2020 FORD ESCAPE Complaints

Drivers side door has become unwelded. Started as a popping sound and now the door is getting harder to close, the window does not roll down.

Spot welds on front passenger door has come undone. The driver door was repaired for the same problem at 32,000 miles. Car is now 61,000

The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door failed to open, and the front driver’s side window also failed to operate as designed. No warning light was illuminated. The contact then stated that she authorized a friend that was an independent mechanic to diagnose the vehicle and it was determined that the swing arm control and the spot weld had fractured, and the driver’s side door might need to be replaced. The vehicle was nor repaired. An undisclosed dealer was notified of the failure and confirmed that the VIN was not included in a recall and referred the contact to the manufacturer. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 110,000.

Drivers door has a problem and closes on the driver it won’t stay open. The strap that holds the door open is broken due to a manufacturing defect. Window will not open due to things out of alignment inside the door.

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the passenger’s side door failed to close securely. The vehicle was taken to a dealer where it was diagnosed that the spot welds in the check arm attachment needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 25,217.

This issue affects the driver's door (left-front). The weld spots for the door dampening device within the frame of the door have failed. Prior to this failure the door would make three loud popping noises with each full opening and full closing of the door. This continued until all three weld points on this dampening devise have completely failed. Now the door is very difficult to open/close.

My driver side door began making a grinding/creaking noise when opening. It was rather alarming as it was loud and extremly noticibale everytime I would open AND close my door. At one point, I had opened my door while doing errands and I could not actually push the door closed without some physical force. Now the door makes a more hollow creaking sound while closing and opening the door. Recently, my driver side window has since malfunctioned (does not go down). I can push the button for it to go down, but it only moves two inches before it stops completly. I use my vvehcile to communte to and from work and to transport my children to school and back. This safety concern is alarming as the safety of myself is at risk if ever in an accident, potentially not being able to open the door or even the door unlatching while driving at highway speed of 120kms. I have voiced my concerns to my FORD dealership but due to not purchasing extended warranty at time of purchase, It is not covered and recommened to take to an autobody shop for servicing. The technician noted "it can be quiet expensive". There are no warning lights.

The driver door panel is not welded properly which cause the door to crack when you open it and the arm of the door is broke. I took the vehicle to the shop and they stated that it a welding problem with Ford my issues and now I have to pay for the door. I feel ford need to recall the vehicle and fix the issue free of charge

The spot welding on the door check broke off inside the door. The door doesn't open or shut right now, and the window no longer works.

The spot welds on my driver door check mechanism broke loose not allowing me to secure the door. This also caused an issue with the driver door window. After inspection the vehicle is currently with the dealership for repair. Driver door open warning lamp presented even when the door was closed. The problem presented itself on 10/26/2023.