2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT WOULD CONTINUOUSLY DISAPPEARED FROM THE ENGINE WHICH CAUSED THE VEHICLE TO OVERHEAT AND STALL. THE CONTACT STATED THAT THERE WERE NO SIGNS OF A LEAK HOWEVER, THE CHECK ENGINE AND COOLANT LOW WARNING LIGHTS WERE ILLUMINATED. THE COOLANT WOULD BE TOPPED OFF REPEATEDLY IN ORDER FOR THE VEHICLE TO OPERATE AS INTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED OF A POSSIBLE LEAK IN THE HEAD GASKET. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED DEALER FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

AS OF 1/16/2020, I HAVE HAD MY 2013 FORD ESCAPE FOR 6 MONTHS. A WEEK AFTER I GOT MY CAR, IT OVERHEATED. I WAS FORCED TO PULL OVER AS THE ENGINE STALLED AND SEIZED UP. I HAD THE CAR TOWED TO THE DEALER AND HAD THE THERMOSTAT FIXED. AFTER TWO OR THREE MONTHS, THE CAR STARTED OVERHEATING AGAIN. I DECIDED NOT TO TAKE THE CAR BACK TO THE DEALER AFTER MANY PHONE CALLS AND A VERY UNPLEASANT EXPERIENCE. I TOOK IT TO TWO MECHANIC SHOPS AND THEY COULD NOT FIND WHAT WAS WRONG. IT CONTINUED TO OVERHEAT, EVEN WITH COOLANT FILLED IN THE RESERVOIR. I DID SOME RESEARCH AND FROM WHAT I HAVE SEEN, OVERHEATING IS A COMMON PROBLEM WITH THIS YEAR AND MODEL. I HAVE CALLED FORD AND THEY TOLD ME THAT THERE ARE NO RECALLS FOR OVERHEATING ASSOCIATED WITH MY VIN NUMBER. I TOOK IT TO A MECHANIC SHOP FOR A THIRD TIME, AFTER MY CAR STALLED ON A COLD WINTER'S DAY WITH MY CHILD IN THE BACKSEAT. THEY NOTIFIED ME THAT THE COOLANT BYPASS VALVE WAS NOT FUNCTIONING PROPERLY. THEY ALSO NOTIFIED ME THAT IT WAS PART OF RECALL 13S12 (NHTSA-13V583). I MADE AN APPOINTMENT WITH A LOCAL FORD DEALERSHIP TO HAVE THE CALL INSPECTED FOR ALL RECALLS. APPARENTLY MY CAR WAS NOT EFFECTED BY THIS RECALL THAT EFFECTED OTHER 2013 FORD ESCAPES THAT CAUSES THE OVERHEATING. I REGRET MAKING THIS PURCHASE. MY 2002 HONDA ACCORD HAS PROVED TO BE WAY MORE RELIABLE THAN THIS FORD. I WOULD NOT PURCHASE A FORD AGAIN AND PLAN ON TRADING IT IN AFTER I GET THIS PROBLEM RESOLVED. I'M DISAPPOINTED THAT I HAVE TO PAY OUT OF POCKET WHEN IT IS OBVIOUSLY A MALFUNCTION IN THE MANUFACTURING OF THIS VEHICLE.

SOMETIMES MY 2013 FORD ESCAPE STALLS WHEN I'M DRIVING, I LET IT SIT FOR A WHILE THEN RESTART IT, IT STARTS BUT ALTHOUGH I'M DEPRESSING THE ACCELERATOR IT DOESN'T RESPOND. AT OTHER TIMES WHEN I START IT FROM A STATIONARY POSITION IT MOVES THEN SPUTTERS AND SHUTS OFF.

WHEN STARTED, VEHICLE DISPLAYS 'POWER STEERING ASSIST FAILURE-REQUIRES SERVICE' WARNING AND POWER STEERING IS LOST. THIS HAS HAPPENED THREE TIMES OVER THE COURSE OF TWO DAYS. IT DOES NOT HAPPEN EVERY TIME THE CAR IS STARTED, IT JUST RANDOMLY HAPPENS. I DROVE HOME LAST NIGHT FROM WORK WITH NO POWER STEERING, AND ALONG WITH THIS ISSUE MY USB PORTS WOULD NOT CHARGE MY PHONE. MY PHONE RECOGNIZED THAT IT WAS PLUGGED IN, BUT NOT ENOUGH POWER WAS BEING SUPPLIED TO ACTUALLY CHARGE IT. I'M NIT SURE IF THAT IS LINKED WITH THE POWER STEERING MODULE, BUT I'VE NEVER HAD THAT ISSUE BEFORE ALL OF THIS MESS.

