door failed. This makes the door very difficult to both open and close, potentially creating a safety issue. This is a known issue affecting these vehicles, and a recall should be issued to correct the problem.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE HYBRID
    - Denver, CO

    Manufacturer has not made a remedy available for recall NHTSA 23V380 (objectively dangerous potential engine fire associated) within a reasonable timeframe nor by the promised October 2023 deadline. Recall has been open since May 2023.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Salem, AR

    The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the driver’s side door made an abnormal sound when opened. Additionally, the driver’s door was not able to be securely closed. No warning light was illuminated. The vehicle had been diagnosed. The contact was informed that the failure was due to fractured spot wields and the check arm mount in the door assembly. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - South Euclid, OH

    The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made abnormal popping sounds while being opened, and all four windows failed to roll down. The front driver's side door later failed to open. The contact entered the vehicle through the front passenger's side door and climbed over to the front driver's side seat to operate the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door hinges were fractured, and the front driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 19,502.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 FORD ESCAPE
    - Old Hickory, TN

    The window tent is bubbling and warping down my windows impairing my view of the road, unsure of cause and it is available for inspection. Bubbles are visible the warping is harder to see in a photo, but it runs all the way down the window. It is impairing visibility through passenger and driver windows, causing depth perception issues and a risk to myself and other drivers. The Ford Dealership I recently went to to have other recalls fixed confirmed the issue and told me to file a complaint here. No warning lamps or other symptoms of the problem.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Manassas Park, VA

    Door would make popping sound when opening and closing front driver side door. Window will roll down slowly and up slowly. Stopped using for fear of window getting stuck in down position. Rivets on door have popped loose and door arm housing moves inside slot.

    Source: NHTSA WEB SITE
  • 2020 FORD ESCAPE
    - Burlington Junction, MO

    The contact owns a 2020 Ford Escape. The contact stated that while entering the vehicle through the driver’s side front door, he heard a popping sound. The contact stated inspected the door and became aware that the door weld was fractured and had punched a hole into the door frame. The vehicle was taken to the dealer and the fractured door weld was confirmed. The contact was informed that the front driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 61,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE