2020 FORD ESCAPE Complaints

Spot weld in driver's side door check arm has broken and door will intermittently not close. It sounds exactly like problem NHTSA Action Number: PE23013 . Ford dealership has offered ZERO assistance, besides replacing the entire door.

Radio/Bluetooth system has completely stopped working in the middle of driving. It made all the lights in the car go crazy. The car shut off and cut back on while I was driving down the interstate. Now the radio/Bluetooth will not come on and we are a hands free state. It is a hazard when I have an emergency call and cannot speak to the caller via bluetooth.

Left front door spot welds have failed - known issue with these Escapes and no recall has been made. Ford’s solution is to replace the door and check arm assembly to the tune of way too much money. Door makes loud creaking sound when opening door.

The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, the door arm detached from the attachment point. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment, which required a replacement. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.

We are having difficulty getting our Vehicule repaired in a reasonable time and without charge from Ford. We are trying to fix these recalls - Campaign/NHTSA# 22S47/22V484, Campaign/NHTSA#23S27/23V380 and Campaign#23E09. We went to dealership and they will take 2-3 days. They want to charge us for car rental during that time. We only have one car and 2 small children. We can't be without a car and we shouldn't pay for a rental car.

fRONT DOOR CHECK AS BROKEN ON MY 3 YEAR OLD 2020 FORD ESCAPE. DOOR IS DIFFCULT TO OPEN AND WILL NOT OPEN ALL THE WAY UNLESS FORCED.

right side driver door hinge is making noise when opened. It is beginning to not unlock when i am entering car. i have to go to passenger side to unlock. I am unable to operate window (up/down) fully. I have taken this to dealer and have been told by their body department that this is an issue that they have seen in on other escapes. Have been advised to not put window down. They are looking into this and will call me but have heard nothing since - 3 weeks. I am afraid that this door will break loose or that I will be unable to get into my car and be stranded somewhere. I am unable to get this fixed and obviously can't trade it as it is a known issue and dangerous. PLEASE RECALL THIS AND HAVE FORD OFFER TEMPORARY VEHICLES UNTIL THIS IS FIXED. i AM A [XXX] LADY WITH NO SAFE TRANSPORTATION! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Window started going down when requested and stopped halfway down - it would not go back up. Upon inspection it was found the door check had broken loose from the welds and shorted out the harness to cause the window to actuate.

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact heard an abnormal sound while opening the front driver’s side door. The contact became aware that the front driver’s side door had been damaged nearby the hinge and there was a hole is forming. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 50,000.

The driver side door started making a loud click on Saturday 10-14-2023. By Monday the 16th I could not open the window. I took it to the Ford dealership and when the service tech tried to close the door it would not close.