WHILE DRIVING MY CAR THEY WERE TWO WARNING LIGHTS THEY CAME ON THE ABS SENSOR AND THE HILL SIDE ASSISTS. WHEN THIS COMES ON IS THE CAR ALL THE ELECTRICAL STUFF CUTS OFF THE SPEEDOMETER NOTHINGS WORKS IN THE CAR THE STEERING WILL GET STIFF AND IT WILL DRIVE FOR A WHILE THEN IT RESET IT SELF I'VE NOTICED WHERE IT IS GONE AT LEAST TEN MINUTES BEFORE IT RESETS ITS SELF THIS MAKES ME VERY NERVOUS AND UNCOMFORTABLE BECAUSE I'M NOT SURE WHAT SPEED I AM GOING OR WHAT'S GOING ON WITH THE CAR ANYTHING WHAT'S GOING ON WITH THE CAR MY CAR WAS IN THE SHOP FROM DEC 27 UNTIL JAN AND THE SAME THING HAPPENS THIS IS MY ONE WAY TO GET AROUND CAN SOMEONE PLEASE HELP ME. THIS HAPPENS WHEN I AM DRIVE ON THE HIGHWAY OR AROUND TOWN I KNOW IT CANNOT BE SAFE.I WAS TOLD BY FIVE STAR FORD THAT THE ISSUE WAS FIX AND IT IS NOT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING HE GOT A FLAT TIRE ON THE PASSENGER SIDE. THE CONTACT PULLED OVER AND ATTEMPTED TO CHANGE THE TIRE BUT THE FACTORY ASSIGNED LUG NUT WRENCH WOULD NOT FIT OVER THE LUG NUTS. THE CONTACT CALLED A TOW TRUCK AND WAS INFORMED THAT THE FAILURE WAS A COMMON ISSUE WITH THE LUG NUTS. THE CONTACT WAS INFORMED THAT THE HEAT FROM THE VEHICLE BEING OPERATED CAUSED THE LUG NUTS TO EXPAND WHICH CAUSED WRENCH ASSIGNED TO THE VEHICLE TO FAIL TO FIT THE LUG NUTS. BAXTER FORD SOUTH 9203 S 145TH ST, OMAHA, NE 68138 (402) 896-6000 WAS CONTACTED BY PHONE AND THE FAILURE WAS ACKNOWLEDGED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 70,952.

WITH IN A YEAR, THE FOLLOWING HAPPENED; THE VEHICLE TURNED OFF WHILE DRIVING ON THE HIGHWAY AT 75 MPH. VEHICLE WOULD NOT START ON TWO SEPARATE OCCASIONS, AND WHEN IT DID, IT IMMEDIATELY DIED BUT WAS NOT RELATED TO THE BATTERY. KEY FOB WOULD NOT REGISTER TO VEHICLE, VEHICLE WAS IN MOTION WHEN SMOKE WAS POURING OUT OF THE HOOD, NO CHECK ENGINE LIGHT CAME ON AND NOR TEMPERATURE GAGE MOVED. THIS CAR IS LEMON BASED ON THE HISTORY FROM PREVIOUS OWNER AND THE TWO YEARS I HAVE OWNED IT.

WE WERE DRIVING DOWN THE ROAD - HAD BEEN ON THE HIGHWAY FOR ABOUT 5 HOURS AND ALL OF A SUDDEN OUR CAR JUST STOPPED - WE WERE CLOSE TO A REST AREA AND WAS ABLE TO COAST IN AND THEN WE WERE TOWED. OUR VEHICLE ONLY HAD 90,000 MILES ON IT AND AFTER GOING TO 4 SHOPS IT WAS DETERMINED THAT IT WAS IN DEED THE ENGINE SO WE HAD TO GET A NEW ENGINE. WE WERE TOLD THAT WE SHOULD HAVE HAD SIGNS LIKE OVERHEATING BUT WE HAD NONE - THEN WE WERE TOLD THAT WITH THIS CAR - THE TEMPERATURE GAUGE NEVER GOES OVER HALF SO WE WERE MISLEAD.

A SMELL OF GAS AS DRIVING AND PARKED, TURNED OUT TO BE A FUEL LEAK FROM A PIPE IN THE ENGINE BAY, A STEADY HEAVY DRIP WHEN PARKED WITH THE ENGINE OFF, AWAITING REPAIR

MY WIFE WAS LEAVING FOR WORK AND HER 2013 FORD ESCAPE HAD A STEERING ASSIST FAILURE LIGHT COME ON ON THE DASH BOARD. THE STEERING WAS VERY DIFFICULT TO DRIVE. SHE PARKED IT AND USED MY VEHICLE TO GET TO WORK. I LOOKED THIS UP AND THERE ARE NO RECALLS ON THIS EXCEPT FOR 2008 -2011 FORD ESCAPES. BUT THE PROBLEM IS CONTINUING THROUGH TO 2017 FROM WHAT I READ ONLINE MILEAGE RANGES FROM 700 AND UP . FORD HAS NO FIX FOR THIS, THEY TELL YOU THEY NEED TO FLASH THE COMPUTER AND THAT FIXES THE ISSUE. BUT IT DOES NOT I HAVE READ MANY REPORTS THAT THIS WONT FIX ISSUE AND THAT MOST PEOPLE HAVE HAD TO REPLACE THE ENTIRE RACK/PINION GEAR ASSEMBLY AND THE COMPUTER PORTION OF IT ONLY TO HAVE THE PROBLEM COME BACK AGAIN SHORTLY AFTER HAVING NEW PARTS INSTALLED. I AM OLD ENOUGH TO REMEMBER DRIVING VEHICLES WITH OUT POWER STEERING NOT TO BIG A DEAL FOR ME, BUT SOME PEOPLE SAY THERE STEERING LOCKS UP COMPLETELY AND CANT TURN WHEEL. THIS CAN BE VERY DANGEROUS ON THE ROAD AND SHOULD NOT BE ALLOWED, I DO NOT WANT TO LOSE MY WIFE IN AN ACCIDENT BECAUSE FORD IS NOT FIXING THE ISSUE. THEY NEED A FIX FOR THIS THAT WILL NOT RETURN IN THE FUTURE. I HAVE TRIED TO DUPLICATE WHAT HAPPENED THIS MORNING AND HAVE BEEN UNSUCCESSFUL, IF I CANT THEN FORD CANT AND THERE FOR NO FIX FOR THE PROBLEM. THIS NEEDS TO BE RESOLVED BEFORE SOME ONE LOOSES A LOVED ONE.